Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Malware not allowing outgoing communication by AV/similar software?


  • This topic is locked This topic is locked
2 replies to this topic

#1 dub5

dub5

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:06:48 PM

Posted 31 March 2009 - 12:26 PM

Hello all, and thanks for all of your diligent work on this and similar topics.

I've recently contracted some malware issues, at first related to pop-ups, although I did experience extensive crashing of Firefox for a bit. I used SpybotS&D and Malwarebytes to take care of most of the performance issues, deleted all P2P software, etc. However, programs such as my AV software (Symantec Corporate Edition) and Spybot are unable to auto-update, and other non-browser programs are unable to connect to remote servers (generally the message is something along the lines of "cannot find ____ server"). Is this related to a lingering malware problem, or something with my TCP/IP or proxy settings?

The DDS log:


DDS (Ver_09-03-16.01) - NTFSx86
Run by user1 at 12:03:17.41 on 2009-03-31
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.759.104 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Outdated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\basfipm.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\SnoopFreeSvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\SnoopFreeUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\user1\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Documents and Settings\user1\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://search.shareazaweb.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyServer = http=localhost:7171
uInternet Settings,ProxyOverride = *.local;<local>
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: : {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\3.1.807.1746\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [Google Update] "c:\documents and settings\user1\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [SnoopFreeUI] SnoopFreeUI.exe
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} - hxxp://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {2EB1E425-74DC-4DC0-A9E1-03A4C852E1F2} - hxxp://zone.msn.com/bingame/trix/default/TriJinx.1.0.0.87.cab
DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} - hxxp://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.mail.live.com/mail/w1/resources/MSNPUpld.cab
DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} - hxxp://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
DPF: {64D01C7F-810D-446E-A07E-16C764235644} - hxxp://zone.msn.com/bingame/amad/default/atomaders.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1187978859128
DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} - hxxp://zone.msn.com/bingame/amun/default/mjolauncher.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {8C63DABA-CBA8-4B5D-A0F7-AE00F2920929} - hxxp://cdn2.zone.msn.com/Bingame/BRDG/dataFiles/heartbeat.cab
DPF: {A4110378-789B-455F-AE86-3A1BFC402853} - hxxp://zone.msn.com/bingame/zpagames/zpa_shvl.cab55579.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D1D98C0F-A339-42AB-BD5F-EA0FF5D0E65F} - hxxp://www.rockyou.com/RockYouImageUploader.cab
DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} - hxxp://zone.msn.com/binframework/v10/StProxy.cab55579.cab
DPF: {EF148DBB-5B6D-4130-B2A1-661571E86260} - hxxp://download-games.pogo.com/online2/pogo/mahjong_escape_ancient/PTGameLauncher.cab
DPF: {FC4CAF5F-91BD-4DD9-ADC1-F3C737E37BC4} - hxxp://zone.msn.com/bingame/swet/default/Sweetopia.1.0.0.46.cab
DPF: {FF3C5A9F-5A91-4930-80E8-4709194C2AD3} - hxxp://zone.msn.com/bingame/zpagames/CheckersZPA.cab55579.cab
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
AppInit_DLLs: arrczf.dll ,
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\user1\applic~1\mozilla\firefox\profiles\ffojy44c.default\
FF - prefs.js: browser.startup.homepage - hxxp://en-US.start2.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - plugin: c:\documents and settings\user1\local settings\application data\google\update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\emusic download manager\plugin\npemusic.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R0 SnoopFree;SnoopFree Driver;c:\windows\system32\drivers\SnopFree.sys [2009-1-8 9472]
R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2005-8-26 334984]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-8-26 53896]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2005-10-4 185968]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2005-10-4 177776]
R2 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2005-11-15 169200]
R2 SnoopFreeSvc;Snoop Free Service;System32\SnoopFreeSvc.exe --> System32\SnoopFreeSvc.exe [?]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2005-11-15 1777392]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2008-4-8 109616]
R3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [2006-3-31 87936]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20080408.005\naveng.sys [2008-4-8 82256]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20080408.005\navex15.sys [2008-4-8 895408]
S0 pkfldkt;pkfldkt;c:\windows\system32\drivers\dspuqxsx.sys --> c:\windows\system32\drivers\dspuqxsx.sys [?]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2005-10-4 83568]

=============== Created Last 30 ================

2009-03-31 11:50 <DIR> --d----- c:\program files\Trend Micro
2009-03-31 11:02 <DIR> a-dshr-- C:\cmdcons
2009-03-31 11:00 161,792 a------- c:\windows\SWREG.exe
2009-03-31 11:00 98,816 a------- c:\windows\sed.exe
2009-03-30 19:36 <DIR> --d----- c:\program files\Misc. Support Library (Spybot - Search & Destroy)
2009-03-30 19:36 <DIR> --d----- c:\program files\SDHelper (Spybot - Search & Destroy)
2009-03-30 19:36 <DIR> --d----- c:\program files\File Scanner Library (Spybot - Search & Destroy)
2009-03-30 19:35 <DIR> --d----- c:\program files\TeaTimer (Spybot - Search & Destroy)
2009-03-06 16:01 <DIR> --d----- c:\docume~1\user1\applic~1\LimeWire
2009-03-06 15:32 <DIR> --d----- c:\docume~1\alluse~1\applic~1\152BD
2009-03-06 15:26 <DIR> --d----- c:\docume~1\alluse~1\applic~1\3625B
2009-03-06 15:25 483,328 a------- c:\windows\system32\actskn45.ocx
2009-03-04 14:16 7,680 a--sh--- c:\windows\Thumbs.db

==================== Find3M ====================

2009-02-11 10:19 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-11 10:19 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-02-09 06:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 06:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2009-02-03 17:15 87,699 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-01-16 22:35 3,594,752 a------- c:\windows\system32\dllcache\mshtml.dll
2009-01-08 11:47 221,184 a------- c:\windows\SnoopFreeUI.exe
2009-01-08 11:47 90,112 a------- c:\windows\system32\SnoopFreeSvc.exe
2009-01-08 11:47 45,056 a------- c:\windows\SnoopFreeDll.dll

============= FINISH: 12:04:01.34 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
  • 6,248 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:South Carolina, USA
  • Local time:07:48 PM

Posted 08 April 2009 - 04:00 PM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

Posted Image
Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
  • 6,248 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:South Carolina, USA
  • Local time:07:48 PM

Posted 19 April 2009 - 06:21 PM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

Posted Image
Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users