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Windows XP- Can't log on

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#1 kygy


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Posted 31 March 2009 - 11:52 AM

Problem started when I got infected with spyware, pop ups telling me my pc was at risk etc. I ran Malwarebytes, removed the list of infections, when pc restarted it went to a blue Welcome page, when I click on the owner icon it logs off, I've restarted it from standby and that gives me an Administrator icon along with the owner icon, both when clicked log off. If i right click nothing happens, I can either click icons and log off, or click turn off icon and shut down. I've started it in safe mode but the options listed there when selected send me back to the welcome page. When it starts the desk top screen comes on for a sec or 2 with no icons then goes to the welcome page.

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#2 quietman7


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Posted 31 March 2009 - 12:58 PM

If you cannot bootup in normal or safe mode, then your options are limited. You may be able to use a Windows XP bootable Floppy Disk to boot from a diskette instead of your hard drive. If your hard drive's boot sector or Windows' basic boot files have been corrupted, this disk will circumvent the problem and boot you into Windows. If you don't have an emergency boot floppy, you may be able to use one created on another PC running Windows XP but there's no guarantee that it will boot your machine.Another option is to create a Bootable CD:These are links to Antivirus vendors that offer free LiveCD or Rescue CD files that are used to boot from for repair of unbootable and damaged systems, rescue data, scan the system for virus infections. All (except Avira) are in the ISO Image file format. Avira uses an EXE that has built-in CD burning capability.If you are not sure how to burn an image, please read How to write a CD/DVD image or ISO. If you need a FREE utility to burn the ISO image, download and use ImgBurn.

Important Note: If this is a virus/Trojan related issue, you should know that some types of malware can result in a system so badly damaged that a Repair may NOT help!. Starting over by wiping your drive, reformatting, and performing a clean install of the OS or doing a factory restore with a vendor-specific Recovery Disk/Recovery Partition removes everything and is the safest action. Please read:
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