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Cannot open regedit and no antivirus etc works or updates


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23 replies to this topic

#1 carly78

carly78

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Posted 31 March 2009 - 11:38 AM

Hi,

My computer is EXTREMELY slow. I have numerous issues.

The main one is that when I search websites, totally random web pages pop up and these can be very obscene!!
I try to update my internet security / antivirus and it will not perform the updates.
I have tried to download anti-virus and other tools but my system seems to be blocking these websites.
I am now trying to go into regedit and it simply does nothing!!

I have performed the following scan and retrieved this log in the hope that someone will be able to help me out! I feel extremely useless / helpless and stupid but I am now at the end of my tether! Thanks in advance!:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 16:49:16, on 31/03/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Boot mode: Normal



Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\TightVNC\WinVNC.exe

C:\Program Files\AVG\AVG8\avgrsx.exe

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\WINDOWS\explorer.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe



R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =


http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =


http://www.google.co.uk/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =


http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =


http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =


http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =


http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

O2 - BHO: Adobe PDF Reader Link Helper -


{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat


7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter -


{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program


Files\AVG\AVG8\avgssie.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -


C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} -


C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL

O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} -


C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL

O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog


Devices\Core\smax4pnp.exe

O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\TightVNC\WinVNC.exe"


-servicehelper

O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe


/logon

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [MSConfig]


C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program


Files\Java\jre1.6.0_07\bin\jusched.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [Antivirus_ProMFCT] C:\Program


Files\AntiVirus_Pro\AntiVirus_Pro.exe

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User


'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User


'Default user')

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -


C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console -


{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program


Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -


C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -


C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} -


C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -


{e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network


Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -


C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger -


{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program


Files\Messenger\msmsgs.exe

O14 - IERESET.INF: START_PAGE_URL=http://companyweb

O16 - DPF: {485D813E-EE26-4DF8-9FAF-DEDF2885306E} (NSHelp Class) -


http://192.168.0.100/ConnectComputer/nshelp.dll

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = jacarem.local

O17 - HKLM\Software\..\Telephony: DomainName = jacarem.local

O17 -


HKLM\System\CCS\Services\Tcpip\..\{300BF55C-A55F-462B-BCDF-E7DBBC9E7101}:


NameServer = 192.168.0.100,192.168.0.1

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = jacarem.local

O17 -


HKLM\System\CS1\Services\Tcpip\..\{300BF55C-A55F-462B-BCDF-E7DBBC9E7101}:


NameServer = 192.168.0.100,192.168.0.1

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = jacarem.local

O17 -


HKLM\System\CS2\Services\Tcpip\..\{300BF55C-A55F-462B-BCDF-E7DBBC9E7101}:


NameServer = 192.168.0.100,192.168.0.1

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -


C:\Program Files\AVG\AVG8\avgpp.dll

O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll

O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. -


C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation -


C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common


Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: VNC Server (winvnc) - Constantin Kaplinsky - C:\Program


Files\TightVNC\WinVNC.exe



--

End of file - 5743 bytes

Edited by carly78, 31 March 2009 - 01:10 PM.


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#2 aommaster

aommaster

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Posted 31 March 2009 - 06:08 PM

Hello, carly78.
My name is aommaster and I will be helping you with your log.


If you have since resolved the original problem you were having would appreciate you letting us know If not please perform the following below so I can have a look at the current condition of your machine.

Thanks and again sorry for the delay.

Also, you may want to consider tracking this topic by either adding it to your favourites or clicking the Options button at the top of this thread.

Please note that I am in the process of my training so it may take a while for me to get back to you, as each of my fixes need to be checked by a coach first.
  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)
In your next reply, please include the following:
  • RSIT Log


Please note: You have word-wrap enabled on your notepad program. Please disable it by clicking Format and then unchecking wordwrap.

Thanks :thumbup2:

Edited by aommaster, 31 March 2009 - 06:09 PM.

My website: http://aommaster.com
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Please do not send me PM's requesting for help. The forums are there for a reason : )
If I am helping you and do not respond to your thread for 48 hours, please send me a PM


#3 carly78

carly78
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Posted 01 April 2009 - 04:59 AM

Thanks for your help so far!!

I have done as you requested and have the two following Logs:



Logfile of random's system information tool 1.06 (written by random/random)

Run by terryreeve at 2009-04-01 10:33:51

Microsoft Windows XP Professional Service Pack 3

System drive C: has 58 GB (79%) free of 73 GB

Total RAM: 510 MB (9% free)



Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 10:34:53, on 01/04/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Boot mode: Normal



Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\TightVNC\WinVNC.exe

C:\Program Files\AVG\AVG8\avgrsx.exe

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\WINDOWS\explorer.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\system32\NOTEPAD.EXE

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\AVG\AVG8\avgscanx.exe

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\Documents and Settings\TerryReeve\Desktop\RSIT.exe

C:\Program Files\Trend Micro\HijackThis\terryreeve.exe



R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL

O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL

O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe

O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\TightVNC\WinVNC.exe" -servicehelper

O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [Antivirus_ProMFCT] C:\Program Files\AntiVirus_Pro\AntiVirus_Pro.exe

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O14 - IERESET.INF: START_PAGE_URL=http://companyweb

O16 - DPF: {485D813E-EE26-4DF8-9FAF-DEDF2885306E} (NSHelp Class) - http://192.168.0.100/ConnectComputer/nshelp.dll

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = jacarem.local

O17 - HKLM\Software\..\Telephony: DomainName = jacarem.local

O17 - HKLM\System\CCS\Services\Tcpip\..\{300BF55C-A55F-462B-BCDF-E7DBBC9E7101}: NameServer = 192.168.0.100,192.168.0.1

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = jacarem.local

O17 - HKLM\System\CS1\Services\Tcpip\..\{300BF55C-A55F-462B-BCDF-E7DBBC9E7101}: NameServer = 192.168.0.100,192.168.0.1

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = jacarem.local

O17 - HKLM\System\CS2\Services\Tcpip\..\{300BF55C-A55F-462B-BCDF-E7DBBC9E7101}: NameServer = 192.168.0.100,192.168.0.1

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll

O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: VNC Server (winvnc) - Constantin Kaplinsky - C:\Program Files\TightVNC\WinVNC.exe



--

End of file - 6178 bytes



======Registry dump======



[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]

Adobe PDF Reader Link Helper - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll [2006-12-18 59032]



[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]

AVG Safe Search - C:\Program Files\AVG\AVG8\avgssie.dll [2009-02-08 1078552]



[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]

SSVHelper Class - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll [2008-06-10 509328]



[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A057A204-BACC-4D26-9990-79A187E2698E}]

AVG Security Toolbar - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL [2009-02-08 1968920]



[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]

{A057A204-BACC-4D26-9990-79A187E2698E} - AVG Security Toolbar - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL [2009-02-08 1968920]



[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]

"SoundMAXPnP"=C:\Program Files\Analog Devices\Core\smax4pnp.exe [2004-10-14 1404928]

"WinVNC"=C:\Program Files\TightVNC\WinVNC.exe [2003-01-30 469504]

"Synchronization Manager"=C:\WINDOWS\system32\mobsync.exe [2008-04-14 143360]

"igfxtray"=C:\WINDOWS\system32\igfxtray.exe [2005-09-20 94208]

"igfxhkcmd"=C:\WINDOWS\system32\hkcmd.exe [2005-09-20 77824]

"igfxpers"=C:\WINDOWS\system32\igfxpers.exe [2005-09-20 114688]

"AVG8_TRAY"=C:\PROGRA~1\AVG\AVG8\avgtray.exe [2009-02-08 1601304]

"MSConfig"=C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe [2008-04-14 169984]

"SunJavaUpdateSched"=C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe [2008-06-10 144784]



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]

"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-14 15360]

"Antivirus_ProMFCT"=C:\Program Files\AntiVirus_Pro\AntiVirus_Pro.exe []



[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]

C:\Program Files\DellSupport\DSAgnt.exe [2007-03-15 460784]



[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellTransferAgent]

C:\Documents and Settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe [2007-11-13 135168]



[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dla]

C:\WINDOWS\system32\dla\tfswctrl.exe []



[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]

C:\Program Files\Messenger\msmsgs.exe [2008-04-14 1695232]



[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCMService]

C:\Program Files\Dell\Media Experience\PCMService.exe [2004-04-11 290816]



[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]

C:\Program Files\QuickTime\qttask.exe [2005-04-06 98304]



[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]

C:\Program Files\Real\RealPlayer\RealPlay.exe [2005-04-06 26112]



[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updateMgr]

C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe [2006-03-30 313472]



[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]

C:\PROGRA~1\Adobe\ACROBA~2.0\Reader\READER~1.EXE [2005-09-23 29696]



[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]

"DSBrokerService"=3



[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\avgrsstarter]

C:\WINDOWS\system32\avgrsstx.dll [2009-02-08 10520]



[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]

C:\WINDOWS\system32\igfxdev.dll [2005-09-20 135168]



[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]

C:\WINDOWS\system32\WgaLogon.dll [2008-09-06 241704]



[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]

"dontdisplaylastusername"=0

"legalnoticecaption"=

"legalnoticetext"=

"shutdownwithoutlogon"=1

"undockwithoutlogon"=1



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]

"NoDriveTypeAutoRun"=145



[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]

"NoWelcomeScreen"=

"HonorAutoRunSetting"=



[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"



[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

"C:\Program Files\TightVNC\WinVNC.exe"="C:\Program Files\TightVNC\WinVNC.exe:*:Enabled:Launch TightVNC Server"

"C:\Program Files\Internet Explorer\IEXPLORE.EXE"="C:\Program Files\Internet Explorer\IEXPLORE.EXE:*:Enabled:Internet Explorer"

"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

"C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE"="C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE:*:Enabled:Microsoft Office Excel"

"C:\Program Files\AVG\AVG8\avgupd.exe"="C:\Program Files\AVG\AVG8\avgupd.exe:*:Enabled:avgupd.exe"



======List of files/folders created in the last 1 months======



2009-04-01 10:33:51 ----D---- C:\rsit

2009-03-31 16:18:10 ----SHD---- C:\Config.Msi

2009-03-31 14:12:53 ----A---- C:\WINDOWS\system32\MSVolume.dll

2009-03-31 14:12:42 ----D---- C:\Program Files\AntiVirus_Pro

2009-03-31 14:07:18 ----AD---- C:\Documents and Settings\All Users\Application Data\TEMP

2009-03-31 11:09:37 ----A---- C:\WINDOWS\ntbtlog.txt

2009-03-27 18:23:00 ----D---- C:\32788R22FWJFW

2009-03-27 17:59:06 ----D---- C:\Program Files\Trend Micro

2009-03-12 04:02:05 ----HDC---- C:\WINDOWS\$NtUninstallKB960225$

2009-03-12 04:01:54 ----HDC---- C:\WINDOWS\$NtUninstallKB938464-v2$

2009-03-12 04:01:33 ----HDC---- C:\WINDOWS\$NtUninstallKB958690$



======List of files/folders modified in the last 1 months======



2009-04-01 10:34:57 ----D---- C:\WINDOWS\Temp

2009-04-01 10:33:30 ----D---- C:\WINDOWS\Prefetch

2009-04-01 08:53:47 ----D---- C:\WINDOWS\security

2009-03-31 16:48:06 ----A---- C:\WINDOWS\brwmark.ini

2009-03-31 16:48:05 ----A---- C:\WINDOWS\BRPP2KA.INI

2009-03-31 16:36:26 ----D---- C:\Program Files\Mozilla Firefox

2009-03-31 16:35:20 ----D---- C:\WINDOWS

2009-03-31 16:23:36 ----RD---- C:\Program Files

2009-03-31 16:23:36 ----D---- C:\WINDOWS\system32

2009-03-31 16:23:36 ----D---- C:\Program Files\Common Files

2009-03-31 16:22:08 ----A---- C:\WINDOWS\SchedLgU.Txt

2009-03-31 16:21:24 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI

2009-03-31 16:21:18 ----D---- C:\WINDOWS\Help

2009-03-31 16:21:07 ----D---- C:\WINDOWS\Cursors

2009-03-31 16:21:03 ----D---- C:\Program Files\Windows NT

2009-03-31 16:18:58 ----D---- C:\Documents and Settings\TerryReeve\Application Data\SUPERAntiSpyware.com

2009-03-31 16:18:32 ----SHD---- C:\WINDOWS\Installer

2009-03-31 16:18:30 ----D---- C:\Program Files\SUPERAntiSpyware

2009-03-31 16:16:24 ----D---- C:\WINDOWS\system32\drivers

2009-03-31 15:52:24 ----HD---- C:\$AVG8.VAULT$

2009-03-31 15:12:47 ----D---- C:\WINDOWS\system32\CatRoot2

2009-03-31 12:36:16 ----D---- C:\Program Files\Java

2009-03-31 12:35:08 ----D---- C:\Program Files\Common Files\Autodesk Shared

2009-03-31 12:35:07 ----D---- C:\Program Files\Volo View Express

2009-03-31 12:33:29 ----HD---- C:\WINDOWS\inf

2009-03-31 12:32:20 ----D---- C:\Program Files\Spybot - Search & Destroy

2009-03-31 12:32:19 ----D---- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy

2009-03-31 12:26:41 ----D---- C:\Program Files\Jasc Software Inc

2009-03-31 12:10:57 ----D---- C:\Program Files\CCleaner

2009-03-27 15:57:32 ----RASH---- C:\boot.ini

2009-03-27 15:57:32 ----A---- C:\WINDOWS\win.ini

2009-03-27 15:57:32 ----A---- C:\WINDOWS\system.ini

2009-03-27 15:57:31 ----D---- C:\WINDOWS\pss

2009-03-27 15:52:38 ----D---- C:\WINDOWS\system32\FxsTmp

2009-03-19 16:00:50 ----D---- C:\GSM

2009-03-12 04:02:10 ----A---- C:\WINDOWS\imsins.BAK

2009-03-12 04:02:08 ----RSHD---- C:\WINDOWS\system32\dllcache

2009-03-12 04:01:56 ----D---- C:\WINDOWS\WinSxS

2009-03-11 09:56:55 ----HD---- C:\WINDOWS\$hf_mig$

2009-03-05 15:01:42 ----SHD---- C:\WINDOWS\CSC



======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======



R1 AvgLdx86;AVG Free AVI Loader Driver x86; C:\WINDOWS\System32\Drivers\avgldx86.sys [2009-02-08 325128]

R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86; C:\WINDOWS\System32\Drivers\avgmfx86.sys [2009-02-08 27656]

R1 eeCtrl;Symantec Eraser Control driver; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys []

R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-13 36352]

R2 ASCTRM;ASCTRM; C:\WINDOWS\system32\drivers\ASCTRM.sys [2005-04-06 8552]

R2 dsunidrv;DellSupport UniDriver; C:\WINDOWS\system32\DRIVERS\dsunidrv.sys [2007-02-25 5376]

R2 symlcbrd;symlcbrd; \??\C:\WINDOWS\system32\drivers\symlcbrd.sys []

R3 E100B;Intel® PRO Adapter Driver; C:\WINDOWS\system32\DRIVERS\e100b325.sys [2004-02-10 154112]

R3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\ialmnt5.sys [2005-09-20 1302332]

R3 senfilt;senfilt; C:\WINDOWS\system32\drivers\senfilt.sys [2004-09-17 732928]

R3 smwdm;smwdm; C:\WINDOWS\system32\drivers\smwdm.sys [2005-01-27 260352]

R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]

R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]

R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-13 20608]

S1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2008-04-13 14592]

S3 DSproct;DSproct; \??\C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys []

S3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2008-04-13 10368]

S3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]

S3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2004-08-03 1897408]

S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]

S3 wanatw;WAN Miniport (ATW); C:\WINDOWS\system32\DRIVERS\wanatw4.sys []

S4 agp440;Intel AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agp440.sys [2008-04-13 42368]

S4 agpCPQ;Compaq AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agpCPQ.sys [2008-04-13 44928]

S4 alim1541;ALI AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\alim1541.sys [2008-04-13 42752]

S4 amdagp;AMD AGP Bus Filter Driver; C:\WINDOWS\system32\DRIVERS\amdagp.sys [2008-04-13 43008]

S4 cbidf;cbidf; C:\WINDOWS\system32\DRIVERS\cbidf2k.sys [2001-08-17 13952]

S4 sisagp;SIS AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\sisagp.sys [2008-04-13 40960]

S4 viaagp;VIA AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\viaagp.sys [2008-04-13 42240]



======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======



R2 avg8wd;AVG Free8 WatchDog; C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2009-02-08 298264]

R2 MDM;Machine Debug Manager; C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE [2003-06-19 322120]

R2 Symantec Core LC;Symantec Core LC; C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe [2008-08-15 1251720]

R2 winvnc;VNC Server; C:\Program Files\TightVNC\WinVNC.exe [2003-01-30 469504]

S2 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2008-04-14 267776]

S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe [2004-07-15 32768]

S3 NetSvc;Intel NCS NetService; C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe [2003-12-17 143360]

S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]

S4 DSBrokerService;DSBrokerService; C:\Program Files\DellSupport\brkrsvc.exe [2007-03-07 76848]



-----------------EOF-----------------















info.txt logfile of random's system information tool 1.06 2009-04-01 10:35:03



======Uninstall list======



-->C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu

-->MsiExec.exe /I{403EF592-953B-4794-BCEF-ECAB835C2095}

-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf

Adobe Reader 7.0.9-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70900000002}

Autodesk DWF Viewer-->C:\PROGRA~1\Autodesk\AUTODE~1\Setup.exe /remove

AVG Free 8.0-->C:\Program Files\AVG\AVG8\setup.exe /UNINSTALL

Dell Driver Reset Tool-->MsiExec.exe /I{5905F42D-3F5F-4916-ADA6-94A3646AEE76}

Dell Media Experience-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2637C347-9DAD-11D6-9EA2-00055D0CA761}\setup.exe" -uninstall

DellSupport-->MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}

HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall

Hotfix for Windows Internet Explorer 7 (KB947864)-->"C:\WINDOWS\ie7updates\KB947864-IE7\spuninst\spuninst.exe"

Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"

Intel® Extreme Graphics 2 Driver-->RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx PCI\VEN_8086&DEV_2572

Intel® PRO Network Adapters and Drivers-->Prounstl.exe

Intel® PROSet for Wired Connections-->MsiExec.exe /I{17334AAF-C9E7-483B-9F45-E3FCAF07FFA7}

Internet Explorer Default Page-->MsiExec.exe /I{35BDEFF1-A610-4956-A00D-15453C116395}

J2SE Runtime Environment 5.0 Update 4-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150040}

Jasc Paint Shop Photo Album-->MsiExec.exe /I{CC000127-5E5D-4A1C-90CB-EEAAAC1E3AC0}

Java 2 Runtime Environment, SE v1.4.2_03-->MsiExec.exe /I{7148F0A8-6813-11D6-A77B-00B0D0142030}

Java™ 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}

Microsoft .NET Framework 1.1 Hotfix (KB928366)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M928366\M928366Uninstall.msp"

Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}

Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}

Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"

Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"

Microsoft Office Basic Edition 2003-->MsiExec.exe /I{91130409-6000-11D3-8CFE-0150048383C9}

Microsoft Outlook Personal Folders Backup-->MsiExec.exe /X{C63E7C60-25EB-11D3-8EDA-00A0C911E8E5}

Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}

Mozilla Firefox (3.0.8)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe

QuickTime-->C:\WINDOWS\unvise32qt.exe C:\WINDOWS\system32\QuickTime\Uninstall.log

RealPlayer Basic-->C:\Program Files\Common Files\Real\Update\\rnuninst.exe RealNetworks|RealPlayer|6.0

Security Update for Step By Step Interactive Training (KB898458)-->"C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"

Security Update for Step By Step Interactive Training (KB923723)-->"C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"

Security Update for Windows Internet Explorer 7 (KB937143)-->"C:\WINDOWS\ie7updates\KB937143-IE7\spuninst\spuninst.exe"

Security Update for Windows Internet Explorer 7 (KB938127)-->"C:\WINDOWS\ie7updates\KB938127-IE7\spuninst\spuninst.exe"

Security Update for Windows Internet Explorer 7 (KB939653)-->"C:\WINDOWS\ie7updates\KB939653-IE7\spuninst\spuninst.exe"

Security Update for Windows Internet Explorer 7 (KB942615)-->"C:\WINDOWS\ie7updates\KB942615-IE7\spuninst\spuninst.exe"

Security Update for Windows Internet Explorer 7 (KB944533)-->"C:\WINDOWS\ie7updates\KB944533-IE7\spuninst\spuninst.exe"

Security Update for Windows Internet Explorer 7 (KB950759)-->"C:\WINDOWS\ie7updates\KB950759-IE7\spuninst\spuninst.exe"

Security Update for Windows Internet Explorer 7 (KB953838)-->"C:\WINDOWS\ie7updates\KB953838-IE7\spuninst\spuninst.exe"

Security Update for Windows Internet Explorer 7 (KB958215)-->"C:\WINDOWS\ie7updates\KB958215-IE7\spuninst\spuninst.exe"

Security Update for Windows Internet Explorer 7 (KB960714)-->"C:\WINDOWS\ie7updates\KB960714-IE7\spuninst\spuninst.exe"

Security Update for Windows Internet Explorer 7 (KB961260)-->"C:\WINDOWS\ie7updates\KB961260-IE7\spuninst\spuninst.exe"

Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"

Security Update for Windows Media Player 9 (KB911565)-->"C:\WINDOWS\$NtUninstallKB911565$\spuninst\spuninst.exe"

Security Update for Windows Media Player 9 (KB917734)-->"C:\WINDOWS\$NtUninstallKB917734_WMP9$\spuninst\spuninst.exe"

Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"

Security Update for Windows XP (KB938464-v2)-->"C:\WINDOWS\$NtUninstallKB938464-v2$\spuninst\spuninst.exe"

Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"

Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"

Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"

Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"

Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"

Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"

Security Update for Windows XP (KB951376)-->"C:\WINDOWS\$NtUninstallKB951376$\spuninst\spuninst.exe"

Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"

Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"

Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"

Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"

Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"

Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"

Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe"

Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"

Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"

Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"

Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"

Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"

Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"

Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"

Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"

Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe"

Security Update for Windows XP (KB958690)-->"C:\WINDOWS\$NtUninstallKB958690$\spuninst\spuninst.exe"

Security Update for Windows XP (KB960225)-->"C:\WINDOWS\$NtUninstallKB960225$\spuninst\spuninst.exe"

Security Update for Windows XP (KB960715)-->"C:\WINDOWS\$NtUninstallKB960715$\spuninst\spuninst.exe"

Shadow Copy Client-->MsiExec.exe /I{23E5032B-56CA-4C19-A72E-B50161DB82CA}

Symantec KB-DocID:2003093015493306-->MsiExec.exe /I{08C5815C-2C6E-44f8-8748-0E61BC9AFB68}

TightVNC 1.2.8-->"C:\Program Files\TightVNC\unins000.exe"

Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"

Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"

Update for Windows XP (KB955839)-->"C:\WINDOWS\$NtUninstallKB955839$\spuninst\spuninst.exe"

Update for Windows XP (KB967715)-->"C:\WINDOWS\$NtUninstallKB967715$\spuninst\spuninst.exe"

Viewpoint Media Player-->C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u

Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"

WinZip-->"C:\Program Files\WinZip\WINZIP32.EXE" /uninstall



======Hosts File======



127.0.0.1 www.007guard.com

127.0.0.1 007guard.com

127.0.0.1 008i.com

127.0.0.1 www.008k.com

127.0.0.1 008k.com

127.0.0.1 www.00hq.com

127.0.0.1 00hq.com

127.0.0.1 010402.com

127.0.0.1 www.032439.com

127.0.0.1 032439.com



======Security center information======



AV: AVG Anti-Virus Free (outdated)

FW: Norton Internet Worm Protection (disabled)



======System event log======



Computer Name: TERRYREEVE01

Event Code: 14

Message: The time provider NtpClient was unable to find a domain controller to use as a time

source. NtpClient will try again in 60 minutes.



Record Number: 5553

Source Name: W32Time

Time Written: 20090123162149.000000+000

Event Type: warning

User:



Computer Name: TERRYREEVE01

Event Code: 29

Message: The time provider NtpClient is configured to acquire time from one or more

time sources, however none of the sources are currently accessible.

No attempt to contact a source will be made for 29 minutes.

NtpClient has no source of accurate time.



Record Number: 5547

Source Name: W32Time

Time Written: 20090123155147.000000+000

Event Type: error

User:



Computer Name: TERRYREEVE01

Event Code: 14

Message: The time provider NtpClient was unable to find a domain controller to use as a time

source. NtpClient will try again in 30 minutes.



Record Number: 5546

Source Name: W32Time

Time Written: 20090123155147.000000+000

Event Type: warning

User:



Computer Name: TERRYREEVE01

Event Code: 29

Message: The time provider NtpClient is configured to acquire time from one or more

time sources, however none of the sources are currently accessible.

No attempt to contact a source will be made for 14 minutes.

NtpClient has no source of accurate time.



Record Number: 5532

Source Name: W32Time

Time Written: 20090123153646.000000+000

Event Type: error

User:



Computer Name: TERRYREEVE01

Event Code: 14

Message: The time provider NtpClient was unable to find a domain controller to use as a time

source. NtpClient will try again in 15 minutes.



Record Number: 5531

Source Name: W32Time

Time Written: 20090123153646.000000+000

Event Type: warning

User:



=====Application event log=====



Computer Name: TERRYREEVE01

Event Code: 32068

Message: The outgoing routing rule is not valid because it cannot find a valid device. The outgoing faxes that use this rule will not be routed. Verify that the targeted device or devices (if routed to a group of devices) is connected and installed correctly, and turned on. If routed to a group, verify that the group is configured correctly.

Country/region code: '*'

Area code: '*'



Record Number: 34395

Source Name: Microsoft Fax

Time Written: 20090325131415.000000+000

Event Type: warning

User:



Computer Name: TERRYREEVE01

Event Code: 32026

Message: Fax Service failed to initialize any assigned fax devices (virtual or TAPI).

No faxes can be sent or received until a fax device is installed.



Record Number: 34394

Source Name: Microsoft Fax

Time Written: 20090325131415.000000+000

Event Type: warning

User:



Computer Name: TERRYREEVE01

Event Code: 1517

Message: Windows saved user jacarem\TerryReeve registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.





This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.



Record Number: 34392

Source Name: Userenv

Time Written: 20090325131201.000000+000

Event Type: warning

User: NT AUTHORITY\SYSTEM



Computer Name: TERRYREEVE01

Event Code: 1202

Message: Security policies were propagated with warning.

0x534 : No mapping between account names and security IDs was done.



For best results in resolving this event, log on with a non-administrative account and search http://support.microsoft.com for "Troubleshooting Event 1202's".



A user account in one or more Group Policy objects (GPOs) could not be resolved to a SID. This error is possibly caused by a mistyped or deleted user account referenced in either the User Rights or Restricted Groups branch of a GPO. To resolve this event, contact an administrator in the domain to perform the following actions:



1. Identify accounts that could not be resolved to a SID:



From the command prompt, type: FIND /I "Cannot find" %SYSTEMROOT%\Security\Logs\winlogon.log



The string following "Cannot find" in the FIND output identifies the problem account names.

Example: Cannot find JohnDough.

In this case, the SID for username "JohnDough" could not be determined. This most likely occurrs because the account was deleted, renamed, or is spelled differently (e.g. "JohnDoe").

2. Use RSoP to identify the specific User Rights, Restricted Groups, and Source GPOs that contain the problem accounts:

a. Start-> Run-> MMC.Exe

b. From the File Menu, select "Add/Remove Snap-in"

c. From the "Add/Remove Snap-in" dialog box select "Add…"

d. In the "Add Standalone Snap-in" dialog box select "Resultant Set of Policy" and click "Add"

e. Select "Close" then "OK" to return to the newly added Snap-in

f. In the scope pane, Right-click on the Resultant Set of Policy node and select "Generate RSoP Data…"

g. As you proceed through the RSoP wizard, select the following options:

i. Logging Mode

ii. This Computer (or Another Computer if you are performing the operation remotely).

iii. Do not display user policy settings in the results (display computer policy settings only)

Then click Finish to generate the RSoP data.

h. Review the results for Computer Configuration\Windows Settings\Security Settings\Local Policies\User Rights Assignment and Computer configuration\Windows Settings\Security Settings\Local Policies\Restricted Groups for any errors flagged with a Red X.

i. For any User Right or Restricted Group marked with a Red X, the corresponding GPO that contains the problem policy setting is listed under the column entitled "Source GPO". Note the specific User Rights, Restricted Groups and containing Source GPOs that are generating errors.

3. Remove unresolved accounts from Group Policy

a. Start -> Run -> MMC.EXE

b. From the File menu select "Add/Remove Snap-in…"

c. From the "Add/Remove Snap-in" dialog box select "Add…"

d. In the "Add Standalone Snap-in" dialog box select "Group Policy" and click "Add"

e. In the "Select Group Policy Object" dialog box click the "Browse" button.

f. On the "Browse for a Group Policy Object" dialog box choose the "All" tab

g. For each source GPO identified in step 2, correct the specific User Rights or Restricted Groups that were flagged with a Red X in step 2. These User Rights or Restricted Groups can be corrected by removing or correcting any references to the problem accounts that were identified in step 1.



Record Number: 34391

Source Name: SceCli

Time Written: 20090325113503.000000+000

Event Type: warning

User:



Computer Name: TERRYREEVE01

Event Code: 1202

Message: Security policies were propagated with warning.

0x534 : No mapping between account names and security IDs was done.



For best results in resolving this event, log on with a non-administrative account and search http://support.microsoft.com for "Troubleshooting Event 1202's".



A user account in one or more Group Policy objects (GPOs) could not be resolved to a SID. This error is possibly caused by a mistyped or deleted user account referenced in either the User Rights or Restricted Groups branch of a GPO. To resolve this event, contact an administrator in the domain to perform the following actions:



1. Identify accounts that could not be resolved to a SID:



From the command prompt, type: FIND /I "Cannot find" %SYSTEMROOT%\Security\Logs\winlogon.log



The string following "Cannot find" in the FIND output identifies the problem account names.

Example: Cannot find JohnDough.

In this case, the SID for username "JohnDough" could not be determined. This most likely occurrs because the account was deleted, renamed, or is spelled differently (e.g. "JohnDoe").

2. Use RSoP to identify the specific User Rights, Restricted Groups, and Source GPOs that contain the problem accounts:

a. Start-> Run-> MMC.Exe

b. From the File Menu, select "Add/Remove Snap-in"

c. From the "Add/Remove Snap-in" dialog box select "Add…"

d. In the "Add Standalone Snap-in" dialog box select "Resultant Set of Policy" and click "Add"

e. Select "Close" then "OK" to return to the newly added Snap-in

f. In the scope pane, Right-click on the Resultant Set of Policy node and select "Generate RSoP Data…"

g. As you proceed through the RSoP wizard, select the following options:

i. Logging Mode

ii. This Computer (or Another Computer if you are performing the operation remotely).

iii. Do not display user policy settings in the results (display computer policy settings only)

Then click Finish to generate the RSoP data.

h. Review the results for Computer Configuration\Windows Settings\Security Settings\Local Policies\User Rights Assignment and Computer configuration\Windows Settings\Security Settings\Local Policies\Restricted Groups for any errors flagged with a Red X.

i. For any User Right or Restricted Group marked with a Red X, the corresponding GPO that contains the problem policy setting is listed under the column entitled "Source GPO". Note the specific User Rights, Restricted Groups and containing Source GPOs that are generating errors.

3. Remove unresolved accounts from Group Policy

a. Start -> Run -> MMC.EXE

b. From the File menu select "Add/Remove Snap-in…"

c. From the "Add/Remove Snap-in" dialog box select "Add…"

d. In the "Add Standalone Snap-in" dialog box select "Group Policy" and click "Add"

e. In the "Select Group Policy Object" dialog box click the "Browse" button.

f. On the "Browse for a Group Policy Object" dialog box choose the "All" tab

g. For each source GPO identified in step 2, correct the specific User Rights or Restricted Groups that were flagged with a Red X in step 2. These User Rights or Restricted Groups can be corrected by removing or correcting any references to the problem accounts that were identified in step 1.



Record Number: 34390

Source Name: SceCli

Time Written: 20090325094134.000000+000

Event Type: warning

User:



======Environment variables======



"ComSpec"=%SystemRoot%\system32\cmd.exe

"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem

"windir"=%SystemRoot%

"FP_NO_HOST_CHECK"=NO

"OS"=Windows_NT

"PROCESSOR_ARCHITECTURE"=x86

"PROCESSOR_LEVEL"=15

"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 4 Stepping 1, GenuineIntel

"PROCESSOR_REVISION"=0401

"NUMBER_OF_PROCESSORS"=1

"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH

"TEMP"=%SystemRoot%\TEMP

"TMP"=%SystemRoot%\TEMP

"SBSSERVER"=server



-----------------EOF-----------------

Hopefully these will help! Thanks again so far!

#4 aommaster

aommaster

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Posted 02 April 2009 - 06:54 AM

Hello, carly78.
My apologies for the late reply.

Before proceeding with the fix, please note a few things:
1.You may have trouble downloading certain tools. In this case, if you have access to another computer, please download the tools from there, burn them onto a CD (only use a flash drive as a last resort) and then copy them back here
2.Your logs still appear to not look normally formatted. Are you using another text editor to open these files? If so, please use notepad to open these logs files.




Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan.
    If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
    If you encounter any problems while downloading the updates, manually download them from here
    and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



NEXT:

Download gmer.zip and save to your desktop.
alternate download site 1
alternate download site 2
  • Unzip/extract the file to its own folder. (Click here for information on how to do this if not sure. Win 2000 users click here.
  • When you have done this, disconnect from the Internet and close all running programs.
    There is a small chance this application may crash your computer so save any work you have open.
  • Double-click on Gmer.exe to start the program.
  • Allow the gmer.sys driver to load if asked.
  • If it gives you a warning at program start about rootkit activity and asks if you want to run a scan...click NO.
  • Click on "Settings", then check the first five settings:
    *System Protection and Tracing
    *Processes
    *Save created processes to the log
    *Drivers
    *Save loaded drivers to the log
  • You will be prompted to restart your computer. Please do so.
Run Gmer again and click on the Rootkit tab.
  • Look at the right hand side (under Files) and uncheck all drives with the exception of your C drive.
  • Make sure all other boxes on the right of the screen are checked, EXCEPT for "Show All".
  • Click on the "Scan" and wait for the scan to finish.
    Note: Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan.
  • When completed, click on the Copy button and right-click on your Desktop, choose "New" > Text document. Once the file is created, open it and right-click again and choose Paste or Ctrl+V. Save the file as gmer.txt and copy the information in your next reply.
  • Note: If you have any problems, try running GMER in SAFE MODE"
Important! Please do not select the "Show all" checkbox during the scan..


In your next reply, please include the following:
  • MBAM Log
  • gmer.txt
  • Fresh RSIT log

My website: http://aommaster.com
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Please do not send me PM's requesting for help. The forums are there for a reason : )
If I am helping you and do not respond to your thread for 48 hours, please send me a PM


#5 carly78

carly78
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  • Local time:12:36 PM

Posted 02 April 2009 - 10:00 AM

Hiya,

I have copied and pasted the three logs below. It is important to mention that when I ran the first gmer scan it crashed (gmer not the pc) when I tried to copy the results, so I had to scan again and some results were missing, these results all had the a file name “fastfat”. Let me know if you need me to do it again. Thanks again for your help so far!



Malwarebytes' Anti-Malware 1.35

Database version: 1904

Windows 5.1.2600 Service Pack 3



02/04/2009 14:17:24

mbam-log-2009-04-02 (14-17-24).txt



Scan type: Quick Scan

Objects scanned: 82833

Time elapsed: 10 minute(s), 0 second(s)



Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 1

Registry Data Items Infected: 2

Folders Infected: 1

Files Infected: 4



Memory Processes Infected:

(No malicious items detected)



Memory Modules Infected:

(No malicious items detected)



Registry Keys Infected:

(No malicious items detected)



Registry Values Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\antivirus_promfct (Rogue.AntiVirusPro) -> Quarantined and deleted successfully.



Registry Data Items Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.



Folders Infected:

C:\Program Files\AntiVirus_Pro (Rogue.AntiVirusPro) -> Quarantined and deleted successfully.



Files Infected:

C:\RECYCLER\S-1-5-21-351851029-3319917748-3269336229-1136\Dc19.exe (Rogue.RegClean) -> Quarantined and deleted successfully.

C:\RECYCLER\S-1-5-21-351851029-3319917748-3269336229-1136\Dc20.exe (Rogue.RegClean) -> Quarantined and deleted successfully.

C:\Program Files\AntiVirus_Pro\A_VPSchedule.txt (Rogue.AntiVirusPro) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\MSVolume.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.


GMER 1.0.12.12011 - http://www.gmer.net
Rootkit scan 2009-04-02 14:52:55
Windows 5.1.2600 Service Pack 3


---- Registry - GMER 1.0.12 ----

Reg \Registry\USER\S-1-5-21-351851029-3319917748-3269336229-1136\Console\@Temp\Mon???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 948061622

---- Files - GMER 1.0.12 ----

ADS C:\Documents and Settings\All Users\Application Data\TEMP:CB0AACC9
ADS C:\Documents and Settings\All Users\Application Data\TEMP:DFC5A2B2

---- EOF - GMER 1.0.12 ----


Logfile of random's system information tool 1.06 (written by random/random)

Run by TerryReeve at 2009-04-02 15:15:10

Microsoft Windows XP Professional Service Pack 3

System drive C: has 58 GB (79%) free of 73 GB

Total RAM: 510 MB (19% free)



Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 15:15:37, on 02/04/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16791)

Boot mode: Normal



Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\TightVNC\WinVNC.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\wscntfy.exe

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\PROGRA~1\AVG\AVG8\avgtray.exe

C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

C:\WINDOWS\system32\ctfmon.exe

C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\Documents and Settings\TerryReeve\Desktop\RSIT.exe

C:\Program Files\Trend Micro\HijackThis\TerryReeve.exe



R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL

O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL

O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe

O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\TightVNC\WinVNC.exe" -servicehelper

O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O14 - IERESET.INF: START_PAGE_URL=http://companyweb

O16 - DPF: {485D813E-EE26-4DF8-9FAF-DEDF2885306E} (NSHelp Class) - http://192.168.0.100/ConnectComputer/nshelp.dll

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = jacarem.local

O17 - HKLM\Software\..\Telephony: DomainName = jacarem.local

O17 - HKLM\System\CCS\Services\Tcpip\..\{300BF55C-A55F-462B-BCDF-E7DBBC9E7101}: NameServer = 192.168.0.100,192.168.0.1

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = jacarem.local

O17 - HKLM\System\CS1\Services\Tcpip\..\{300BF55C-A55F-462B-BCDF-E7DBBC9E7101}: NameServer = 192.168.0.100,192.168.0.1

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = jacarem.local

O17 - HKLM\System\CS2\Services\Tcpip\..\{300BF55C-A55F-462B-BCDF-E7DBBC9E7101}: NameServer = 192.168.0.100,192.168.0.1

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll

O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: VNC Server (winvnc) - Constantin Kaplinsky - C:\Program Files\TightVNC\WinVNC.exe



--

End of file - 6053 bytes



======Registry dump======



[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]

Adobe PDF Reader Link Helper - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll [2006-12-18 59032]



[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]

AVG Safe Search - C:\Program Files\AVG\AVG8\avgssie.dll [2009-02-08 1078552]



[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]

SSVHelper Class - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll [2008-06-10 509328]



[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A057A204-BACC-4D26-9990-79A187E2698E}]

AVG Security Toolbar - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL [2009-02-08 1968920]



[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]

{A057A204-BACC-4D26-9990-79A187E2698E} - AVG Security Toolbar - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL [2009-02-08 1968920]



[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]

"SoundMAXPnP"=C:\Program Files\Analog Devices\Core\smax4pnp.exe [2004-10-14 1404928]

"WinVNC"=C:\Program Files\TightVNC\WinVNC.exe [2003-01-30 469504]

"Synchronization Manager"=C:\WINDOWS\system32\mobsync.exe [2008-04-14 143360]

"igfxtray"=C:\WINDOWS\system32\igfxtray.exe [2005-09-20 94208]

"igfxhkcmd"=C:\WINDOWS\system32\hkcmd.exe [2005-09-20 77824]

"igfxpers"=C:\WINDOWS\system32\igfxpers.exe [2005-09-20 114688]

"AVG8_TRAY"=C:\PROGRA~1\AVG\AVG8\avgtray.exe [2009-02-08 1601304]

"MSConfig"=C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe [2008-04-14 169984]

"SunJavaUpdateSched"=C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe [2008-06-10 144784]



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]

"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-14 15360]



[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]

C:\Program Files\DellSupport\DSAgnt.exe [2007-03-15 460784]



[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellTransferAgent]

C:\Documents and Settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe [2007-11-13 135168]



[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dla]

C:\WINDOWS\system32\dla\tfswctrl.exe []



[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]

C:\Program Files\Messenger\msmsgs.exe [2008-04-14 1695232]



[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCMService]

C:\Program Files\Dell\Media Experience\PCMService.exe [2004-04-11 290816]



[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]

C:\Program Files\QuickTime\qttask.exe [2005-04-06 98304]



[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]

C:\Program Files\Real\RealPlayer\RealPlay.exe [2005-04-06 26112]



[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updateMgr]

C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe [2006-03-30 313472]



[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]

C:\PROGRA~1\Adobe\ACROBA~2.0\Reader\READER~1.EXE [2005-09-23 29696]



[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]

"DSBrokerService"=3



[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\avgrsstarter]

C:\WINDOWS\system32\avgrsstx.dll [2009-02-08 10520]



[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]

C:\WINDOWS\system32\igfxdev.dll [2005-09-20 135168]



[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]

C:\WINDOWS\system32\WgaLogon.dll [2008-09-06 241704]



[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]

"dontdisplaylastusername"=0

"legalnoticecaption"=

"legalnoticetext"=

"shutdownwithoutlogon"=1

"undockwithoutlogon"=1



[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]

"NoDriveTypeAutoRun"=145



[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]

"NoWelcomeScreen"=

"HonorAutoRunSetting"=



[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"



[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

"C:\Program Files\TightVNC\WinVNC.exe"="C:\Program Files\TightVNC\WinVNC.exe:*:Enabled:Launch TightVNC Server"

"C:\Program Files\Internet Explorer\IEXPLORE.EXE"="C:\Program Files\Internet Explorer\IEXPLORE.EXE:*:Enabled:Internet Explorer"

"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

"C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE"="C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE:*:Enabled:Microsoft Office Excel"

"C:\Program Files\AVG\AVG8\avgupd.exe"="C:\Program Files\AVG\AVG8\avgupd.exe:*:Enabled:avgupd.exe"



======List of files/folders created in the last 1 months======



2009-04-02 14:25:47 ----A---- C:\WINDOWS\gmer.ini

2009-04-02 14:25:45 ----RA---- C:\WINDOWS\gmer.exe

2009-04-02 14:25:45 ----A---- C:\WINDOWS\gmer_uninstall.cmd

2009-04-02 14:25:45 ----A---- C:\WINDOWS\gmer.dll

2009-04-02 13:58:42 ----D---- C:\Program Files\Malwarebytes' Anti-Malware

2009-04-01 10:33:51 ----D---- C:\rsit

2009-03-31 16:18:10 ----SHD---- C:\Config.Msi

2009-03-31 14:07:18 ----AD---- C:\Documents and Settings\All Users\Application Data\TEMP

2009-03-31 11:09:37 ----A---- C:\WINDOWS\ntbtlog.txt

2009-03-27 18:23:00 ----D---- C:\32788R22FWJFW

2009-03-27 17:59:06 ----D---- C:\Program Files\Trend Micro

2009-03-12 04:02:05 ----HDC---- C:\WINDOWS\$NtUninstallKB960225$

2009-03-12 04:01:54 ----HDC---- C:\WINDOWS\$NtUninstallKB938464-v2$

2009-03-12 04:01:33 ----HDC---- C:\WINDOWS\$NtUninstallKB958690$



======List of files/folders modified in the last 1 months======



2009-04-02 14:31:15 ----D---- C:\WINDOWS\Temp

2009-04-02 14:29:59 ----D---- C:\WINDOWS

2009-04-02 14:28:57 ----D---- C:\WINDOWS\security

2009-04-02 14:28:53 ----A---- C:\WINDOWS\SchedLgU.Txt

2009-04-02 14:25:45 ----D---- C:\WINDOWS\system32\drivers

2009-04-02 14:24:19 ----D---- C:\Program Files\Mozilla Firefox

2009-04-02 14:22:18 ----D---- C:\WINDOWS\Prefetch

2009-04-02 14:19:33 ----RD---- C:\Program Files

2009-04-02 14:17:23 ----D---- C:\WINDOWS\system32

2009-04-02 12:10:14 ----D---- C:\GSM

2009-04-01 12:55:07 ----A---- C:\WINDOWS\brwmark.ini

2009-04-01 12:55:07 ----A---- C:\WINDOWS\BRPP2KA.INI

2009-04-01 09:01:30 ----HD---- C:\$AVG8.VAULT$

2009-03-31 16:23:36 ----D---- C:\Program Files\Common Files

2009-03-31 16:21:24 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI

2009-03-31 16:21:18 ----D---- C:\WINDOWS\Help

2009-03-31 16:21:07 ----D---- C:\WINDOWS\Cursors

2009-03-31 16:21:03 ----D---- C:\Program Files\Windows NT

2009-03-31 16:18:58 ----D---- C:\Documents and Settings\TerryReeve\Application Data\SUPERAntiSpyware.com

2009-03-31 16:18:32 ----SHD---- C:\WINDOWS\Installer

2009-03-31 16:18:30 ----D---- C:\Program Files\SUPERAntiSpyware

2009-03-31 15:12:47 ----D---- C:\WINDOWS\system32\CatRoot2

2009-03-31 12:36:16 ----D---- C:\Program Files\Java

2009-03-31 12:35:08 ----D---- C:\Program Files\Common Files\Autodesk Shared

2009-03-31 12:35:07 ----D---- C:\Program Files\Volo View Express

2009-03-31 12:33:29 ----HD---- C:\WINDOWS\inf

2009-03-31 12:32:20 ----D---- C:\Program Files\Spybot - Search & Destroy

2009-03-31 12:32:19 ----D---- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy

2009-03-31 12:26:41 ----D---- C:\Program Files\Jasc Software Inc

2009-03-31 12:10:57 ----D---- C:\Program Files\CCleaner

2009-03-27 15:57:32 ----RASH---- C:\boot.ini

2009-03-27 15:57:32 ----A---- C:\WINDOWS\win.ini

2009-03-27 15:57:32 ----A---- C:\WINDOWS\system.ini

2009-03-27 15:57:31 ----D---- C:\WINDOWS\pss

2009-03-27 15:52:38 ----D---- C:\WINDOWS\system32\FxsTmp

2009-03-12 04:02:10 ----A---- C:\WINDOWS\imsins.BAK

2009-03-12 04:02:08 ----RSHD---- C:\WINDOWS\system32\dllcache

2009-03-12 04:01:56 ----D---- C:\WINDOWS\WinSxS

2009-03-11 09:56:55 ----HD---- C:\WINDOWS\$hf_mig$

2009-03-05 15:01:42 ----SHD---- C:\WINDOWS\CSC



======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======



R1 AvgLdx86;AVG Free AVI Loader Driver x86; C:\WINDOWS\System32\Drivers\avgldx86.sys [2009-02-08 325128]

R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86; C:\WINDOWS\System32\Drivers\avgmfx86.sys [2009-02-08 27656]

R1 eeCtrl;Symantec Eraser Control driver; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys []

R1 gmer;gmer; C:\WINDOWS\System32\DRIVERS\gmer.sys [2009-04-02 68961]

R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-13 36352]

R2 ASCTRM;ASCTRM; C:\WINDOWS\system32\drivers\ASCTRM.sys [2005-04-06 8552]

R2 dsunidrv;DellSupport UniDriver; C:\WINDOWS\system32\DRIVERS\dsunidrv.sys [2007-02-25 5376]

R2 symlcbrd;symlcbrd; \??\C:\WINDOWS\system32\drivers\symlcbrd.sys []

R3 E100B;Intel® PRO Adapter Driver; C:\WINDOWS\system32\DRIVERS\e100b325.sys [2004-02-10 154112]

R3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\ialmnt5.sys [2005-09-20 1302332]

R3 senfilt;senfilt; C:\WINDOWS\system32\drivers\senfilt.sys [2004-09-17 732928]

R3 smwdm;smwdm; C:\WINDOWS\system32\drivers\smwdm.sys [2005-01-27 260352]

R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]

R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]

R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-13 20608]

S1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2008-04-13 14592]

S3 DSproct;DSproct; \??\C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys []

S3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2008-04-13 10368]

S3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]

S3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2004-08-03 1897408]

S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]

S3 wanatw;WAN Miniport (ATW); C:\WINDOWS\system32\DRIVERS\wanatw4.sys []

S4 agp440;Intel AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agp440.sys [2008-04-13 42368]

S4 agpCPQ;Compaq AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agpCPQ.sys [2008-04-13 44928]

S4 alim1541;ALI AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\alim1541.sys [2008-04-13 42752]

S4 amdagp;AMD AGP Bus Filter Driver; C:\WINDOWS\system32\DRIVERS\amdagp.sys [2008-04-13 43008]

S4 cbidf;cbidf; C:\WINDOWS\system32\DRIVERS\cbidf2k.sys [2001-08-17 13952]

S4 sisagp;SIS AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\sisagp.sys [2008-04-13 40960]

S4 viaagp;VIA AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\viaagp.sys [2008-04-13 42240]



======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======



R2 avg8wd;AVG Free8 WatchDog; C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2009-02-08 298264]

R2 MDM;Machine Debug Manager; C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE [2003-06-19 322120]

R2 Symantec Core LC;Symantec Core LC; C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe [2008-08-15 1251720]

R2 winvnc;VNC Server; C:\Program Files\TightVNC\WinVNC.exe [2003-01-30 469504]

S2 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2008-04-14 267776]

S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe [2004-07-15 32768]

S3 NetSvc;Intel NCS NetService; C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe [2003-12-17 143360]

S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]

S4 DSBrokerService;DSBrokerService; C:\Program Files\DellSupport\brkrsvc.exe [2007-03-07 76848]



-----------------EOF-----------------

#6 carly78

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Posted 02 April 2009 - 10:02 AM

Ps, I am using notepad to open the files and I have tried to change the formatting but it just doesn't seem to be working! This is probably me rather than the computer, but I do apologise for this! Thanks!

#7 aommaster

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Posted 02 April 2009 - 10:11 AM

Hi carly78
Yeah, the logs seem spaced out. I'm guessing you just copy and paste the logs into your post? If that's the case, make sure that you have word-wrap disabled (check my above post to see how to do this).

Also, make sure that then you open the log in notepad, they look normal. If this doesn't seem to fix the problem, then it's alright.

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#8 aommaster

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Posted 03 April 2009 - 03:26 PM

Hello, carly78.
Download and Run ComboFix (by sUBs)

Please download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

The Recovery Console was successfully installed. Click 'Yes' to continue scanning for malware. Click 'No' to exit

Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a new HijackThis log.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own.
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


NEXT:

Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
NEXT:

Copy the contents of the code box below into a new notepad document (not wordpad).
Click file> save as...> call it reginfo.bat > file types *all files*> and save it to desktop.

regedit /e /a reginfo.txt "HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32"
start reginfo.txt

Double-click reginfo.bat to run it.

Post back with the text that will open in notepad.

NEXT:

Your GMER version is out of date. So, let's do this:
1. Delete the version of GMER that you used to run the scan.
2. Now, do the following:
Download gmer.zip and save to your desktop.
alternate download site 1
alternate download site 2


Run the scan and post the log here :thumbup2:

In your next reply, please include the following:
  • ComboFix.txt
  • Fresh HijackThis Log
  • Kaspersky Log
  • reginfo.bat
  • GMER log

My website: http://aommaster.com
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#9 aommaster

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Posted 06 April 2009 - 08:54 AM

Hello carly78
Are you still with us?

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#10 carly78

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Posted 08 April 2009 - 11:11 AM

Sorry! I am still with you, just struck down with tonsilitis :-(.
I will be doing all of the scans etc tomorrow and I will send them through tomorrow.
Thanks for your patience!!

#11 aommaster

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Posted 08 April 2009 - 11:15 AM

Hi carly78
No problem. I was just checking to make sure you were still interested in the fix, as some of the other members stop posting after a while.

Get well soon :thumbup2:

My website: http://aommaster.com
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#12 aommaster

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Posted 13 April 2009 - 03:07 PM

Hello carly78
Just wanted to make sure whether or not you'd still like to proceed with the fix. You still haven't posted those logs yet.

Thanks

My website: http://aommaster.com
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#13 carly78

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Posted 14 April 2009 - 02:18 AM

I am very sorry for the delayed response! I am now back in the land of the living!!!

Here are the logs as requested:

ComboFix 09-04-04.01 - terryreeve 2009-04-08 16:33:55.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.299 [GMT 1:00]
Running from: c:\documents and settings\TerryReeve\Desktop\ComboFix.exe
FW: Norton Internet Worm Protection *disabled*
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2009-03-08 to 2009-04-08 )))))))))))))))))))))))))))))))
.

2009-04-02 14:25 . 2009-04-02 14:48 345 --a------ c:\windows\gmer.ini
2009-04-02 13:58 . 2009-04-02 13:58 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2009-04-02 13:58 . 2009-03-26 16:49 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-02 13:58 . 2009-03-26 16:49 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2009-04-01 10:33 . 2009-04-01 10:35 <DIR> d-------- C:\rsit
2009-03-31 14:07 . 2009-03-31 16:16 <DIR> d-a------ c:\documents and settings\All Users\Application Data\TEMP
2009-03-31 06:59 . 2009-04-08 16:29 2,148 --a------ c:\windows\system32\wpa.dbl
2009-03-27 17:59 . 2009-03-27 17:59 <DIR> d-------- c:\program files\Trend Micro

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-31 15:18 --------- d-----w c:\program files\SUPERAntiSpyware
2009-03-31 15:18 --------- d-----w c:\documents and settings\TerryReeve\Application Data\SUPERAntiSpyware.com
2009-03-31 11:36 --------- d-----w c:\program files\Java
2009-03-31 11:35 --------- d-----w c:\program files\Volo View Express
2009-03-31 11:35 --------- d-----w c:\program files\Common Files\Autodesk Shared
2009-03-31 11:32 --------- d-----w c:\program files\Spybot - Search & Destroy
2009-03-31 11:32 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-03-31 11:26 --------- d-----w c:\program files\Jasc Software Inc
2009-03-31 11:10 --------- d-----w c:\program files\CCleaner
2009-02-09 17:01 --------- d-----w c:\program files\Common Files\Symantec Shared
2009-02-09 17:01 --------- d-----w c:\documents and settings\All Users\Application Data\Symantec
2009-02-09 14:56 --------- d-----w c:\documents and settings\All Users\Application Data\Lavasoft
2009-02-09 11:13 1,846,784 ----a-w c:\windows\system32\win32k.sys
2009-02-09 11:13 1,846,784 ------w c:\windows\system32\dllcache\win32k.sys
2009-01-23 15:55 410,984 ----a-w c:\windows\system32\deploytk.dll
2009-01-16 21:35 3,594,752 ----a-w c:\windows\system32\dllcache\mshtml.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 1404928]
"WinVNC"="c:\program files\TightVNC\WinVNC.exe" [2003-01-30 469504]
"Synchronization Manager"="c:\windows\system32\mobsync.exe" [2008-04-14 143360]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-09-20 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-09-20 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-09-20 114688]
"MSConfig"="c:\windows\PCHealth\HelpCtr\Binaries\MSConfig.exe" [2008-04-14 169984]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoWelcomeScreen"= 1 (0x1)

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
--a------ 2007-03-15 11:09 460784 c:\program files\DellSupport\DSAgnt.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellTransferAgent]
--a------ 2007-11-13 22:46 135168 c:\documents and settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
--a------ 2008-04-14 01:12 1695232 c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCMService]
--------- 2004-04-11 20:15 290816 c:\program files\Dell\Media Experience\PCMService.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
--a------ 2005-04-06 11:53 98304 c:\program files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RealTray]
--a------ 2005-04-06 11:53 26112 c:\program files\Real\RealPlayer\realplay.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updateMgr]
-ra------ 2006-03-30 16:45 313472 c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"DSBrokerService"=3 (0x3)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

.
- - - - ORPHANS REMOVED - - - -

MSConfigStartUp-dla - c:\windows\system32\dla\tfswctrl.exe


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
TCP: {300BF55C-A55F-462B-BCDF-E7DBBC9E7101} = 192.168.0.100,192.168.0.1
FF - ProfilePath - c:\documents and settings\TerryReeve\Application Data\Mozilla\Firefox\Profiles\1yhbb1w6.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true.

**************************************************************************

catchme 0.3.1375 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-04-08 16:35:39
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-04-08 16:37:51
ComboFix-quarantined-files.txt 2009-04-08 15:37:42

Pre-Run: 60,514,689,024 bytes free
Post-Run: 60,528,943,104 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

119 --- E O F --- 2009-03-23 07:35:55


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:08, on 2009-04-09
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\TightVNC\WinVNC.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\TightVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://companyweb
O16 - DPF: {485D813E-EE26-4DF8-9FAF-DEDF2885306E} (NSHelp Class) - http://192.168.0.100/ConnectComputer/nshelp.dll
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = jacarem.local
O17 - HKLM\Software\..\Telephony: DomainName = jacarem.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{300BF55C-A55F-462B-BCDF-E7DBBC9E7101}: NameServer = 192.168.0.100,192.168.0.1
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = jacarem.local
O17 - HKLM\System\CS1\Services\Tcpip\..\{300BF55C-A55F-462B-BCDF-E7DBBC9E7101}: NameServer = 192.168.0.100,192.168.0.1
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = jacarem.local
O17 - HKLM\System\CS2\Services\Tcpip\..\{300BF55C-A55F-462B-BCDF-E7DBBC9E7101}: NameServer = 192.168.0.100,192.168.0.1
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VNC Server (winvnc) - Constantin Kaplinsky - C:\Program Files\TightVNC\WinVNC.exe

--
End of file - 5038 bytes


--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Thursday, April 9, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Wednesday, April 08, 2009 04:23:26
Records in database: 2021814
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\
S:\
T:\
W:\

Scan statistics:
Files scanned: 69872
Threat name: 16
Infected objects: 35
Suspicious objects: 49
Duration of the scan: 03:22:38


File name / Threat name / Threats count
WinVNC.exe\WinVNC.exe/WinVNC.exe\WinVNC.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b 1
C:\Program Files\TightVNC\WinVNC.exe/C:\Program Files\TightVNC\WinVNC.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b 1
C:\Program Files\TightVNC\VNCHOOKS.DLL/C:\Program Files\TightVNC\VNCHOOKS.DLL Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b 1
C:\cst\CSTRemoteSupport.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.c 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\21377417.dll Infected: not-a-virus:Dialer.Win32.BT.c 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\58D62F40.tmp Infected: Trojan-Downloader.Win32.Diehard.br 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\789C5EDF.wmf Infected: Exploit.Win32.IMG-WMF.c 1
C:\Documents and Settings\TerryReeve\Desktop\CSTRemoteSupport(2).exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.c 1
C:\Documents and Settings\TerryReeve\Local Settings\Application Data\Microsoft\Outlook\archive1.pst Infected: Email-Worm.Win32.Warezov.fb 1
C:\Documents and Settings\TerryReeve\Local Settings\Application Data\Microsoft\Outlook\archive1.pst Infected: Trojan-Downloader.Win32.Diehard.bv 1
C:\Documents and Settings\TerryReeve\Local Settings\Application Data\Microsoft\Outlook\archive1.pst Infected: Trojan-Downloader.Win32.Diehard.cf 1
C:\Documents and Settings\TerryReeve\Local Settings\Application Data\Microsoft\Outlook\archive1.pst Infected: Trojan-Downloader.Win32.Banload.drs 2
C:\Documents and Settings\TerryReeve\Local Settings\Application Data\Microsoft\Outlook\archive1.pst Suspicious: Trojan-Spy.HTML.Fraud.gen 47
C:\Documents and Settings\TerryReeve\Local Settings\Application Data\Microsoft\Outlook\archive1.pst Infected: Trojan-Downloader.Win32.Small.fvk 1
C:\Documents and Settings\TerryReeve\Local Settings\Application Data\Microsoft\Outlook\archive1.pst Infected: Trojan-Downloader.Win32.Agent.dtq 1
C:\Documents and Settings\TerryReeve\Local Settings\Application Data\Microsoft\Outlook\archive1.pst Infected: Trojan-Dropper.Win32.Agent.bzp 1
C:\Documents and Settings\TerryReeve\Local Settings\Application Data\Microsoft\Outlook\Personal Folders.pst Infected: Email-Worm.Win32.Warezov.fb 1
C:\Documents and Settings\TerryReeve\Local Settings\Application Data\Microsoft\Outlook\Personal Folders.pst Infected: Trojan-Downloader.Win32.Diehard.bv 1
C:\Documents and Settings\TerryReeve\Local Settings\Application Data\Microsoft\Outlook\Personal Folders.pst Infected: Trojan-Downloader.Win32.Diehard.cf 1
C:\Program Files\Microsoft AntiSpyware\Quarantine\2FDFAB36-2B2D-4432-8646-1288EB\A07529ED-08D6-4B1A-905E-C12D66 Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b 1
C:\Program Files\Microsoft AntiSpyware\Quarantine\2FDFAB36-2B2D-4432-8646-1288EB\FEC9E1A0-5F30-446D-86CA-93BD41 Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b 1
C:\Program Files\TightVNC\VNCHooks.dll Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b 1
C:\Program Files\TightVNC\WinVNC.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b 1
S:\Email Backup\Joy\Personal Folders backup.pst Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.c 1
S:\Email Backup\Sam\Personal Folders backup (SamHoulihan v3).pst Infected: Trojan-Spy.HTML.Bankfraud.or 1
S:\Email Backup\Terry\Personal Folders backup.pst Infected: Email-Worm.Win32.Warezov.fb 1
S:\Email Backup\Terry\Personal Folders backup.pst Infected: Trojan-Downloader.Win32.Diehard.bv 1
S:\Email Backup\Terry\Personal Folders backup.pst Infected: Trojan-Downloader.Win32.Diehard.cf 1
S:\My Documents\joy\Email\Personal Folders.pst Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.c 1
S:\Outlook Contacts\Old PC\PMAIL\MAIL\3C648C.PM$ Suspicious: Exploit.HTML.Iframe.FileDownload 1
S:\Outlook Contacts\Old PC\PMAIL\MAIL\5B7F6911.PM$ Suspicious: Exploit.HTML.Iframe.FileDownload 1
S:\Outlook Contacts\Old PC\Program Files\Norton AntiVirus\Quarantine\66084CB9.dot Infected: Virus.MSWord.Spooky.e 1
T:\TightVNC\tightvnc-1.2.8-setup.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b 2
T:\TightVNC\tightvnc-1.2.8-setup.zip Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b 2
T:\TightVNC\winvnc.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b 1

The selected area was scanned.


REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"midimapper"="midimap.dll"
"msacm.imaadpcm"="imaadp32.acm"
"msacm.msadpcm"="msadp32.acm"
"msacm.msg711"="msg711.acm"
"msacm.msgsm610"="msgsm32.acm"
"msacm.trspch"="tssoft32.acm"
"vidc.cvid"="iccvid.dll"
"vidc.I420"="msh263.drv"
"vidc.iv31"="ir32_32.dll"
"vidc.iv32"="ir32_32.dll"
"vidc.iv41"="ir41_32.ax"
"vidc.iyuv"="iyuv_32.dll"
"vidc.mrle"="msrle32.dll"
"vidc.msvc"="msvidc32.dll"
"vidc.uyvy"="msyuv.dll"
"vidc.yuy2"="msyuv.dll"
"vidc.yvu9"="tsbyuv.dll"
"vidc.yvyu"="msyuv.dll"
"wavemapper"="msacm32.drv"
"msacm.msg723"="msg723.acm"
"vidc.M263"="msh263.drv"
"vidc.M261"="msh261.drv"
"msacm.msaudio1"="msaud32.acm"
"msacm.sl_anet"="sl_anet.acm"
"msacm.iac2"="C:\\WINDOWS\\system32\\iac25_32.ax"
"vidc.iv50"="ir50_32.dll"
"msacm.l3acm"="C:\\WINDOWS\\system32\\l3codeca.acm"
"wave"="wdmaud.drv"
"midi"="wdmaud.drv"
"mixer"="wdmaud.drv"
"aux"="wdmaud.drv"

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32\Terminal Server]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32\Terminal Server\RDP]
"wave"="rdpsnd.dll"
"mixer"="rdpsnd.dll"
"MaxBandwidth"=dword:000056b9
"wavemapper"="msacm32.drv"
"EnableMP3Codec"=dword:00000001
"midimapper"="midimap.dll"



GMER 1.0.15.14966 - http://www.gmer.net
Rootkit scan 2009-04-09 09:07:24
Windows 5.1.2600 Service Pack 3


---- System - GMER 1.0.15 ----

Code \SystemRoot\System32\DRIVERS\gmer.sys (GMER Driver http://www.gmer.net/GMER) ZwCreateProcess [0xEFFD26CC]
Code \SystemRoot\System32\DRIVERS\gmer.sys (GMER Driver http://www.gmer.net/GMER) ZwCreateProcessEx [0xEFFD2810]
Code \SystemRoot\System32\DRIVERS\gmer.sys (GMER Driver http://www.gmer.net/GMER) ZwCreateSection [0xEFFD23AA]
Code \SystemRoot\System32\DRIVERS\gmer.sys (GMER Driver http://www.gmer.net/GMER) ZwLoadDriver [0xEFFD2252]
Code \SystemRoot\System32\DRIVERS\gmer.sys (GMER Driver http://www.gmer.net/GMER) ZwSetSystemInformation [0xEFFD21C0]
Code \??\C:\DOCUME~1\TERRYR~1\LOCALS~1\Temp\catchme.sys pIofCallDriver
Code \SystemRoot\System32\DRIVERS\gmer.sys (GMER Driver http://www.gmer.net/GMER) NtCreateSection

---- Kernel code sections - GMER 1.0.15 ----

PAGE ntoskrnl.exe!NtCreateSection 805652B3 7 Bytes JMP EFFD23AE \SystemRoot\System32\DRIVERS\gmer.sys (GMER Driver http://www.gmer.net/GMER)
PAGE ntoskrnl.exe!ZwCreateProcessEx 8057FC6C 7 Bytes JMP EFFD2814 \SystemRoot\System32\DRIVERS\gmer.sys (GMER Driver http://www.gmer.net/GMER)
PAGE ntoskrnl.exe!ZwLoadDriver 805A3B01 7 Bytes JMP EFFD2256 \SystemRoot\System32\DRIVERS\gmer.sys (GMER Driver http://www.gmer.net/GMER)
PAGE ntoskrnl.exe!ZwSetSystemInformation 805A7BED 5 Bytes JMP EFFD21C4 \SystemRoot\System32\DRIVERS\gmer.sys (GMER Driver http://www.gmer.net/GMER)
PAGE ntoskrnl.exe!ZwCreateProcess 805B136A 5 Bytes JMP EFFD26D0 \SystemRoot\System32\DRIVERS\gmer.sys (GMER Driver http://www.gmer.net/GMER)
? C:\DOCUME~1\TERRYR~1\LOCALS~1\Temp\catchme.sys The system cannot find the file specified. !
? C:\WINDOWS\system32\Drivers\PROCEXP90.SYS The system cannot find the file specified. !

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----


That should be everything! Sorry again for the delay!!!!

#14 aommaster

aommaster

    I !<3 malware


  • Malware Response Team
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  • Local time:03:36 PM

Posted 15 April 2009 - 05:00 PM

Hello, carly78.
No apologies required for the delay :thumbup2:


Your Kaspersky logs indicate that you have a number of attachments to emails that are infected. The infected files are as follows:
C:\Documents and Settings\TerryReeve\Local Settings\Application Data\Microsoft\Outlook\archive1.pst
C:\Documents and Settings\TerryReeve\Local Settings\Application Data\Microsoft\Outlook\Personal Folders.pst
S:\Email Backup\Joy\Personal Folders backup.pst
S:\Email Backup\Sam\Personal Folders backup (SamHoulihan v3).pst
S:\Email Backup\Terry\Personal Folders backup.pst
S:\My Documents\joy\Email\Personal Folders.pst

Please note that the fix, we will be deleting these files. Now, I do not know of what these files contain, so I suggest you may want to consider backing up the text part of the email if it is of any importance.
IMPORTANT: Do NOT open and run any attachments of these emails as it can reinfect your computer




1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the codebox below into it:

KILLALL::

FILE::
C:\Documents and Settings\TerryReeve\Local Settings\Application Data\Microsoft\Outlook\archive1.pst
C:\Documents and Settings\TerryReeve\Local Settings\Application Data\Microsoft\Outlook\Personal Folders.pst
S:\Email Backup\Joy\Personal Folders backup.pst
S:\Email Backup\Sam\Personal Folders backup (SamHoulihan v3).pst
S:\Email Backup\Terry\Personal Folders backup.pst
S:\My Documents\joy\Email\Personal Folders.pst

Save this as CFScript.txt, in the same location as ComboFix.exe

Now, drag and drop CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

NEXT:

Please clear your Norton antivirus quarantine folder. This option can be found by opening the program (double click the icon in the system tray).

You should find a "Quarantine" section in your menu bar. If you open that, you can delete all files in the quarantine. Make sure you do not restore them by mistake!

NEXT:

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "Java Runtime Environment (JRE)" JRE 6 Update 13.
  • Click the Download button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u13-windows-i586-p.exe to install the newest version.
-- If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
-- If you choose to update via the Java applet in Control Panel, uncheck the option to install the Toolbar unless you want it.
-- The uninstaller incorporated in this release removes previous Updates 10 and above, but does not remove older versions, so they still need to be removed manually.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.

In your next reply, please include the following:
  • ComboFix.txt
  • Fresh HijackThis Log
  • Description of any remaining problems

My website: http://aommaster.com
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Please do not send me PM's requesting for help. The forums are there for a reason : )
If I am helping you and do not respond to your thread for 48 hours, please send me a PM


#15 carly78

carly78
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Posted 16 April 2009 - 02:07 AM

Thank you!

I will try these now and get back to you asap!




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