If the hard drive is on the end connector of the IDE cable...and the jumper is set to either Master or C/S...and the drive is not visible/detected in the BIOS...I'd have to guess that it's troubled.
On various hard drives, there are multiple sets of jumper settings. Make sure that you are using the set that allows full recognition of the entire drive capacity.
Although you say this drive is "new", does that mean that it's brand new and acquired from a retailer? Or does that mean that you bought it from someone else and it's "new" to your ownership?
You can run a manufacturer's diagnostic on the drive. If the drive is bad and you need to return it to a vendor, this procedure would probably be requested before any RMA could be issued.
Hard Drive Installation and Diagnostic Tools - http://www.bleepingcomputer.com/forums/t/28744/hard-drive-installation-and-diagnostic-tools/
If a long/extended test and a short one are offered as alternatives...run the long/extended test.
Edited by hamluis, 31 March 2009 - 08:09 AM.