Posted 31 March 2009 - 04:42 AM
Hi, I am trying to reformat my moms computer. I have done this before so I pretty much know what to do. When I go throught the process of reformatting and reloading windows, it never asks me for the product key. windows just starts up and runs real slow when trying to access certain pages on the internet. I am thinking, reformatting is not wiping the hard drive completely. Is that why it's not asking for the key? please help, it's driving me crazy.