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Virtumonde


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17 replies to this topic

#1 Hoffa

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Posted 31 March 2009 - 04:16 AM

It would appear I'm another victim of this monster, picking up virtumonde and the randomly lettered .exe s, hopefully I can be helped like the others, you guys seem so pro. Following suite of the topics I've read so far, here is my HijackThis log, DDS not working for my OS apparently.
Thanks in advance.
--------------------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:11:48 AM, on 3/31/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Lexmark 2500 Series\lxddmon.exe
C:\Program Files (x86)\Lexmark 2500 Series\lxddamon.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\CyberPower PowerPanel Personal Edition\pppeuser.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Logitech\GamePanel Software\LCD Manager\Applets\LCDMedia.exe
C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Users\Hoffa\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files (x86)\Uniblue\ProcessQuickLink 2\ProcessQuickLink2.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files (x86)\VMware\VMware Player\hqtray.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files (x86)\Razer\Lachesis\razerhid.exe
C:\Program Files (x86)\Winamp\winampa.exe
C:\Program Files (x86)\Razer\Lachesis\OSD.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Program Files (x86)\Razer\Lachesis\razertra.exe
C:\Program Files (x86)\Razer\Lachesis\razerofa.exe
C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
C:\Program Files (x86)\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Internet Explorer\ieuser.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: (no name) - {f392f7cb-5693-444c-8aba-cf8ea3c31885} - C:\Windows\SysWow64\mirozohi.dll (file missing)
O4 - HKLM\..\Run: [VMware hqtray] "C:\Program Files (x86)\VMware\VMware Player\hqtray.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Lachesis] "C:\Program Files (x86)\Razer\Lachesis\razerhid.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files (x86)\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [EVGAPrecision] "C:\Program Files (x86)\EVGA Precision\EVGAPrecisionWrapper.exe" /s
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [jefegiyede] Rundll32.exe "C:\Windows\system32\kohodolu.dll",s
O4 - HKLM\..\Run: [CPM7b3a20cb] Rundll32.exe "c:\windows\system32\movamefi.dll",a
O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [PowerPanel Personal Edition User Interaction] "C:\Program Files (x86)\CyberPower PowerPanel Personal Edition\pppeuser.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files (x86)\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\Hoffa\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Uniblue ProcessQuickLink 2] "C:\Program Files (x86)\Uniblue\ProcessQuickLink 2\ProcessQuickLink2.exe" /autostart
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKLM\..\Policies\Explorer\Run: [ati2sgav] "C:\Windows\system32\ati2sgav.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/...NPUplden-us.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O20 - AppInit_DLLs: nvtpm32 c:\windows\system32\teyunufa.dll C:\Windows\SysWow64\mirozohi.dll C:\Windows\system32\yilusidi.dll c:\windows\system32\movamefi.dll
O21 - SSODL: SSODL - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\SysWow64\movamefi.dll
O22 - SharedTaskScheduler: STS - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\SysWow64\movamefi.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: lxddCATSCustConnectService - Lexmark International, Inc. - C:\Windows\system32\spool\DRIVERS\x64\3\\lxddserv.exe
O23 - Service: lxdd_device - - C:\Windows\system32\lxddcoms.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NMIndexingService - Nero AG - C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: npkcmsvc - INCA Internet Co., Ltd. - C:\Nexon\MapleStory\npkcmsvc.exe
O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: O&O Defrag - Unknown owner - C:\Windows\system32\oodag.exe (file missing)
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: PowerPanel Personal Edition Service (ppped) - Unknown owner - C:\Program Files (x86)\CyberPower PowerPanel Personal Edition\ppped.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware Player\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\Windows\system32\vmnetdhcp.exe
O23 - Service: VMware Virtual Mount Manager Extended (vmount2) - VMware, Inc. - C:\Program Files (x86)\Common Files\VMware\VMware Virtual Image Editing\vmount2.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\Windows\system32\vmnat.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~2\COMMON~1\X10\Common\x10nets.exe

--
End of file - 11684 bytes

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#2 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


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  • Local time:12:16 PM

Posted 08 April 2009 - 03:10 PM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 Hoffa

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Posted 10 April 2009 - 01:56 AM

Since I first posted this topic I tried several more programs to try and clean away my problem, and after running MalwareBytes about 5 times it seems to have gone away. If you'd still be willing to take a look at the log and see if I have any bits and pieces still lingering I'd appreciate it greatly. Let me know and I'll get the log you requested. Thanks!

#4 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


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Posted 12 April 2009 - 07:04 PM

Please post a new HijackThis log so I can check it for you. Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#5 Hoffa

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Posted 12 April 2009 - 11:40 PM

Here is the HiJackthis log, and thank you again.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:39:16 PM, on 4/12/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Lexmark 2500 Series\lxddmon.exe
C:\Program Files (x86)\Lexmark 2500 Series\lxddamon.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\CyberPower PowerPanel Personal Edition\pppeuser.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Program Files\Logitech\GamePanel Software\LCD Manager\Applets\LCDMedia.exe
C:\Users\Hoffa\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files (x86)\Uniblue\ProcessQuickLink 2\ProcessQuickLink2.exe
C:\Program Files (x86)\VMware\VMware Player\hqtray.exe
C:\Program Files (x86)\Razer\Lachesis\razerhid.exe
C:\Program Files (x86)\Winamp\winampa.exe
C:\Program Files (x86)\Razer\Lachesis\OSD.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Program Files (x86)\Razer\Lachesis\razertra.exe
C:\Program Files (x86)\Razer\Lachesis\razerofa.exe
C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [VMware hqtray] "C:\Program Files (x86)\VMware\VMware Player\hqtray.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Lachesis] "C:\Program Files (x86)\Razer\Lachesis\razerhid.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files (x86)\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [EVGAPrecision] "C:\Program Files (x86)\EVGA Precision\EVGAPrecisionWrapper.exe" /s
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [PowerPanel Personal Edition User Interaction] "C:\Program Files (x86)\CyberPower PowerPanel Personal Edition\pppeuser.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files (x86)\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\Hoffa\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Uniblue ProcessQuickLink 2] "C:\Program Files (x86)\Uniblue\ProcessQuickLink 2\ProcessQuickLink2.exe" /autostart
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKLM\..\Policies\Explorer\Run: [ati2sgav] "C:\Windows\system32\ati2sgav.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O13 - Gopher Prefix:
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/...NPUplden-us.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O20 - AppInit_DLLs: nvtpm32 c:\windows\system32\teyunufa.dll C:\Windows\SysWow64\mirozohi.dll c:\windows\system32\movamefi.dll ,
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: lxddCATSCustConnectService - Lexmark International, Inc. - C:\Windows\system32\spool\DRIVERS\x64\3\\lxddserv.exe
O23 - Service: lxdd_device - - C:\Windows\system32\lxddcoms.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NMIndexingService - Nero AG - C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: npkcmsvc - INCA Internet Co., Ltd. - C:\Nexon\MapleStory\npkcmsvc.exe
O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: O&O Defrag - Unknown owner - C:\Windows\system32\oodag.exe (file missing)
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: PowerPanel Personal Edition Service (ppped) - Unknown owner - C:\Program Files (x86)\CyberPower PowerPanel Personal Edition\ppped.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware Player\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\Windows\system32\vmnetdhcp.exe
O23 - Service: VMware Virtual Mount Manager Extended (vmount2) - VMware, Inc. - C:\Program Files (x86)\Common Files\VMware\VMware Virtual Image Editing\vmount2.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\Windows\system32\vmnat.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~2\COMMON~1\X10\Common\x10nets.exe

--
End of file - 10033 bytes

#6 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


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Posted 18 April 2009 - 01:13 PM

Please see this link for information regarding PnkBstrA.exe and/or PnkBstrB.exe. and this thread in the Punkbuster Forums. If you have a version older than PB Client version 1.700, then the components could be causing a problem.

Are the new components optional?

Starting with PB Client version 1.700, the new components are required. Uninstalling and/or disabling the new components will cause PunkBuster to stop working correctly and will cause frequent kicking from PunkBuster enabled servers.
  • If you have a version older than PB Client version 1.700, then the files, PnkBstrA.exe and/or PnkBstrB.exe, could be causing a problem.
  • If you wish to uninstall the two files, then please download the this application.
  • Open the program above and click the Uninstall button. This will remove the PnkBstrA.exe and PnkBstrB.exe service.
  • Some may need to remove the registry entries.
  • Go to START > RUN. Type regedit.
  • Search in these parts:

    HKEY_LOCAL_MACHINE\SYSTEM\Controlset001\Services look for PnkBstrA PnkBstrB and PnkBstrK .. just right click on the folder listed on the left and delete.
    HKEY_LOCAL_MACHINE\SYSTEM\Controlset003\Services look for PnkBstrA PnkBstrB and PnkBstrK .. just right click on the folder listed on the left and delete.

  • PnkBstrK.sys is located in C:\windows\system32\drivers and it is safe to delete.

This is the issue with infections in relation to PunkBuster:

You have installed gaming tools. Some of these, like PunkBuster, use spyware techniques to engage in the anti-piracy battle. In the process, they take control of much of your computer and they actually meet the definition of spyware/malware. They are sometimes designed to prevent orderly removal or modification. It is not likely that your computer could be cleaned without breaking or removing some of these programs, and this would result in not being able to play the associated games or worse.

Since we are dedicated to causing No Harm, normally, we will not work on computers with this type of program installed. If you want to continue using your computer in this way, you should consider using imaging software like Norton Ghost or Acronis or Terabyte Image which can put your entire C: drive back into an earlier state whenever the infections or malfunctions get too severe. If you really want to clean your computer, I will help, but if you so choose, understand there is NO assurance you will be able to do games afterwards.

Additional Information Regarding PunkBuster Enabled Games
  • PunkBuster is not considered to be overtly malicious, but it is totally self-serving, even at the expense of user safety, and the risks and tactics that come with its use are not revealed in an open manner.
  • PunkBuster is tracking software which installs a server on the user's computer, establishes unique GUIDs, phones home, and sends screenshots.
  • Permission for PunkBuster to install and perform the tracking is assumed by them to be implicit in any associated gaming software installation. (Automatic installation during a request for something else.) This is characteristic of trojans.
  • PunkBuster appears to install itself secretly without warning on any computer that attempts to play certain online games.
  • There is no regular uninstaller. Why not? (There IS a special uninstaller-see link below.)
  • Some do not view the whole picture as healthy for anything but the game promoters.
  • PunkBuster requires elevated privileges to run on Vista.
  • The PunkBuster home site routinely suggests that users who have problems disable the antivirus applications and firewalls and change settings on their routers.
  • PunkBuster installs a kernel driver. Once you let that happen, the software could do anything it wants.
  • If this software were an application for any other purpose, it would be called unstable and unacceptable (maybe an alpha release?).
  • From a random infection victim, you certainly will never know how many system instabilities have been introduced by the victim's attempts to run PunkBuster games.
  • It is quite clear that some of our tools are not likely to run while PunkBuster is present on the computer. It conflicts with kernel level debuggers and says so.
  • The attitude that the computer should be modified in whatever manner necessary to get PunkBuster to run is not consistent with our site's "Do No Harm" policy.
  • The lack of transparency about how the services and kernel driver work may be necessary for PunkBuster, but it also creates potential difficulty for infections removal.
Some posts from the EvenBalance/PunkBuster home site:

My computer locks up or "chugs" sometimes while I'm playing PunkBuster Enabled, what can cause this?
PunkBuster "pushes" hardware and the Windows Operating System more than most software and uses functions in the Windows API (low level functions) that are not used by most other programs. As such, there are a few cases where using PB can actually expose flaky hardware or other situations that do not causes problems for other software. Here are a few things that have helped other users make these problems get better or go away completely:

  • Make sure you are using the latest version of BunkBuster (the latest version is always on our Download page) - also this link may help manually update your PunkBuster to the latest version when necessary. From the game's main screen, press the tilde key (the ~ key) to bring down the console and enter the following line, /pb_system1.
  • Never close other programs from your Windows Task Manager before playing the game; either leave them running or close them through the proper interface - killing a process does not always work completely even if it stops showing in the Task Manager. Renegade threads seem to conflict with PunkBuster more than other programs that may be running in memory. There is a free utility that some players use called EndItAll2 to close all extra programs before they play to avoid software conflicts, crashes, and lockups.
  • Check the Add Or Remove Programs list in your Control Panel and uninstall any programs that you do not use or that you do not know what they are.
  • One program that seems to conflict with PunkBuster more than others is Norton Antivirus. If you have it installed, try uninstalling it to see if the lockups go away. Some players have reported that when this is the culprit, they can reinstall Norton Antivirus and the lockups do not come back.
  • Other background programs that seem to conflict with PunkBuster for some users are Sound Blaster Live software and helper programs that come with video cards, especially ATI keyboard shortcut programs.
  • Some players discovered that they had a computer virus and that the lockups vanished after it was fully removed.
  • Experiment with the pb_sleep setting, try setting it to 20, 250, or 500 to see if that affects your game performance. A few players have reported that all the problems go away when they "tweak" this setting.
  • In extreme cases, a few users have reported that replacing their RAM (memory) or video/sound cards fixed the problem.

How do I uninstall PunkBuster?
If you do not wish to use PunkBuster any longer, you may remove the entire "pb" folder inside your game folder. By removing this folder, the PunkBuster software will no longer be available. PunkBuster does not save information to other locations on your hard drive nor does it change your system registry. *NOTICE* Starting with PunkBuster client version 1.3000, our new Service components are kept in the Windows folder on the hard drive and they do store information in the registry. We offer a separate program called PBSVC with an uninstall option for our service components. It may be downloaded from here.

My game crashes with an error in pbcl.dll or a General Protection Fault. Why?
This issue can be from a program that conflicts with PunkBuster. There are a few known programs that cause this: [list]

  • Get Right
  • DU Super Controller
  • Macro Toolsworks
  • Girder 3.2
  • PRTG Traffic Grapher
  • CyberCorder: cybrcrdr.exe
  • Paessler Router Traffic Grapher: prtg4.exe
  • 3dnasys.exe
  • mIRCStats
  • Closing those programs or any like them that contain user or kernel level debuggers should stop the problem.

    Privacy Policy of Even Balance, Inc.
    Due to the unique nature of how PunkBuster software operates, we have developed this Statement to describe our Policy regarding the Privacy of the users of our software. The PunkBuster system is designed specifically to allow users to optionally hold themselves accountable by allowing our software to run in the background on their computer systems while they compete in various forms of multi-player events. Our software is designed to operate in typical client / server fashion using the common Tcp/lp (Internet)protocol. Our software inspects the displayed screen, processes, and files associated with each computer system on which it is running for the purpose of authenticating those systems for play in a "cheat free" environment. The primary purpose of the scanning procedures is to inspect for the purpose of authenticating honest users who wish to compete fairly together. Our inspection procedures consists of three types: 1) validating that only non-hacked original software is being used during multi-player competition. 2) examining files that match the profile (or signature) of known cheating programs, and 3) sending screen captures during game-play. Our software does not, nor will it ever, without the explicit consent of users, make changes to any non-PunkBuster files on users' systems (such consent would be received through a confirmation action within the PunkBuster software and not as part of our Software Terms.) Furthermore, our software will not perform "hard disk scans" looking through large portions of users' directories and/or file systems. Private data is not transmitted by PunkBuster from a user's system to a PunkBuster server - all transmissions from users' systems will be encrypted using randomized keys that are meaningful within the context of providing a mutually agreeable "cheat free" online environment. Screenshots of game-play are not considered private data by PunkBuster. The PunkBuster anti-cheat system will not attempt to permanently retain information about users' systems other than standard logging of connection and authentication / inspection activities. We encourage any and all auditing or monitoring of the activity of our system for the purpose of verifying that our software performs according to this Policy Statement. We will cooperate fully with any party who believes that they have found any case where our system is being or could be used to breach the privacy of the users of our software.

    The primary purpose... What could be a secondary purpose?
    The fact that information sent back to servers is encrypted has nothing to do with Private data being sent.

    Please uninstall PunkBuster and post a new HijackThis log.
    You don't stop laughing when you get old; you get old when you stop laughing.
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    No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

    #7 Hoffa

    Hoffa
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    Posted 18 April 2009 - 10:36 PM

    Ran the program and deleted the keys/files listed.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:35:43 PM, on 4/18/2009
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v7.00 (7.00.6001.18000)
    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\Lexmark 2500 Series\lxddmon.exe
    C:\Program Files (x86)\Lexmark 2500 Series\lxddamon.exe
    C:\Program Files (x86)\Steam\Steam.exe
    C:\Program Files (x86)\CyberPower PowerPanel Personal Edition\pppeuser.exe
    C:\Program Files\Logitech\GamePanel Software\LCD Manager\Applets\LCDMedia.exe
    C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe
    C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexStoreSvr.exe
    C:\Users\Hoffa\AppData\Local\Google\Update\GoogleUpdate.exe
    C:\Program Files (x86)\Uniblue\ProcessQuickLink 2\ProcessQuickLink2.exe
    C:\Program Files (x86)\VMware\VMware Player\hqtray.exe
    C:\Program Files (x86)\Razer\Lachesis\razerhid.exe
    C:\Program Files (x86)\Winamp\winampa.exe
    C:\Program Files (x86)\Razer\Lachesis\OSD.exe
    C:\Program Files (x86)\Java\jre6\bin\jusched.exe
    C:\Program Files (x86)\Razer\Lachesis\razertra.exe
    C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
    C:\Program Files (x86)\Razer\Lachesis\razerofa.exe
    C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O4 - HKLM\..\Run: [VMware hqtray] "C:\Program Files (x86)\VMware\VMware Player\hqtray.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Lachesis] "C:\Program Files (x86)\Razer\Lachesis\razerhid.exe"
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"
    O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files (x86)\Lexmark Fax Solutions\fm3032.exe" /s
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [EVGAPrecision] "C:\Program Files (x86)\EVGA Precision\EVGAPrecisionWrapper.exe" /s
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
    O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [PowerPanel Personal Edition User Interaction] "C:\Program Files (x86)\CyberPower PowerPanel Personal Edition\pppeuser.exe"
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files (x86)\Windows Live\Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
    O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
    O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
    O4 - HKCU\..\Run: [Google Update] "C:\Users\Hoffa\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [Uniblue ProcessQuickLink 2] "C:\Program Files (x86)\Uniblue\ProcessQuickLink 2\ProcessQuickLink2.exe" /autostart
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKLM\..\Policies\Explorer\Run: [ati2sgav] "C:\Windows\system32\ati2sgav.exe"
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O13 - Gopher Prefix:
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/...NPUplden-us.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
    O20 - AppInit_DLLs: nvtpm32 c:\windows\system32\teyunufa.dll C:\Windows\SysWow64\mirozohi.dll c:\windows\system32\movamefi.dll ,
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
    O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
    O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
    O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: lxddCATSCustConnectService - Lexmark International, Inc. - C:\Windows\system32\spool\DRIVERS\x64\3\\lxddserv.exe
    O23 - Service: lxdd_device - - C:\Windows\system32\lxddcoms.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexingService.exe
    O23 - Service: npkcmsvc - INCA Internet Co., Ltd. - C:\Nexon\MapleStory\npkcmsvc.exe
    O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
    O23 - Service: O&O Defrag - Unknown owner - C:\Windows\system32\oodag.exe (file missing)
    O23 - Service: PowerPanel Personal Edition Service (ppped) - Unknown owner - C:\Program Files (x86)\CyberPower PowerPanel Personal Edition\ppped.exe
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware Player\vmware-authd.exe
    O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\Windows\system32\vmnetdhcp.exe
    O23 - Service: VMware Virtual Mount Manager Extended (vmount2) - VMware, Inc. - C:\Program Files (x86)\Common Files\VMware\VMware Virtual Image Editing\vmount2.exe
    O23 - Service: VMware NAT Service - VMware, Inc. - C:\Windows\system32\vmnat.exe
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
    O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~2\COMMON~1\X10\Common\x10nets.exe

    --
    End of file - 9957 bytes

    #8 suebaby41

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    Posted 20 April 2009 - 12:04 PM

    Note:
    • If you are running Kaspersky antivirus, it may give you warnings about combofix.exe and catchme.exe being infected as Heur.Invader. These are false positives. Tell Kaspersky to Skip or Ignore these and let ComboFix run. McAfee may also interfere with ComboFix.
    • If you are using Online Armor's Firewall, you will have to uninstall it in order for ComboFix to work properly.
    Please download ComboFix.
    Alternate Link 1
    Alternate Link 2

    * IMPORTANT !!! Save ComboFix.exe to your Desktop.
    • Double click on ComboFix and follow the prompts.
    • As part of its process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it is strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
    • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
    • **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue its malware removal procedures.
    • After the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

      The Recovery Console was successfully installed. Click 'Yes' to continue scanning for malware.
      Click 'No' to exit.

    • Click Yes, to continue scanning for malware.
    • When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.
    • Notes:
    • Do not mouse-click Combofix's window while it is running. That may cause it to stall.
    • ComboFix may reset a number of Internet Explorer's settings, including making IE the default browser.
    • ComboFix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal and increase security. If this is an issue or makes it difficult for you -- please tell me.
    • ComboFix disconnects your machine from the Internet. The connection is automatically restored before ComboFix completes its run. If ComboFix runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
    Please post:
    • C:\ComboFix.txt (the log from ComboFix)
    • a new HijackThis log

    You don't stop laughing when you get old; you get old when you stop laughing.
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    #9 suebaby41

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    Posted 21 April 2009 - 07:08 AM

    I was diagnosed Friday with Trigger thumb which is a condition in which my thumb catches in a bent position. My thumb straightens with a snap — like a trigger being pulled and released. It can cause my finger to become locked in a bent position. It is very painful. I am wearing a brace on my left hand.

    I can still type and plan to continue working your log. Please be patient as it does slow me down.
    You don't stop laughing when you get old; you get old when you stop laughing.
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    #10 Hoffa

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    Posted 21 April 2009 - 09:32 PM

    Sorry to hear about your finger! Hope it heals quick.

    ComboFix says "Error - Win32 only: Incompatible OS. ComboFix only works for Windows 2000 and XP" I'm running Vista Home Premium x64. I did shut off firewalls, etc before I ran it.

    #11 suebaby41

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    Posted 22 April 2009 - 07:50 AM

    ComboFix does work on Vista. Please follow the instructions below carefully. I have added some instructions.

    Step 1

    Please download ComboFix.
    Alternate Link 1
    Alternate Link 2

    * IMPORTANT !!! Save ComboFix.exe to your Desktop. Do NOT run it yet!

    Step 2

    We need to disconnect your computer from the Internet. By doing this, it prevents any further Internet activity until the removal of malware is complete. You need to make it impossible for viruses, trojan horses, worms and spyware to call for backup once you start to dismantle them. They will continue to infect your computer with new variants while you are connected to the Internet. We also need to prevent hackers from controlling your system and they will try to prevent you from removing the pests they installed on your computer.

    According to how your computer connects to the Internet, please disconnect your computer from the Internet. Possible means of disconnecting your computer from the Internet include:
    • Physically remove the cable for your broadband Internet service “Always On” Connection from your computer.
    • Turn your modem off.
    • Disconnect your modem cable from your computer.
    • Turn the device off for Hand-held wireless connections.
    • Some laptops have a switch that will disconnect the laptop from the Internet.
    Step 3

    Prior to running ComboFix, we need to close or uninstall some programs.
    • Close or disable all running Antivirus, Antispyware, and Firewall programs as they may interfere with the proper running of ComboFix
    • If you are running Kaspersky antivirus, it may give you warnings about combofix.exe and catchme.exe being infected as Heur.Invader. These are false positives. Tell Kaspersky to Skip or Ignore these and let ComboFix run. McAfee may also interfere with ComboFix.
    • If you are using Online Armor's Firewall, you will have to uninstall it in order for ComboFix to work properly.
    • Close all open Windows including this one.
    Step 4
    • Double click on ComboFix and follow the prompts.
    • As part of its process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it is strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
    • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
    • **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue its malware removal procedures.
    • After the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

      The Recovery Console was successfully installed. Click 'Yes' to continue scanning for malware.
      Click 'No' to exit.

    • Click Yes, to continue scanning for malware.
    • When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.
    • Notes:
    • Do not mouse-click Combofix's window while it is running. That may cause it to stall.
    • ComboFix may reset a number of Internet Explorer's settings, including making IE the default browser.
    • ComboFix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal and increase security. If this is an issue or makes it difficult for you -- please tell me.
    • ComboFix disconnects your machine from the Internet. The connection is automatically restored before ComboFix completes its run. If ComboFix runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
    If you have any problems, see How to use ComboFix.

    Step 5

    Please post:
    • C:\ComboFix.txt (the log from ComboFix)
    • a new HijackThis log

    You don't stop laughing when you get old; you get old when you stop laughing.
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    #12 Hoffa

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    Posted 23 April 2009 - 10:38 PM

    I followed your steps exactly, disabled then exited anti-virus/firewall, closed out of every window, shut off my modem/router. ComboFix gave me the "incompatible OS" error again. I also tried running it in safe mode and again the same error.

    #13 suebaby41

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    Posted 24 April 2009 - 05:28 PM

    Not sure what the problem is with ComboFix and your computer. Let's try this tool.
    • Please download
      VundoFix by Atribune to your desktop.
    • Double-click VundoFix.exe to run it. If using Windows Vista, be sure to Run As Administrator.
      You want to run the fix until you see all Vundo files say: "Has been deleted".
    • Click the Scan for Vundo button.
    • When VundoFix opens, click the Scan for Vundo button.
    • After scanning is completed, click the Fix Vundo button.
    • You will receive a prompt asking if you want to remove the files, click YES.
    • After you click Yes, your desktop will go blank as it starts removing Vundo.
    • When completed, it will prompt that it will shutdown your computer, click OK.
    • Turn your computer back on.
    • Please post the contents of C:\vundofix.txt and a new HijackThis log.
    Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot. Follow the above instructions starting from Click the "Scan for Vundo button. when VundoFix appears at reboot.
    You don't stop laughing when you get old; you get old when you stop laughing.
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    #14 Hoffa

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    Posted 25 April 2009 - 02:21 AM

    VundoFix found nothing. I plan to reformat in a few weeks once I get an external HDD, so I guess it really isn't that huge of a deal since combofix doesn't want to work =\ Thanks for your time though.

    #15 suebaby41

    suebaby41

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    Posted 26 April 2009 - 02:38 PM

    I would like for you to continue to clean this computer. If you find the nvtpm32.dll on your computer, I have found several logs that had the nvtpm32.dll and the Virut infection which may mean a connection.

    Virut is a polymorphic file infector with some additional features. It spreads all around the drive and infects even files infected by another virus previously. The only symptoms are a strange HDD activity while infecting, and also unwanted TCP traffic. Virut tries to connect you into an IRC network under the user name "Virtu" and zombify you. Unfortunately, the cleaning of this virus is very difficult or almost impossible.

    Newer versions of this virus are released frequently, so it's highly recommended to keep the virus database up to date. Alternative names for this virus are Virtob, Cheburgen and Vetor. Virut works with NT based Windows as well as with 9x.


    If indeed, this is the Virut infection, there are certain precautions to take regarding backing up your file to transfer to another computer.

    This is the entry I am concerned about:
    O20 - AppInit_DLLs: nvtpm32 c:\windows\system32\teyunufa.dll C:\Windows\SysWow64\mirozohi.dll c:\windows\system32\movamefi.dll ,

    Step 1

    Boot into Safe Mode safely (without networking support !)
    • If your computer is running, shut down Windows, then turn the power off.
    • Wait 30 seconds, then turn the computer on, and begin tapping the F8 key (if this doesn't work try the F5 key).
    • The Windows Advanced Options Menu appears.
    • Select Safe Mode using the up/down arrow keys.
    • Click Enter.
    • Log on with an account with administrator privileges, usually your own account (NOT the account named Administrator).
    If you cannot boot into safe mode using this method, it is important that you let me know.

    Do not attempt to boot into Safe Mode using MSCONFIG

    If you do so, you may be unable to boot your computer or your computer may enter a "Safe Mode Boot Loop".


    An infected computer is not stable. By using the /SAFEBOOT option in MSCONFIG, you are altering your Boot.ini file to make it boot ONLY in Safe Mode. If your computer fails to boot into Safe Mode, as it may well do, then you will be left in a position where your computer will not boot at all or your computer will enter a Safe Mode Boot Loop.

    Because your Safe Mode Registry Entries have been damaged by your computer infection, your computer cannot boot into Safe Mode or is in a Safe Mode Boot Loop. You cannot boot to Normal Mode (because of the alterations you made to your Boot.ini file), so now you are left with a computer that will not boot into Safe Mode or Normal Mode or will be in a Safe Mode Boot Loop. This is not a situation you want to be in.

    Do not use the BOOTSAFE option in Super Anti-Spyware or use BOOTSAFE by SUPERAdBlocker. Both of these do the same thing as MSCONFIG.

    If F8/F5 doesn't work, TELL ME!

    There are tools we can use to repair your faulty Safe Mode condition, but these can only be used so long as you are able to boot your computer.

    Step 2

    Use Windows Explorer, (My Computer (Windows key+e).
    File/folder location is indicated by C (or the name of the drive you are using) C:\name of the folder\name of file. Search for the following files/folders and DELETE the following Files/Folders indicated in Red. (Do not worry if they are not there):

    c:\windows\system32\ nvtpm32
    c:\windows\system32\ teyunufa.dll
    C:\Windows\SysWow64\ mirozohi.dll
    c:\windows\system32\ movamefi.dll

    Step 3

    Reboot to Normal Mode and post a new HijackThis log.
    You don't stop laughing when you get old; you get old when you stop laughing.
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