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Sound Card/ Motherboard BAD?!!!!!!!!!!!!!!!!!


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#1 bers808

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Posted 30 March 2009 - 10:01 PM

Hi! I have a Dell Inspiron E1505 Laptop running Windows Vista Home Basic. First my built in speakers stopped working, so I had to use head phones. A month later, the head phones wont work either. I did everything imaginable to resolve this, including a reinstall of Windows. Im still getting no sound. Device Manager says," This device is operating properly." Im thinking it must be my sound card. How can I test my sound card to see if it is dead? Is a laptop sound card replaceable? Thanks!

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#2 fairjoeblue

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Posted 31 March 2009 - 12:43 AM

Go here,

http://support.dell.com/support/downloads/...n&TabIndex=

Download & install the audio drivers.

If you still don't get any sound check the volume settings to make sure the sound isn't muted.

Also go to the Control Panel>Sounds & make sure your speaker setup is set to Laptop Stero speakers.
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#3 bers808

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Posted 31 March 2009 - 01:20 AM

Thanks for the reply. I did all of that maybe a dozen times each. Drivers were installed in the correct order as recomended by Dell. None of the volume settings are muted. Windows Audio Endpoint and Windows Audio Service is running. I believe I did all that I can do, which brings me to the conclusion that the problem lies with my sound card. I may be wrong though. Any suggestions?

#4 fairjoeblue

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Posted 31 March 2009 - 01:40 AM

My only suggestion is if it is still under warranty return it for service.
Laptops have onboard sound & the only possibilty of a add-on sound drvice would be a USB sound device.
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#5 bers808

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Posted 31 March 2009 - 02:22 AM

Its not under warranty. So "onboard" means built in ?

#6 the_patriot11

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Posted 31 March 2009 - 01:27 PM

correct.

picard5.jpg

 

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Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

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#7 bers808

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Posted 01 April 2009 - 11:40 AM

If the problem is my onboard sound, would I be getting an error message of some kind?

#8 fairjoeblue

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Posted 01 April 2009 - 12:13 PM

not neccessarily.
The onboard [built in] sound could appear to be working right & still not be working.
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#9 hamluis

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Posted 01 April 2009 - 12:23 PM

Have you tried the XP sound troubleshooter?

How about the DXDiag tool? Start/Run...type dxdiag.exe and hit Enter. Sound tab.

Louis

#10 bers808

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Posted 01 April 2009 - 02:30 PM

Thanks Louis. I just did that and it says its running properly. Maybe it isnt my onboard sound. Any suggestions?

#11 fairjoeblue

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Posted 01 April 2009 - 02:38 PM

If the sound shows as working but isn't making any sound take it to a shop & see what the shop says.
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#12 hamluis

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Posted 01 April 2009 - 03:14 PM

Well...if you heard the tones...the sound should be/is working. I ran it through my speakers..no guesswork involved.

You might look at either your connections or output devices.

Louis

#13 bers808

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Posted 04 April 2009 - 02:08 AM

Im getting the system beep. Does that mean my onboard sound is working? Or is that seperate




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