Posted 30 March 2009 - 02:04 PM
For the past few months, I've had problems with some of my "security" shortcuts. It started when I tried to open AVG and run a scan. When I click on the icon, I get a pop up stating the "program.exe" associated with the icon has changed or moved and do I want to delete the icon. I noticed that I had an AVG update come in prior to this problem so I figured it was an AVG problem and I have been working with their customer support people to try and fix it. I've also noticed that other "security" programs have the same problem. When I click on "malwarebytes" and "whatsrunning", I get the same box. I just downloaded superantispyware and tried to run it, but had the same problem with the desktop icon. I have Spyware Terminator, and its working fine. I haven't found any other programs that are having the same issues.
The tech I've been working with at AVG has had me run uninstall and other programs trying to find the issue but we've gotten nowhere. I can't open AVG to run a scan, (I get the error box noted above), but when I go to my Security Center, it shows that "AVG reports up to date and active". I haven't been able to reinstall AVG because of an error with a program in Firefox called Chrome. I just need some advice on how to fix the problem with the missing or moved programs so my shortcuts will work. I don't believe its a virus, I've used Spy Terminator numerous times and its not finding any problems.