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explorer.exe high cpu usage 99%


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2 replies to this topic

#1 Kingston888

Kingston888

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Posted 30 March 2009 - 04:49 AM

Hi Team

Ive run into a little problem. Lat few weeks I have started getting explorer.exe to reach 99% usuage slowing me right down.
I also noticed in the task manager rundll.exe is running twice??
Its frustrating, any help would be great
Cheers
This is what I have done so far'

run trend micro(paid version) nothing detected
run ad-aware(free version) nothing detected
Eusing registry cleaner( free version)
System defrag
System restore.

Here is my hijack log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:44:25 PM, on 30/03/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\ahead\InCD\InCD.exe
C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
C:\Program Files\Logitech\ImageStudio\LogiTray.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\MediaSource5\MtdAcqu.exe
C:\Program Files\Creative\MediaSource5\Go\CTCMSGoU.exe
C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\Darren\Desktop\HiJackThis(2).exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://search.orbitdownloader.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://au.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://au.rd.yahoo.com/customize/ie/defaul...au.search.yahoo.

com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://au.rd.yahoo.com/customize/ie/defaul...au.search.yahoo.

com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://au.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo!7 Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -

C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} -

C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: EmailBHO - {647FD14A-C4F1-46F4-8FC3-0B40F54226F7} - C:\Program

Files\jZip\WebmailPlugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper -

{DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program

Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} -

C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} -

C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} -

C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} -

C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Yahoo!7 Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -

C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE

C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [CTXFIREG] CTxfiReg.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility]

C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software

Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround

Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet

Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program

Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common

Files\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program

Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program

Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MtdAcqu] "C:\Program

Files\Creative\MediaSource5\MtdAcqu.exe" /s
O4 - HKCU\..\Run: [EPSON Stylus CX5500 Series]

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICAP.EXE /FU

"C:\WINDOWS\TEMP\E_SAD.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [Creative MediaSource Go] "C:\Program

Files\Creative\MediaSource5\Go\CTCMSGoU.exe" /SCB
O4 - HKCU\..\Run: [OE] C:\Program Files\Trend Micro\Internet

Security\TMAS_OE\TMAS_OEMon.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop

Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKUS\S-1-5-19\..\Run: [OE] C:\Program Files\Trend Micro\Internet

Security\TMAS_OE\TMAS_OEMon.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [OE] C:\Program Files\Trend Micro\Internet

Security\TMAS_OE\TMAS_OEMon.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [OE] C:\Program Files\Trend Micro\Internet

Security\TMAS_OE\TMAS_OEMon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [OE] C:\Program Files\Trend Micro\Internet

Security\TMAS_OE\TMAS_OEMon.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program

Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program

Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop

Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} -

C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote -

{2670000A-7350-4f3c-8081-5663EE0C6C49} -

C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} -

C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -

{e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network

Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software

AutoUpdate) - http://www.creative.com/softwareupdate/su/...031/CTSUEng.cab
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software

AutoUpdate) - http://www.creative.com/softwareupdate/su/...101/CTSUEng.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://update.microsoft.com/microsoftupdat...6/client/muweb_

site.cab?1229851535453
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software

AutoUpdate Support Package) -

http://www.creative.com/softwareupdate/su2...15035/CTPID.cab
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd -

C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun

Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program

Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation -

C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro

Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer)

- Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. -

C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (TmProxy) - Trend Micro Inc. -

C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

--
End of file - 9348 bytes

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#2 KoanYorel

KoanYorel

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Posted 07 April 2009 - 03:39 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 12 April 2009 - 01:33 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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