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Pop-ups and perhaps more problems.


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#1 s1owcomputer

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Posted 30 March 2009 - 12:20 AM

Well the problem started just yesterday. My computer mentioned that some type of program had stopped working, and repeatedly brought it up. I had to manually restart the computer and reboot it. When I went on IE a few random pop-ups came up. Every now and then they are antivirus (RegistryDefender ads are usually the common ones), new computers, or even adult website (SexSearch) ads. I'm not entirely sure how my computer got infected by this, I tried removing some suspicious looking ones with HijackThis and using ( http://www.hijackthis.de/index.php?langselect=english ) to determine which to remove, but no success. I'm still getting random pop-ups. I also found two (i believe trojans) that were in quarantine on my Syamantec Antivirus and immediately deleted them. (Sorry, I don't remember what they were called exaclty) :thumbsup:

I have an HP desktop, and Windows Vista. So, if you need any logs, please let me know. I just read the warning that I should not run Combofix unless prompted to do so. I will wait patiently for your response, thank you again for reading.

Edited by s1owcomputer, 30 March 2009 - 01:06 AM.


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#2 quietman7

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Posted 30 March 2009 - 11:14 AM

HijackThis is an advanced enumerator (similar in some respects to a registry editor) that is used to display certain of the Windows registry where the majority of malware reside. HijackThis will scan these areas of your system and then create a log to help diagnose the presence of undetected malware in known hiding places. Using HijackThis requires advanced knowledge about the Windows Operating System. Most of the log entries are required to run a computer and removing essential ones can potentially cause serious damage such as loss of Internet connectivity or problems with your operating system which could preventing it from starting. HijackThis relies on trained experts to interpret the log entries and determine what needs to be fixed.

Online HijackThis analyzers work in a similar manner but rely on the user's ability to interpret the results and determine what needs to be fixed. However, they often provide misleading and/or questionable results. In my experience, they DO NOT always identify all the malware or all the files properly. They sometimes list legitimate files as bad and bad files as legitimate. They sometimes show entries with no file (file missing) as bad when that is not always the case. Although these sites are open to the public, the user needs to know what they are doing and how to research the displayed log entries before using the original HijackThis application to fix anything.

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Please download and scan with Dr.Web CureIt.
Follow the instructions here for performing a scan in "safe mode".
If you cannot boot into safe mode, then perform your scan in normal mode. Be aware, this scan could take a long time to complete.
-- Post the log in your next reply.

Please download Malwarebytes Anti-Malware (v1.35) and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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#3 s1owcomputer

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Posted 31 March 2009 - 04:20 PM

Well, on the same day I started this topic, I had performed a full scan on my computer and it found 3 threats. I immediately removed them and my pop-up problems were gone! :thumbsup:

But I'm still going to follow your instructions just incase a few are still hidden or so. I'll submit both Malawarebytes' Anti-Malware logs just in case. Starting with the first one (full scan) and the one I did today (quick scan, like you asked me to).

Malwarebytes' Anti-Malware 1.31
Database version: 1456
Windows 6.0.6001 Service Pack 1

3/30/2009 6:07:07 AM
mbam-log-2009-03-30 (06-07-07).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 288591
Time elapsed: 3 hour(s), 5 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\dslcnnct (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cpmbf4dd15f (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\yabonafedi (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\bc7ee2c3 (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\ProgramData\kadidika\kadidika.dll (Trojan.Agent) -> Delete on reboot.
C:\ProgramData\jokoneba\jokoneba.dll (Trojan.Agent) -> Delete on reboot.
C:\ProgramData\torelire\torelire.dll (Trojan.Agent) -> Delete on reboot.


----
Malwarebytes' Anti-Malware 1.31
Database version: 1456
Windows 6.0.6001 Service Pack 1

3/31/2009 4:49:22 PM
mbam-log-2009-03-31 (16-49-22).txt

Scan type: Quick Scan
Objects scanned: 53223
Time elapsed: 4 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

----

Now before I start with Dr. Web Cure (First time I'm gonna be using this, so I want you to clarify some things), I want to see if it will work on Normal Mode. Will it cause any damages or will it not work if I run it on Normal Mode? Because you mentioned that I could use Normal Mode, although I am not sure if that is like a last resort and is reccommended to use Safe Mode. Sorry if I'm asking too many questions, just want to make sure. Thanks again for your help.

#4 quietman7

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Posted 31 March 2009 - 04:46 PM

DrWeb can be run in safe or normal mode.

Why use safe mode? The Windows operating system protects files when they are being accessed by an application or a program. Malware writers create programs that can insert itself and hide in these protected areas when the files are being used. Using "Safe Mode" reduces the number of modules requesting files to only the essentials to make your computer functional. This in turn reduces the number of hiding places for malware, making it easier to find and delete the offending files when performing scans with anti-virus and anti-malware tools. In most cases, performing your scans in "Safe Mode" speeds up the scanning process. An exception are tools that detect rootkits which use special drivers designed to work in normal mode.

Your MBAM log indicates you are using an older version of MBAM with an outdated database. Please download and install the most current version (1.35) from here.
You may have to reboot after updating in order to overwrite any "in use" protection module files.

Update the database through the program's interface (preferable method) or manually download the definition updates and just double-click on mbam-rules.exe to install.Mbam-rules.exe is not updated daily. Another way to get the most current database definitions is to install MBAM on a clean computer, launch the program, update through MBAM's interface, copy the definitions (rules.ref) to a USB stick or CD and transfer that file to the infected machine. Copy rules.ref to the location indicated for your operating system.
  • XP: C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware
  • Vista: C:\Documents and Settings\Users\All Users\Malwarebytes\Malwarebytes' Anti-Malware
If you cannot see the folder, you may have to Reconfigure Windows to show it. Then perform a new Quick Scan in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.
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#5 s1owcomputer

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Posted 31 March 2009 - 08:15 PM

Ok, here's an updated (quick scan) for Malawarebytes. I'll post the Dr. Web Cure log in a bit. By the way, I keep on hearing about the Conficker.C Worm that will attack on April 1st. I'm really worried that something may happen to my computer. Could you please help me verify what exactly I need or what are the symptoms of having it on my computer?

Malwarebytes' Anti-Malware 1.35
Database version: 1927
Windows 6.0.6001 Service Pack 1

3/31/2009 8:44:00 PM
mbam-log-2009-03-31 (20-44-00).txt

Scan type: Quick Scan
Objects scanned: 71059
Time elapsed: 6 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 13
Files Infected: 32

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Miracle (Rogue.PerfectOptimizer) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Perfect Optimizer (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Application (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Registry (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Registry\FirstBackup (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Registry\FullBackup (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Service (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Data (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Data\Service (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Temp (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Update (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.

Files Infected:
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Perfect Optimizer\Perfect Optimizer.lnk (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Perfect Optimizer\Uninstall.lnk (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Perfect Optimizer\Website.lnk (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Registry\FirstBackup\20081122024231.Reg (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Service\backup_service.bat (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Backup\Service\Default.bat (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Data\Service\campus_model.bat (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Data\Service\default_model.bat (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Data\Service\home_model.bat (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Data\Service\interner_model.bat (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Data\Service\notebook_model.bat (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Data\Service\office_model.bat (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\ActiveX.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Bad.jpg (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Check.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\CleanEvidence.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\CleanHardDisk.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Disk.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\DotLine.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Error.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Frame.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Good.jpg (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Progrss.bmp (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\RegistryClean.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\SEM_RSO_BG.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\StartupOptimize.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\SystemOptimize.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Time.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Top.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Uncheck.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Warning.jpg (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.
C:\Program Files\Perfect Optimizer\Res\Win.png (Rogue.PerfectOptimzier) -> Quarantined and deleted successfully.

#6 quietman7

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Posted 31 March 2009 - 08:26 PM

What is the Conficker/Downadup Worm?
Centralized Information About The Conficker Worm
The Conficker Worm: April Fool’s Joke or Unthinkable Disaster?
Downadup / Conficker Worm: 8? 9? 10 Million Infected?
Virus alert about the Win32/Conficker.B worm: Stop Conficker from spreading
Busted! Conficker's tell-tale heart uncovered: Researchers find super worm cure, just in time
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#7 s1owcomputer

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Posted 01 April 2009 - 04:06 PM

Here's the Dr. Web Log:

17340000.VBN;C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine;Trojan.DnsChange.13;Deleted.;
installer-5848-19-Halo-Trial-English.exe;C:\Documents and Settings\Rosana\Documents\My Games;Trojan.Click.18705;Deleted.;
pifCrawl.exe;C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08};Trojan.Swizzor.based;Deleted.;

#8 quietman7

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Posted 01 April 2009 - 05:01 PM

How is your computer running now? Are there any more reports/signs of infection?
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#9 s1owcomputer

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Posted 01 April 2009 - 07:45 PM

Well there are no more pop-ups and the program seems to have gotten the hidden viruses. Oh, will it be OK if I use Dr. Web in future scans? Or would I need a professional's approval before doing so again? Thanks again for your help. :thumbsup:

#10 quietman7

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Posted 02 April 2009 - 08:49 AM

You're welcome.

DrWebCureIt is frequently updated. If it has been downloaded and used, then used again at a later date after an update is released, you will receive a pop up alert advising it is outdated and to download the latest version.

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB (pen, thumb, jump) and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:Many security experts recommend disabling this feature as a method of prevention. Microsoft recommends doing the same.

...Disabling Autorun functionality can help protect customers from attack vectors that involve the execution of arbitrary code by Autorun when inserting a CD-ROM device, USB device, network shares, or other media containing a file system with an Autorun.inf file...

Microsoft Security Advisory (967940): Update for Windows Autorun
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