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Can you roll back Windows Update?


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5 replies to this topic

#1 Toso

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Posted 30 March 2009 - 12:17 AM

Ill give the short version...Downloaded a program from a normally "reliable site" Worms, trojans , highjacks insued. Came here got mega help and cleared most of the problems with Malewarebytes Anti-Maleware, and ATF Cleaner.

Now however it seems windows got hurt in the fix. Tried to inatall a program downloaded it but no install prompt. Tried to install game dvd cant read disk doesn't even know disk is there. My memory is restored but now Security Center says inactive and Windows Service Pack 3 is gone or is there but showe no file size or option to remove in Add Remove programs. Windows Update says it has been successfully downloaded and wont give me prompt to run again. Windows is acting strange and I am getting popups because I have no security center active.

Is it possible to rollback all updates to just before Service Pack 3 and then trick Windows Update to fix a now buggy OS? I am using XP Pro.

Thx for your help in advance. :thumbsup:

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#2 Zllio

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Posted 30 March 2009 - 12:55 AM

Ill give the short version...Downloaded a program from a normally "reliable site" Worms, trojans , highjacks insued. Came here got mega help and cleared most of the problems with Malewarebytes Anti-Maleware, and ATF Cleaner.

Now however it seems windows got hurt in the fix. Tried to inatall a program downloaded it but no install prompt. Tried to install game dvd cant read disk doesn't even know disk is there. My memory is restored but now Security Center says inactive and Windows Service Pack 3 is gone or is there but showe no file size or option to remove in Add Remove programs. Windows Update says it has been successfully downloaded and wont give me prompt to run again. Windows is acting strange and I am getting popups because I have no security center active.

Is it possible to rollback all updates to just before Service Pack 3 and then trick Windows Update to fix a now buggy OS? I am using XP Pro.

Thx for your help in advance. :thumbsup:



Hi Toso,

I see that you didn't respond to the last post in your thread in the Am I Infected Forum. It's possible that you still have malware which is causing the symptoms you describe and you may need to go through the procedures in the HJT forum, but you should ask in your thread in the Am I Infected forum if they would advise that.

Zllio

#3 Toso

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Posted 30 March 2009 - 08:38 AM

OK thx I will except I can no longer install programs which I thought is a windows problem. Not being able to install programs is not letting me complete the final step of installing Superantispyware. It only downloads a file and does not prompt me for an exe install.

I will keep trying.

THx for the help Zllio

#4 Zllio

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Posted 30 March 2009 - 09:14 AM

Hi toso,

Don't just keep trying to install it. Simply tell them in the other thread what happens when you try to install it, so they can decide which step would be best to go to next. There are possibiliites to run malware programs from an external drive, but you will need help getting the right ones.

Zllio

#5 Toso

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Posted 30 March 2009 - 09:16 AM

Also when I click windows update an error pops up and says:

Windows cannot find '(null)'. Make sure you typed the name correctly, and then try again. to search for a file, click the Start button, and then click Search

I have no idea whats going on with Windows....Should I uninstall explorer 8 and go back to Ex 7?

#6 Zllio

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Posted 30 March 2009 - 11:06 AM

You should finish at the Am I Infected section unless they have told you you're finished there and sent you to Software, because otherwise, you'll end up getting too many changes to your computer at once, and then it will be difficult to sort out what is behind the problems. Do you know what I mean?

:thumbsup:
Zllio




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