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Infected?


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#1 I hate my computer

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Posted 29 March 2009 - 07:06 PM

Alright. I have Windows Vista, and I use Google Chrome as my main browser. No complaints thus far.

Today I was online when a pop up ad pretending from my computer informed me my computer was infected and I had to download or click yes on something right away. I didn't, because it obviously was not from my computer. It has been two hours, and it has since happened at least 6 times. I use Ad Aware 2009 and when I did both the smart and full scan, nothing turned up. I also have crap cleaner, and I ran that and nothing happened. The website I was using at the time the first pop up ad appeared was urbandictionary.com

Thanks for any help! Also, Ad aware and crap cleaner are the only security I have on my computer... do I need more? I heard that too many programs can act against each other but also that there are different forms, so I'm not sure?

:: they have not all been fake malware removal ads. I just got one from break.com advertising bicycles?

Edited by I hate my computer, 29 March 2009 - 07:08 PM.


BC AdBot (Login to Remove)

 


#2 DaChew

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Posted 29 March 2009 - 07:26 PM

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Please download Malwarebytes Anti-Malware (v1.34) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/
Chewy

No. Try not. Do... or do not. There is no try.

#3 I hate my computer

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Posted 29 March 2009 - 07:59 PM

If I download both of these, do I keep ad aware and CC? or will they interfere with eachother

#4 DaChew

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Posted 29 March 2009 - 08:16 PM

Both of these programs don't interfer, I wouldn't ask you to use them if they did.
Chewy

No. Try not. Do... or do not. There is no try.




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