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Computer infection - definitely!


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3 replies to this topic

#1 Ben E. Brady

Ben E. Brady

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Posted 29 March 2009 - 05:12 PM

Hi,

Hoping you guys can help.
I've run just about anything I can get my hands on here... My neighbor's computer is so screwed up. He's on a DSL connection without any firewall. I have his computer here now, disconnected from the network so I can try to get it cleaned up.

Antivlrus programs will not install. I've tried Avast (throws an error during the setup program) and McAfee (from ATT DSL) never completely installs.

I was able to get MalwareBytes (by renaming it) and Spybot Search and Destroy to install and I was able to do scanning with both of them to clean up a LOT of stuff. Unfortunately, not everything. There's a tough little bugger on this machine.
When I search with SSD, I get a message saying it cannot remove 4 files because they are in use in memory and they are listed with a heading of "HotBar". It asks if I want to scan when I restart the computer. I restart and it does a partial scan and then throws an error about the malware include file.

I have downloaded the DDR.SCR program and have the log files available for you when you request them.

Thanks for the help in advance.

Ben E. Brady
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#2 garmanma

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Posted 29 March 2009 - 07:33 PM

I have downloaded the DDR.SCR program and have the log files available for you when you request them.


That is for a different part of the forum. They should not be posted here
If you are using Spybot's Teatimer function, disable it for now
----------------------------------------

SAS,may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Edited by garmanma, 29 March 2009 - 07:34 PM.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#3 Ben E. Brady

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Posted 30 March 2009 - 08:03 PM

Here is the log file from the SAS program as requested.
Thank you.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/30/2009 at 03:21 AM

Application Version : 4.26.1000

Core Rules Database Version : 3818
Trace Rules Database Version: 1772

Scan type : Complete Scan
Total Scan Time : 00:30:07

Memory items scanned : 408
Memory threats detected : 0
Registry items scanned : 5912
Registry threats detected : 10
File items scanned : 23010
File threats detected : 17

Adware.Vundo Variant
HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{5C78E2DB-5AFC-4A3B-9B9F-6AF136562E6F}
HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{5C78E2DB-5AFC-4A3B-9B9F-6AF136562E6F}

Trojan.Unclassified/Helper-DD
HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AFD4AD01-58C1-47DB-A404-FBE00A6C5486}
HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AFD4AD01-58C1-47DB-A404-FBE00A6C5486}

Adware.Zango/ShoppingReport
HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C5428486-50A0-4A02-9D20-520B59A9F9B2}
HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C5428486-50A0-4A02-9D20-520B59A9F9B3}
HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C5428486-50A0-4A02-9D20-520B59A9F9B2}
HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C5428486-50A0-4A02-9D20-520B59A9F9B3}

Adware.Tracking Cookie
C:\Documents and Settings\arvel grote\Cookies\arvel_grote@media6degrees[2].txt
C:\Documents and Settings\arvel grote\Cookies\arvel_grote@advertising[1].txt
C:\Documents and Settings\arvel grote\Cookies\arvel_grote@questionmarket[1].txt
C:\Documents and Settings\arvel grote\Cookies\arvel_grote@interclick[2].txt
C:\Documents and Settings\arvel grote\Cookies\arvel_grote@trafficmp[2].txt
C:\Documents and Settings\arvel grote\Cookies\arvel_grote@a1.interclick[1].txt
C:\Documents and Settings\arvel grote\Cookies\arvel_grote@adserver.adtechus[2].txt
C:\Documents and Settings\arvel grote\Cookies\arvel_grote@specificmedia[2].txt
C:\Documents and Settings\arvel grote\Cookies\arvel_grote@cache.trafficmp[2].txt
C:\Documents and Settings\arvel grote\Cookies\arvel_grote@ads.pointroll[2].txt
C:\Documents and Settings\arvel grote\Cookies\arvel_grote@yieldmanager[1].txt
C:\Documents and Settings\arvel grote\Cookies\arvel_grote@atdmt[1].txt
C:\Documents and Settings\arvel grote\Cookies\arvel_grote@specificclick[2].txt

Trojan.SysProtect
HKCR\CheckProd.CheckProduct.1
HKCR\CheckProd.CheckProduct.1\CLSID

Adware.Vundo/Variant-Trace
C:\WINDOWS\SYSTEM32\AMAVAPAD.INI
C:\WINDOWS\SYSTEM32\ASABUJOJ.INI
C:\WINDOWS\SYSTEM32\ASENEBEL.INI
C:\WINDOWS\SYSTEM32\EDOGIBIR.INI
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#4 garmanma

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Posted 31 March 2009 - 02:24 PM

I have downloaded the DDR.SCR program and have the log files available for you when you request them.


Start at step number 7 in the preparation guide:
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
Then post in the proper forum, here:
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/
They are very busy, so please be patient and good luck
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




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