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Help with Trojan or Spyware (popups)


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#1 Dehvid

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Posted 29 March 2009 - 01:45 PM

I keep getting a popup after a few pages saying.

Alert Your PC is at Risk of Virus and Spyware Attack

Your System Requires Immediate Check!

Security System Scanner will perform a Quick and Free Scan of your PC for Viruses and Spyware programs.

I have Windows Vista Ultimate 64 Bit
Avira Free Antivirus
Ad-aware
MalwareBytes' Anti-Malware

And none seem to fix or find the issue.

I have ATF Cleaner and Hijackthis installed on my computer but seeing I am new to Vista nothing looks out of the ordinary to me, or least from the normal ones XP used to use.

Any Help is Appreciated.

David

Edited by Dehvid, 30 March 2009 - 02:06 AM.


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#2 garmanma

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Posted 29 March 2009 - 07:14 PM

Welcome to BC
----------------------------

Update mbam and run a FULL scan
Please post the results

Then



SAS,may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Mark
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#3 Dehvid

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Posted 30 March 2009 - 03:05 AM

Sorry for the slow response I am currently raising 16 baby goldfish fry and they are on a horrid eating schedule and I been switching them to another tank from their breeding net so I been sleeping in shifts of about 4 hours at a time couple times a day lol :thumbsup: and thank you for all your help in advance.

Malwarebytes' Anti-Malware 1.35
Database version: 1917
Windows 6.0.6001 Service Pack 1

3/30/2009 2:22:01 AM
mbam-log-2009-03-30 (02-22-01).txt

Scan type: Full Scan (C:\|)
Objects scanned: 221216
Time elapsed: 25 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RkHit (Rogue.SpywareCease) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

The Registry Key one has been detected and deleted a few times not sure if its hidden and prefetched and reinstalled

Edited by Dehvid, 30 March 2009 - 03:12 AM.


#4 Dehvid

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Posted 30 March 2009 - 03:09 AM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/30/2009 at 03:58 AM

Application Version : 4.25.1014

Core Rules Database Version : 3784
Trace Rules Database Version: 1741

Scan type : Complete Scan
Total Scan Time : 00:44:20

Memory items scanned : 170
Memory threats detected : 0
Registry items scanned : 5822
Registry threats detected : 0
File items scanned : 146896
File threats detected : 46

Adware.Tracking Cookie
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@ad.yieldmanager[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@ad3.clickhype[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@adbrite[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@adecn[2].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@adrevolver[2].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@ads.bleepingcomputer[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@ads.bluelithium[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@ads.clicksor[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@ads.pointroll[2].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@ads.widgetbucks[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@adserver.adreactor[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@adtech[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@advertising[2].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@apmebf[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@at.atwola[2].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@atdmt[2].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@bs.serving-sys[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@burstnet[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@c5.zedo[2].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@counter.hitslink[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@doubleclick[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@dynamic.media.adrevolver[2].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@e-2dj6wck4qld5mao.stats.esomniture[2].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@fastclick[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@imediablast[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@kontera[2].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@media.adrevolver[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@media6degrees[2].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@myroitracking[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@overture[2].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@questionmarket[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@realmedia[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@richmedia.yahoo[2].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@serving-sys[2].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@specificclick[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@specificmedia[2].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@statcounter[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@statse.webtrendslive[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@tacoda[2].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@trafficmp[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@www.burstnet[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@xiti[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@yadro[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@yieldmanager[1].txt
C:\Users\David\AppData\Roaming\Microsoft\Windows\Cookies\Low\david@zedo[1].txt

Trace.Known Threat Sources
C:\Users\David\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\BAEMFT6X\chunks[3].jsp

#5 garmanma

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Posted 30 March 2009 - 07:11 PM

F Secure

Please run the F-Secure Online Scanner
Note: This Scanner is for Internet Explorer Only!
Follow the Instruction here for installation.
Accept the License Agreement.
Once the ActiveX installs,Click Full System Scan
Once the download completes, the scan will begin automatically.
The scan will take some time to finish, so please be patient.
When the scan completes, click the Automatic cleaning (recommended) button.
Click the Show Report button and Copy&Paste the entire report in your next reply.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#6 Dehvid

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Posted 30 March 2009 - 09:08 PM

F Secure

Please run the F-Secure Online Scanner
Note: This Scanner is for Internet Explorer Only!
Follow the Instruction here for installation.
Accept the License Agreement.
Once the ActiveX installs,Click Full System Scan
Once the download completes, the scan will begin automatically.
The scan will take some time to finish, so please be patient.
When the scan completes, click the Automatic cleaning (recommended) button.
Click the Show Report button and Copy&Paste the entire report in your next reply.


Unfortunately all goes well till the "preparing to scan" part then nothing happens after letting it sit for 30 minutes....
could it be cause I am using Vista 64Bit? should it be using a 32 bit or 64 bit browser etc? Maybe needs administrator Priviledges?

#7 garmanma

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Posted 31 March 2009 - 03:29 PM

could it be cause I am using Vista 64Bit? should it be using a 32 bit or 64 bit browser etc? Maybe needs administrator Priviledges?


Not really sure. We'll try something else
---------------------------------

Please download Dr.Web CureIt, the free version & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#8 Dehvid

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Posted 31 March 2009 - 04:43 PM

Dr Web Cureit brings me to a page I can click downloads but then all I get is a FTP login prompt.. is this noraml?

if I click on feedback and go to Softpedia Sponsor site I can grab it there is this still same version you want me to get?

this is the link they show me

http://www.softpedia.com/progDownload/Dr-W...load-50008.html

Edited by Dehvid, 31 March 2009 - 04:50 PM.


#9 garmanma

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Posted 01 April 2009 - 02:12 PM

Yes. use that one
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#10 Dehvid

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Posted 01 April 2009 - 04:50 PM

Yes. use that one



The option to save log is "greyed out"

tried the test three times .... it does auto save the file in the user documents folder but after trying like 3 times it merges everything and the log file is HUGE! is there a certain section you would like me to post? cause posting it all may just end up taking pages and pages and pages

Thanks David

Edited by Dehvid, 02 April 2009 - 02:43 PM.


#11 garmanma

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Posted 02 April 2009 - 05:56 PM

Full tutorial:
http://www.bleepingcomputer.com/forums/t/131299/how-to-use-sdfix/


Please print out and follow these instructions: "How to use SDFix".
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • Please be patient as the scan may take up to 20 minutes to complete.
  • When the process is complete, the SDFix report log will open in Notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • The SDFix report log (Report.txt) will open in Notepad and automatically be saved in the SDFix folder.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to re-enable you anti-virus and and other security programs before connecting to the Internet.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




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