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Stuck on format


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#1 misconduct

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Posted 29 March 2009 - 12:26 PM

Hello All,
Im helping a neighbour fix her computer and Im having the following problem.
- I have a legal copy of xp home sp2 but when I boot from cd it freezes at "setup is loading files" (Kernel Debugger DLL)
- when the computer starts it gives me an error message of "206 Memory failed configuration"
- i have a floppy boot disk Ive tried as well and I cant seem to format C: it is telling me format is not supported on drive C:

There is no operating system at all on this computer,thats why Im trying to do a clean install.
Please help

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#2 Karnac

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Posted 29 March 2009 - 12:48 PM

Sounds like a memory error. Remove the memory modules, clean the contacts and
re seat one at a time and restart. Test with only one DIMM at a time to
isolate the problem. If it was only due to dirty contacts then all will test ok. This probably has nothing to
do with your hard disk.

#3 misconduct

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Posted 29 March 2009 - 01:14 PM

thanks, not sure I understand. do you mean the ram?

#4 Romeo29

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Posted 29 March 2009 - 01:23 PM

yes Karnac meant RAM modules. Clean the contacts with a dab of Isopropyl Alcohol. Then re-seat them firmly.

Edited by Romeo29, 29 March 2009 - 01:23 PM.


#5 Elise

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Posted 29 March 2009 - 01:30 PM

The message 206 memory failed configuration, indicates that the hardware test (run at startup) found a problem with the installed RAM. You can try to remove one of the memory-modules, to see of the problem persists. If all works fine, it means that the removed module has a problem. This tutorial explains all about RAM.

As for the format problem, make sure what type of harddisk the computer has. If it is a SATA-disk, you need to load drivers for that, since the XP-CD does not contain them. Here you can find information about harddrives and how to figure out if it is a SATA-disk or not. However the problem may or may not be caused by bad memory.

Good luck!

regards, Elise


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#6 hamluis

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Posted 29 March 2009 - 02:28 PM

A floppy boot disk...is not necessary when installing XP from the MS XP install CD. Just use the CD to delete any preexisting partition structures and let the install proceed.

FWIW: http://support.microsoft.com/kb/310994

Re SATA and installing XP: Some systems with SATA capability come with IDE-simulation preset or available...thus the user does not have to load SATA drivers to install XP on the SATA drive. A look in the BIOS should confirm/refute the possibility...or a look at the owner's/motherboard manual.

Louis

#7 misconduct

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Posted 29 March 2009 - 02:33 PM

Alright
I managed to get rid of the 206 Memory failed configuration by cleaning the ram modules.
Now when I try to install the O/S it gets to the screen to select a partiton and I get the following message
-to setup win xp on the selected item press enter
-to create a partition in the unpartitioned space press c
-to delete the selected partition press d

38178 mb disk 0 at id 0 on bus 0 on atapi
(setup cannot access this disk)

Any thoughts?

#8 hamluis

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Posted 29 March 2009 - 02:46 PM

I would run a manufacturer's diagnostic on that drive, Hard Drive Installation and Diagnostic Tools - http://www.bleepingcomputer.com/forums/topic28744.htm

If that turned out OK, I would then just low-level format it from the manufacturer's diagnostic...assuming that there is nothing on the drive that I want...and then install from the XP CD.

If the diag turns out not so good...you know the problem.

Louis




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