Hi everyone! Looks like a great forum you've got here. I'll tell you about my problem and hope one of you can solve it for me.
HP dv9408nr laptop running Vista (I really want XP back)
My machine was getting slower and I knew it was infected. I finally decided to do something about it and that's when all this got started. A fellow on a snowmobile forum i hang out with seems very knowledgeable in the computer department which I am not. (talk to me like a child). Anyway, he gave me his suggestion for a security/antivirus setup. It is as follows:
Avast home fee edition (registered)
Free use of system mechanic once a year (done)
I had a paid version of Webroot Spysweeper installed prior to this. I have since removed it per his advice.
So, everything was going great until I tried to download spybot (from file hippo where i got everything else). It let me download the setup engine but wouldnt finish the install. I would get to the part saying downloading files to your computer. The file indicated would be updallocator.php . It sits that way for awhile and then a message pops up saying connection to the server was reset. When I try to go to WWW.safer-networking.org or any of their forums through search engine results the same message pops up. I'm definitely being blocked from getting anywhere near spybot. Now, my buddy eventually told me to uncheck the update during installation box. This let me finish installing spybot. He also provided a link to a website to update spybot once installed. I did that. Now when I try update through spybot I get an error message saying "error retrieving update file". I have scanned with all the above mentioned scanners front to back, top to bottom, in different orders, with restarts in between, etc.... They all come up clean now but still no access to spybots website or updates. I also ran spybot as administrator and Immunized so that everything shows up in the protected column.
Another thing to note is that just before I decided to research and repair my problems I did click on a link to a false youtube video that showed up in a message from a friend on Facebook. I replied to her telling her the link didn't work and she said she didn't sent the message, it was a virus, it wrecked her computer, and that she wished me well. Damn.
I know one of you fine computer experts can help me out of this mess right? My computer seems to be running fine and some of the glitchy things it was doing went away while some new ones also showed up. It takes awhile for a browser window to open, the screen goes black for longer periods of time when vista asks permission to do things, etc...
What should I do people? What info do you need? I'll do anything you ask so long as it isn't for a naked picture. ha ha ha ha