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My computer redirects to other search engines


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2 replies to this topic

#1 bill connor

bill connor

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Posted 29 March 2009 - 10:01 AM

I was looking for a website to download a movie that is hard to find and I think that might be the cause of the problem because I was fine before that. I still haven't found the movie! But I must have stumbled into something else because now when I google something it re-directs to other stuff. Especially annoying is that when I try to go to the Spybot website to download it, it won't allow me to! I have done the hijackthis logs and have them. This is the first time to this forum though and I am not sure how to do everything.

I didn't enter the info correctly on this post so I have posted again following the instructions more carefully. That post has the hijack this logs and attachment. Please view that post and disregard this one. Newer topic has been removed as the proper information has been posted in this topic as well. ~ OB I will however post the info here also:

DDS (Ver_09-03-16.01) - NTFSx86
Run by Bill Connor at 10:50:35.47 on Sun 03/29/2009
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vistaāā€˛¢ Home Premium 6.0.6001.1.1252.1.1033.18.2036.765 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning disabled* (Outdated)

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\System32\svchost.exe -k NetworkService
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\system32\taskeng.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\RingCentral\RingCentral Call Controller\RCUI.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\RingCentral\RingCentral Call Controller\RCHotKey.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\AVG\AVG8\avgui.exe
C:\Program Files\AVG\AVG8\avgscanx.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
K:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\IEUser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10a.exe
C:\Users\Bill Connor\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uWindow Title = Internet Explorer provided by Dell
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=6080422
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~3\office12\GRA8E1~1.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_04\bin\ssv.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [RCUI] "c:\program files\ringcentral\ringcentral call controller\RCUI.exe"
uRun: [RCHotKey] "c:\program files\ringcentral\ringcentral call controller\RCHotKey.exe"
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
StartupFolder: c:\users\billco~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_04\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
Trusted Zone: google.com\www
Trusted Zone: sub-hub.com\www
DPF: {0F7A9297-7268-11D1-B81A-00A076C01B0A} - hxxp://www.sub-hub.com/pwproject/CpcViewAX.cab
DPF: {4E1AEB50-759B-495F-B91A-C9018B0E7236} - hxxps://www.sub-hub.com/Secures/SHDnld.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
TCP: NameServer = 85.255.112.235,85.255.112.106
TCP: {D171EDB0-4912-4D9B-B3A2-3DC947D30ACF} = 85.255.112.235,85.255.112.106
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~3\office12\GR99D3~1.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL,avgrsstx.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~3\office12\GRA8E1~1.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\users\billco~1\appdata\roaming\mozilla\firefox\profiles\vtileqrz.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-3-29 64160]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-1-14 97928]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-2-1 76040]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-1-14 875288]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-1-14 231704]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 951632]

=============== Created Last 30 ================

2009-03-29 09:40 15,688 a------- c:\windows\system32\lsdelete.exe
2009-03-29 06:08 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-03-29 06:06 <DIR> -cd-h--- c:\programdata\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-03-29 06:06 <DIR> -cd-h--- c:\progra~2\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-03-29 06:06 <DIR> --d----- c:\programdata\Lavasoft
2009-03-29 06:06 <DIR> --d----- c:\program files\Lavasoft
2009-03-29 00:35 270 ---shr-- C:\autorun.inf
2009-03-25 12:39 <DIR> --d----- c:\program files\CONEXANT
2009-03-11 06:34 8,147,456 a------- c:\windows\system32\wmploc.DLL
2009-03-11 06:34 7,680 a------- c:\windows\system32\spwmp.dll
2009-03-11 06:34 4,096 a------- c:\windows\system32\msdxm.ocx
2009-03-11 06:34 4,096 a------- c:\windows\system32\dxmasf.dll
2009-03-11 06:34 268,288 a------- c:\windows\system32\schannel.dll
2009-03-11 06:34 2,033,152 a------- c:\windows\system32\win32k.sys
2009-03-07 23:17 0 a------- c:\users\billco~1\appdata\roaming\wklnhst.dat

==================== Find3M ====================

2009-02-24 14:47 827,392 a------- c:\windows\system32\ArcDnldDlg.exe
2009-02-13 04:22 86,016 a------- c:\windows\inf\infstor.dat
2009-02-13 04:22 51,200 a------- c:\windows\inf\infpub.dat
2009-02-13 04:22 143,360 a------- c:\windows\inf\infstrng.dat
2009-02-01 09:42 76,040 a------- c:\windows\system32\drivers\avgtdix.sys
2009-01-15 02:11 827,392 a------- c:\windows\system32\wininet.dll
2009-01-14 18:09 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-01-14 17:34 665,600 a------- c:\windows\inf\drvindex.dat
2008-01-20 22:43 174 a--sh--- c:\program files\desktop.ini
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat

I tried to unistall AVG to reinstall it and this is what I got:

Error: Action failed for file avgemc.exe: creating backup....
Error 0x80070002 %DESTINATION% = "C:\Program Files\AVG\AVG8\avgemc.exe.install_backup_1", %SOURCE% = "C:\Program Files\AVG\AVG8\avgemc.exe"
So it won't let me uninstall AVG
Also, the AVG site on my computer is continuously saying that I need to restart the computer to get my updates, but even though I turn off the computer, and start it again, it still says that it needs to be restarted to get the updates.


============= FINISH: 10:51:09.29 ===============

Attached Files


Edited by bill connor, 29 March 2009 - 11:55 AM.


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#2 KoanYorel

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Posted 07 April 2009 - 12:30 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

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Posted 11 April 2009 - 11:20 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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