I just spent the day in the HJT forum. I seem to be clean for which I am grateful. However, my gratitude is muffled by the fact that I now have other issues caused by the work performed in that forum. I only wanted my guide, ExtremeBoy, to help fix the seemingly minor issues that were caused by cleaning the system. He closed the topic on me & suggested I go to another forum. Here are my new issues:
1- One of the tools has my clock running on army time and I am not sure how to get it back
2- My printer will not print as I get Spooler Subsystem Application window appearing telling me that Spooler Subsystem Application has encountered a problem and needs to close. I am unable to access my printer. This has never happened and only began during the repairs.
3- I have no Java Apps. I don't understand Java but I know that EB had me delete my existing so that I could update to a newer version but now when I try to update, I get this message:
"warning:failed to verify the authenticity of this certificate because there was an error parsing the certificate. No assertions can be made of the origin or validity of the code.
Installing and running this code is not allowed."
4- I was told I was free of all tools, etc. used to clean my machine but in only looking for 3 minutes, I already found some folders that were created today. I would just like to be sure that I am free of any extra baggage that was used to clean my system.
Forgive me, as I do appreciate the help but I too have a FREE web site where I supply others with help, so I can relate and I have been very patient because I realize that this is a free help site so what right do I have to complain. But... when my computer is actually not functioning properly as a result of tasks performed per the direction of this forums staff, be it volunteer or not, I believe that I have a right to ask for help getting it to function normally again. EB would not help me fix what became damaged during his cleaning process. I asked nicely more than once so I hope after trying to resolve my issues here for almost 2 weeks that someone else will come to the rescue. Maybe Chewy or QM7 will come to the rescue
Thanks for listening.