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Vista wont let me download security updates


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#1 megaman2000

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Posted 28 March 2009 - 05:21 PM

Hey

Vista wont let me update important security files and is not letting me download from the site myself. Instead it keeps redirecting to to google or otherwise saying there was no response from the server and or Microsoft.com, however I can still download from CNET just as usual. Also Google keeps redirecting me to fasttools.biz. Anyhelp would be MOST welcome

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#2 boopme

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Posted 28 March 2009 - 08:11 PM

Hello see if you can run and post a log from MBAM
CNET download
http://download.cnet.com/windows/security-...tent;contentNav

Next run MBAM:
Please download Malwarebytes Anti-Malware (v1.35) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
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#3 o_rly

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Posted 28 March 2009 - 08:40 PM

You might have the Conficker worm.

Read this post
Don't mind me, I'm just lurking.

#4 megaman2000

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Posted 29 March 2009 - 03:06 PM

Thats what i was fearing, running all the scans I can to find out and or delete the little beggar!

#5 boopme

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Posted 29 March 2009 - 03:19 PM

Please post back the MBam scan log.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 megaman2000

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Posted 29 March 2009 - 03:26 PM

Hi this is my Malwarebytes log as requested.


Malwarebytes' Anti-Malware 1.35
Database version: 1904
Windows 6.0.6001 Service Pack 1

29/03/2009 21:25:07
mbam-log-2009-03-29 (21-25-07).txt

Scan type: Full Scan (C:\|D:\|E:\|)
Objects scanned: 146625
Time elapsed: 59 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 4
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.184 85.255.112.13 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{0be9b8ce-cd8a-4161-b309-e40b1e9b44af}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.184 85.255.112.13 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.184 85.255.112.13 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{0be9b8ce-cd8a-4161-b309-e40b1e9b44af}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.184 85.255.112.13 -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#7 boopme

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Posted 29 March 2009 - 03:43 PM

Ok good let's clear some more out.
From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Now Rerun MBAM

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 megaman2000

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Posted 29 March 2009 - 03:47 PM

Its doing the same for the superantispyware as it does for security updates!

#9 Orange Blossom

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Posted 29 March 2009 - 03:48 PM

Hello megaman2000,

I deleted your Hijack This log. We do not analyze them in this forum. If it is determined that you need specialized assistance that we do not provide in this forum, you will receive instructions on what to do at that time.

Back to you boopme.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#10 megaman2000

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Posted 29 March 2009 - 03:54 PM

Thanks for the heads up Orange Blossom.

I got Superantispyware from CNET

#11 boopme

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Posted 29 March 2009 - 03:58 PM

Ok let's try running these 2 next then.
EDIT: Can you get SUPER from my link??

S!Ri's SmitfraudFix
Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm


Now Please download GooredFix and save it to your Desktop. Double-click Goored.exe to run it. Select 1. Find Goored (no fix) by typing 1 and pressing Enter. A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt). Note: Do not run Option #2 yet.

Edited by boopme, 29 March 2009 - 04:00 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 megaman2000

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Posted 29 March 2009 - 04:09 PM

Just Running SUPER just now! will Post the Log file ASAP

#13 megaman2000

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Posted 29 March 2009 - 04:38 PM

My SUPER scan Log

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/29/2009 at 10:29 PM

Application Version : 4.25.1014

Core Rules Database Version : 3773
Trace Rules Database Version: 1732

Scan type : Complete Scan
Total Scan Time : 00:21:53

Memory items scanned : 757
Memory threats detected : 0
Registry items scanned : 6630
Registry threats detected : 0
File items scanned : 19464
File threats detected : 14

Adware.Tracking Cookie
C:\Users\chris\AppData\Roaming\Microsoft\Windows\Cookies\chris@serving-sys[3].txt
C:\Users\chris\AppData\Roaming\Microsoft\Windows\Cookies\chris@bs.serving-sys[3].txt
C:\Users\chris\AppData\Roaming\Microsoft\Windows\Cookies\chris@bs.serving-sys[2].txt
C:\Users\chris\AppData\Roaming\Microsoft\Windows\Cookies\chris@atdmt[2].txt
C:\Users\chris\AppData\Roaming\Microsoft\Windows\Cookies\chris@serving-sys[1].txt
C:\Users\chris\AppData\Roaming\Microsoft\Windows\Cookies\Low\chris@serving-sys[1].txt
C:\Users\chris\AppData\Roaming\Microsoft\Windows\Cookies\Low\chris@bs.serving-sys[1].txt
C:\Users\chris\AppData\Roaming\Microsoft\Windows\Cookies\Low\chris@doubleclick[1].txt
C:\Users\chris\AppData\Roaming\Microsoft\Windows\Cookies\Low\chris@msnaccountservices.112.2o7[1].txt
C:\Users\chris\AppData\Roaming\Microsoft\Windows\Cookies\Low\chris@atdmt[2].txt
C:\Users\chris\AppData\Roaming\Microsoft\Windows\Cookies\Low\chris@tradedoubler[1].txt
C:\Users\chris\AppData\Roaming\Microsoft\Windows\Cookies\Low\chris@msnportal.112.2o7[1].txt
C:\Users\chris\AppData\Roaming\Microsoft\Windows\Cookies\Low\chris@account.live[2].txt

NotHarmful.Sysinternals Bluescreen Screen Saver
C:\USERS\CHRIS\DOCUMENTS\SYSINTERNALSBLUESCREEN.SCR

#14 megaman2000

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Posted 29 March 2009 - 04:41 PM

All my security updates are being blocked. MS ones or Malwarebytes and SUPER. None of them work

#15 megaman2000

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Posted 29 March 2009 - 04:43 PM

New Malwarebytes Quickscan log file

Malwarebytes' Anti-Malware 1.35
Database version: 1904
Windows 6.0.6001 Service Pack 1

29/03/2009 22:42:32
mbam-log-2009-03-29 (22-42-32).txt

Scan type: Quick Scan
Objects scanned: 59544
Time elapsed: 2 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 6
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.184 85.255.112.13 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{0be9b8ce-cd8a-4161-b309-e40b1e9b44af}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.184 85.255.112.13 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.184 85.255.112.13 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{0be9b8ce-cd8a-4161-b309-e40b1e9b44af}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.184 85.255.112.13 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.184 85.255.112.13 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{0be9b8ce-cd8a-4161-b309-e40b1e9b44af}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.184 85.255.112.13 -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




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