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MS Anti Spyware 2009


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#1 Puckman5

Puckman5

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Posted 28 March 2009 - 10:20 AM

Hey Folks,

Well my laptop picked up a nasty viurs that I believe is refered to as the "MS Anti Spyware 2009". I spent over an hour on the phone with Symantec support, and they feel they removed the infection, but I'm not really so sure. On top of this, they told me I need the windows CD to fix the damage in the registry keys and something about .dll's. This thing showed a fake MS Antispyware popup claiming my computer was infected. This part is now gone, but I cant launch most programs now and my browser is always redirected to a "ToSeekA" page or another that starts with an "e". I have tried to download some of the antispyware programs recommended in other forums, but this thing wont allow any of them to launch them. Sorry if my description seems vague or incomplete, but I dont have much experience with this type of problem.

Thanks in advance to anyone that can help.

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#2 Guest_superbird_*

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Posted 29 March 2009 - 11:27 AM

Hi,

Welcome here. :thumbsup:

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.




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