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Advice For Malware Removal

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#1 Niles Crane

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Posted 27 March 2009 - 09:50 PM

I recently got infected while visiting isohunt.com, which I now know to be a dangerous site. In the past, I had used MalwareBytes and Spybot S&D to effectively remove malware, but this time those two programs won't open! I had to resort to McAfee Full System Scan (two-hour process) , which showed 3 trojans: two were quarrantined, and one was not. Another symptom: when I run MSCONFIG/Selective Startup, an "acsess denied" error pops up. I even tried uninstalling Spybot and Malwarebytes, re-downloading the programs, and they still wouldn't start. It seems like something has disabled ALL anti-mal programs except McAfee? On Yahoo Answers, people who apparently don't read carefully told me to dl Spybot :thumbsup: Help, please?

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#2 quietman7


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Posted 27 March 2009 - 09:55 PM

Some types of malware will disable MBAM and other security tools. If MBAM will not run, try renaming it and changing the file extension.
  • Open the Malwarebytes' Anti-Malware folder in Program Files.
  • Right-click on the mbam.exe file, rename it to myscan and change the .exe extension to .scr, .com, .pif, or .bat.
  • Double-click on myscan.scr (or whatever extension you renamed it) to launch the program.
If using Windows Vista, refer to How to Change a File Extension in Windows Vista.

Be sure to update MBAM through the program's interface or manually download the definition updates and just double-click on mbam-rules.exe to install. Then perform a Quick Scan in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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