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Windows XP -- Virus? -- Popups in IE and FF -- already ran spybot, symantec, smitfraudfix


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#1 jhchnc

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Posted 27 March 2009 - 08:21 PM

Please help?!

I have had the following symptoms: slowdown of computer and network activity. I get yellow popups in the lower right hand corner of my screen telling me symantec has been disabled. I get hijacked google result pages and web popups in IE and FF, sometimes even without a browser open before-hand. Spybot got rid of a few things (sorry, I forget what), and Symantec also deleted some things but all of the symptoms remain. I'm willing to wipe, but hoping not to have to.

Thanks in advance.

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#2 quietman7

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Posted 27 March 2009 - 09:00 PM

Welcome to BC.

Please download Malwarebytes Anti-Malware (v1.35) and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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#3 jhchnc

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Posted 28 March 2009 - 10:19 AM

Ok, will do. I'll report back in the next 12-24 hours.

Thanks for the help.

#4 quietman7

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Posted 28 March 2009 - 10:27 AM

Not a problem.
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#5 jhchnc

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Posted 28 March 2009 - 02:35 PM

Quietman,

Thanks again. Here is the output:

Malwarebytes' Anti-Malware 1.35
Database version: 1911
Windows 5.1.2600 Service Pack 2

3/28/2009 3:19:53 PM
mbam-log-2009-03-28 (15-19-53).txt

Scan type: Quick Scan
Objects scanned: 79696
Time elapsed: 3 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 12
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\qsblom.dll (Trojan.Vundo.H) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{501986d6-df26-4a7c-8f36-4feb2ea9e986} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{501986d6-df26-4a7c-8f36-4feb2ea9e986} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{501986d6-df26-4a7c-8f36-4feb2ea9e986} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{549b5ca7-4a86-11d7-a4df-000874180bb3} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpreapp (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\seneka (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\seneka (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\seneka (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\seneka (Rootkit.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\qsblom.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\zoroviro.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\senekapnbowkkl.sys (Trojan.Agent) -> Quarantined and deleted successfully.


----------

I'm sure you can tell from that, but please note that I was required to reboot, and I did. I got no notice of any kind that the file actually _did_ delete on reboot, however...

#6 quietman7

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Posted 28 March 2009 - 10:48 PM

Now rescan again with MBAM but this time perform a Full Scan in normal mode and check all items found for removal. Don't forgot to check for database definition updates through the program's interface (preferable method) before scanning and to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.
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#7 jhchnc

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Posted 29 March 2009 - 03:41 PM

I checked for new definitions, ran the full scan, and rebooted into normal Win XP operation. Here is the next log:

Malwarebytes' Anti-Malware 1.35
Database version: 1916
Windows 5.1.2600 Service Pack 2

3/29/2009 2:31:51 PM
mbam-log-2009-03-29 (14-31-51).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 325703
Time elapsed: 1 hour(s), 15 minute(s), 34 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 5
Registry Keys Infected: 8
Registry Values Infected: 7
Registry Data Items Infected: 6
Folders Infected: 0
Files Infected: 8

Memory Processes Infected:
C:\WINDOWS\system32\prunnet.exe (Trojan.Downloader) -> Unloaded process successfully.

Memory Modules Infected:
C:\WINDOWS\system32\barinoka.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\sufasamo.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\bubefane.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\pifufoyo.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\sorihade.dll (Trojan.Vundo.H) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{b2185591-ea09-4e27-94a3-86c95c3bc67f} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{b2185591-ea09-4e27-94a3-86c95c3bc67f} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b2185591-ea09-4e27-94a3-86c95c3bc67f} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\prunnet (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\dslcnnct (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\300de8d9 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\yoyubobori (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cpm333edb45 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\ssodl (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\prunnet (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\prunnet (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: c:\windows\system32\sufasamo.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: system32\sufasamo.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: c:\windows\system32\sorihade.dll -> Delete on reboot.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: c:\windows\system32\sorihade.dll -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: system32\sorihade.dll -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\barinoka.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\akonirab.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\pifufoyo.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\sufasamo.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\bubefane.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\sorihade.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\prunnet.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wehemeru.exe (Trojan.Vundo) -> Quarantined and deleted successfully.

#8 quietman7

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Posted 29 March 2009 - 03:55 PM

Rescan one more time MBAM (Quick Scan) in normal mode and check all items found for removal. Don't forgot to check for database definition updates through the program's interface (preferable method) before scanning and to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.

Then lets do another scan to see if we find anything else that MBAM may have missed.

Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
alternate download link

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you cannot boot into safe mode, then perform your scans in normal mode.
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#9 jhchnc

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Posted 30 March 2009 - 09:04 AM

I did all of that, and I still _just_ got the "Symantec is off" yellow pop-up just now.

Here is the MBAM log:

Malwarebytes' Anti-Malware 1.35
Database version: 1916
Windows 5.1.2600 Service Pack 2

3/29/2009 7:11:37 PM
mbam-log-2009-03-29 (19-11-37).txt

Scan type: Quick Scan
Objects scanned: 79641
Time elapsed: 3 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

########################################################

And here is the SASW log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/29/2009 at 08:12 PM

Application Version : 4.26.1000

Core Rules Database Version : 3819
Trace Rules Database Version: 1773

Scan type : Complete Scan
Total Scan Time : 00:53:07

Memory items scanned : 217
Memory threats detected : 0
Registry items scanned : 6650
Registry threats detected : 4
File items scanned : 77494
File threats detected : 0

Browser Hijacker.Internet Explorer Zone Hijack
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\imagesrvr.com
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\imagesrvr.com#*
HKU\S-1-5-21-4201640902-219453549-2127053900-1005\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\imagesrvr.com
HKU\S-1-5-21-4201640902-219453549-2127053900-1005\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\imagesrvr.com#*


######################

I had to stop that and then do another (needed the computer...)

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/30/2009 at 01:10 AM

Application Version : 4.26.1000

Core Rules Database Version : 3819
Trace Rules Database Version: 1773

Scan type : Complete Scan
Total Scan Time : 01:42:52

Memory items scanned : 230
Memory threats detected : 0
Registry items scanned : 6650
Registry threats detected : 0
File items scanned : 223018
File threats detected : 0


#####################

???

Thank you SO MUCH IN ADVANCE AGAIN!

#10 jhchnc

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Posted 30 March 2009 - 06:24 PM

Still seeing hijacked Google results...

#11 quietman7

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Posted 30 March 2009 - 06:48 PM

Some infections are difficult to remove completely because of their morphing characteristics which allows the malware to regenerate itself. Sometimes there is hidden piece of malware which has not been detected by your security tools that protects malicious files and registry keys (which have been detected) so they cannot be permanently deleted. Disinfection will probably require the use of more powerful tools than we recommend in this forum. Before that can be done you will need you to create and post a DDS/HijackThis log for further investigation.

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
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#12 jhchnc

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Posted 31 March 2009 - 02:18 PM

Ok, will do. Thank you very much. Very helpful.

#13 quietman7

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Posted 31 March 2009 - 05:14 PM

Your DDS/HijackThis log is posted here.

Now that your log is posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

To avoid confusion, I am closing this topic until you are cleared by the HJT Team. If you still need assistance after your log has been reviewed and you have been cleared, please PM me or another moderator and we will re-open this topic.

Good luck with your log.
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