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Need help with removal


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#1 pooh8840

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Posted 27 March 2009 - 01:42 PM

bitdefender says it cant mess with gizoroda.dll, ketedoti.dll, A0008869.dll

it says that they are both trojan.vundo.gke

and cant be moved of deleted because there is a process using them. I rebooted in safe mode but both were not in the folder

Edited by pooh8840, 27 March 2009 - 02:19 PM.


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#2 boopme

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Posted 27 March 2009 - 02:20 PM

hi,welcome to BC Let's see what MBam says about these.

Next run MBAM:
Please download Malwarebytes Anti-Malware (v1.35) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
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#3 pooh8840

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Posted 27 March 2009 - 04:30 PM

Malwarebytes' Anti-Malware 1.35
Database version: 1907
Windows 5.2.3790 Service Pack 2

3/27/2009 5:19:40 PM
mbam-log-2009-03-27 (17-19-40).txt

Scan type: Quick Scan
Objects scanned: 59016
Time elapsed: 3 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 6
Registry Values Infected: 4
Registry Data Items Infected: 4
Folders Infected: 0
Files Infected: 14

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
c:\WINDOWS\system32\kotefale.dll (Trojan.Vundo.H) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{216c46c7-f437-4bb5-b944-4a96d77a5650} (Trojan.BHO.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{216c46c7-f437-4bb5-b944-4a96d77a5650} (Trojan.BHO.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.BHO) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\dslcnnct (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\mukoyohisa (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cpmabc1be65 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.BHO) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\ssodl (Trojan.BHO) -> Delete on reboot.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: c:\windows\system32\kotefale.dll -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: system32\kotefale.dll -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\ketedoti.dll (Trojan.Vundo.H) -> Delete on reboot.
c:\WINDOWS\system32\kotefale.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\SysWOW64\gizoroda.dll (Trojan.BHO.H) -> Delete on reboot.
c:\WINDOWS\SysWOW64\kotefale.dll (Trojan.BHO) -> Delete on reboot.
C:\WINDOWS\system32\febudipi.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\gigivada.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\nafazoye.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ojchbb.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\pusekudu.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\qasyiy.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\~.exe (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\guserohu.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\doheyesi.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\goyipeme.dll (Trojan.Vundo) -> Quarantined and deleted successfully.

#4 extremeboy

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Posted 27 March 2009 - 04:35 PM

Hello.

MBAM found a lot of vundos. Some were deleted on reboot because it was not able to be removed normally. Therefore, please update MBAM again and run a Full Scan to make sure everything was removed and see if anything else gets picked up :thumbsup:

With Regards,
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#5 pooh8840

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Posted 27 March 2009 - 07:57 PM

Ok.

#6 pooh8840

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Posted 27 March 2009 - 09:30 PM

bitfegender is still saying that gizoroda.dll is still on my computer heres the last scan log from the malware tool.


Malwarebytes' Anti-Malware 1.35
Database version: 1909
Windows 5.2.3790 Service Pack 2

3/27/2009 10:23:22 PM
mbam-log-2009-03-27 (22-23-22).txt

Scan type: Full Scan (C:\|)
Objects scanned: 150400
Time elapsed: 36 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{216c46c7-f437-4bb5-b944-4a96d77a5650} (Trojan.BHO.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{216c46c7-f437-4bb5-b944-4a96d77a5650} (Trojan.BHO.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\mukoyohisa (Trojan.Vundo.H) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\SysWOW64\gizoroda.dll (Trojan.BHO.H) -> Delete on reboot.

#7 boopme

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Posted 28 March 2009 - 08:31 AM

Hi did you reboot the PC normally after that scan ,if not do that next.
Now Run ATF and SAS:
SAS
From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Follow by Rerunning MBAM

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.



Please ask any needed questions,post log and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 pooh8840

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Posted 28 March 2009 - 08:45 AM

There isnt an alternative mirror for the superantispyware is there?

#9 boopme

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Posted 28 March 2009 - 08:52 AM

Hi,you cannot download it from the above link?
here's another
http://download.cnet.com/SuperAntiSpyware-...4-10523889.html
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 pooh8840

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Posted 28 March 2009 - 08:57 AM

It was currently down but has come back up within the past 5 minutes, thanks

#11 pooh8840

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Posted 28 March 2009 - 09:11 AM

I'm sorry i forgot to mention. That atf cleaner wont work on my system. I believe its because i use 64 bit windows xp.

edit: well...2 windows popped up and 1 was the acutal program i did what you mentioned and it cleaned something(probably emptied recycle bin)

Edited by pooh8840, 28 March 2009 - 09:13 AM.


#12 boopme

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Posted 28 March 2009 - 10:33 AM

OK,skip the ATF. Can you post the SAS log?
To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 pooh8840

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Posted 28 March 2009 - 12:10 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/28/2009 at 11:18 AM

Application Version : 4.25.1014

Core Rules Database Version : 3819
Trace Rules Database Version: 1773

Scan type : Complete Scan
Total Scan Time : 01:03:06

Memory items scanned : 107
Memory threats detected : 0
Registry items scanned : 4108
Registry threats detected : 2
File items scanned : 16032
File threats detected : 0

Adware.Vundo Variant/Rel
HKLM\SOFTWARE\Microsoft\MS Track System
HKLM\SOFTWARE\Microsoft\MS Track System#Uid


EDIT: when it rebooted it said rundll error because it couldn't find ketedoti.dll

Edited by pooh8840, 28 March 2009 - 12:11 PM.


#14 pooh8840

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Posted 28 March 2009 - 10:21 PM

it seems whatever it is its redownloading itself or some other file is causing it to...the pop up are back now from before.

#15 boopme

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Posted 28 March 2009 - 10:46 PM

Hello OK we have 2 things we can do. Also post back the exact message if it still persists. Update MBAm and run it again . But first disable any other AV or active security tools for this. I want to see if they are stooping it from loading into memory. Thus preventing it's removal/.

Rerun MBAM

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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