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Problem with HP deskjet 3550


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9 replies to this topic

#1 cosmic_sniper05

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Posted 27 March 2009 - 09:21 AM

I am using HP deskjet 3550. After the ink ran out, I decided to refill it than to buy a new cartridge but after a few months it is starting to fail. First, it fails to print colored print outs. Later on, it occasionally fail to print black and white texts. I though its just the cartridge that is empty but when I checked the cartridges, it does not seem to be empty (as far as its weight is concerned...). Could this have something to do with the software that supports my printer or is it really something about refilling my cartridge? :thumbsup:
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#2 hamluis

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Posted 27 March 2009 - 09:55 AM

<<...but after a few months it is starting to fail.>>

Well...I don't know how long you think a filled cartridge lasts. And...they do dry out, if not used frequently. I never noticed any significant weight difference in a cartridge which I had refilled and an empty one.

Have you tried refilling it again?

Louis

#3 cosmic_sniper05

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Posted 27 March 2009 - 11:05 AM

<<...but after a few months it is starting to fail.>>

Well...I don't know how long you think a filled cartridge lasts. And...they do dry out, if not used frequently. I never noticed any significant weight difference in a cartridge which I had refilled and an empty one.

Have you tried refilling it again?

Louis



Is that so? Well maybe that's what happened. I'll consider the option of having it refilled. Thanks!

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#4 Queen-Evie

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Posted 27 March 2009 - 11:32 AM

Check the cartridge. (the following is the path and tab names for my HP f335, yours may be the same or something similar)

From start menu, Control Panel.
Open up Printers and Faxes.
Right click on HP printer, select Printer Preferences.
Choose Features tab.
At the bottom, open Printer Services.
When the Toolbox opens, click on Estimtated Ink Levels tab.
This will show you the amount of ink left in the cartridge.

When the Toolbox is open, you could also open the Device Services tab and clean the ink cartridge.

#5 cosmic_sniper05

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Posted 27 March 2009 - 11:37 AM

Queen-Evie would that procedure also work even though my cartridges are already refilled?
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#6 hamluis

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Posted 27 March 2009 - 01:32 PM

FWIW: I've found that these printers only accurately reflect the ink level of a cartridge...if the software assumes that it's a brand new cartridge when it went in and the user/owner installed it properly as such.

My mono laser printer tends to more accurately reflect the ink level, compared to any inkjet I've ever used.

Louis

#7 Queen-Evie

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Posted 27 March 2009 - 01:59 PM

The only thing I can tell you is to try it.
I'd be interested to know what the estimated ink level is in a newly refilled cartridge.
As for cleaning the cartridge, that works anytime.

I assume that the estimated level will work with a refilled cartridge.

#8 cosmic_sniper05

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Posted 28 March 2009 - 01:02 AM

I tried to check the ink level before when it was newly refilled and I found that the computer still detects it to be "low ink level". I was advised by the refiller that the system would not detect the new ink level and he was right.

Is it possible that my cartridge was damaged during the refilling process? Or the softwares that support my printer is malfunctioning?
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#9 garmanma

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Posted 28 March 2009 - 09:48 AM

Did you try cleaning the contacts on the cartridge?
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#10 cosmic_sniper05

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Posted 28 March 2009 - 01:25 PM

Yes I have tried to clean the cartridges both through the cleaning tool, that comes with the hpassistant, and manually, by cleaning the contacts. But it still won't work. Right now my black cartridge is capable of printing but not as good as i should be performing. My colored cartridge is really not working.
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For other computer problems, this blog might be helpful:
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