Posted 27 March 2009 - 06:59 AM
Hi I'm not an expert so please bear with me. I've got a Mutimedis PC with Windows Vista (not professional), connected via wireless link to a home network, one other (Sony Vaio) connected to the network, hard wired. The PC seems infected, since yesterday afternoon the Start Menu appears randomly and flickers or flashes, as does the Caps lock light. I cannot enter anything into the browser windows as the PC keeps bringing up the shortcuts for that key, printing menu if I hit "P", etcetera. When I reboot the PC it starts up in "F" mode, although I can turn that light off by pressing the key again, I cannot stop the start menu coming up every few seconds nor the Caps lock to stop randomly triggering every few seconds and as soon as I try to type anything. I looked into the processes, the limit of my technical knowledge, and found a couple of (I think) suspect processes running, not attributed to System or me, including cssrs.exe, ati2Evxx.exe, unsecapp.exe, winlogon.exe, and rundll32.exe, I think the first is a known Trojan from what I could look up online? I had McAfee running at the time I got infected, several McAfee "scans" have turned up nothing. I am using the laptop to type as the PC is totally unusable although it boots up and shuts down ok for now, and I can open up the internet browser. I can point and click but cannot type anything in, neither in Word nor web addresses in the browser, please can you bear this in mind and help with advice as to how to get logs of activity to you directly from the PC without having to type anything, if you need them- for this reason I could not run the DDS, as instructed for new users with a malware problem, as I cannot type the login for this user account from that PC to attach it with this mail. So far, whatever it is has not affected the laptop but I am completely stuck! (And wondering how this got onto my PC with McAfee running?!) Thank you!!