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To restart and clean out laptop


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6 replies to this topic

#1 yoori

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Posted 26 March 2009 - 07:19 PM

Hi,
Last month my mothers laptop was badly infected with viruses where I couldn't log in to her desktop and it would automatically kick me off, with and without using safemode. Even with help from DaChew, somehow all the things we tried to resolve ended up not working for me. So I decided to use one of the boot-rescue cds to save and transfer files to another clean computer. Now I would like to wipe out the laptop clean and start over again, therefore I need guidance to do that, because I have no clue what to do.

The laptop is
HP Pavilion dv4000 | dv4307cl

I'm not sure what else info I need to put
If you need more description of the laptop, please tell what/where I need to look for it
so I can add them in.

Thank you for your time.

-Yoori

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#2 Bouken Red

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Posted 26 March 2009 - 07:57 PM

Hi you have a good laptop.

Make sure that your files are already back up

First you need is the disc for Windows or the recovery disc
If you have the windows OS disc make sure that you have the Product Key

Also Drivers and Utilities disc


Note: Also if you are using a laptop please remove the battery and just use the power adapter since the more you charge the battery even though its fully charged it will cause the battery to weak.

Hope this will help you
Bouken Red

#3 yoori

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Posted 26 March 2009 - 11:21 PM

Hi,
Is there another way to do recovery on the laptop? I can't find the recovery cd :thumbsup:

#4 K-Pock

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Posted 26 March 2009 - 11:34 PM

Usually when you first boot the laptop and it shows the HP logo, it will show a couple options briefly, typically something like F2 = Enter Setup and F10 = System Recovery. See if you have an option for System Recovery. If so, that's what you're looking for!

#5 yoori

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Posted 27 March 2009 - 01:49 AM

Yeah, but what do I do after I hit the F10 button
I don't know where to start or what to do.
That's why I need someone to guide me through.

#6 Elise

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Posted 27 March 2009 - 02:34 AM

If you want to wipe out as in reformat you definitely are going to need a CD, recovery or XP-install. There is no way to reformat and reinstall XP without one of these disks, unless you want to go Linux. If you have the license key from XP, you can try to borrow a CD, but you have to make sure that the license key is for the same product as the install-CD (if your license is for XP Pro SP1, you have to use a CD with XP pro SP1).

Good luck

Edited by elise025, 27 March 2009 - 02:35 AM.

regards, Elise


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#7 hamluis

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Posted 27 March 2009 - 08:20 AM

Just to clarify...there is a way to reinstall/restore the system to factory defaults...in those cases where the system manufacturer utilized a recovery/restore partition, in lieu of creating restore/recovery CDs.

But it appears to me that disks apply on this system and they are available from HP, http://h20000.www2.hp.com/bizsupport/TechS...ortTaskId=22918

As for not knowing what to do...you can try reading your owner's manual for such situations...or browsing the HP website.

Louis




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