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Search Engine links redirected and cant open spyware progs


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5 replies to this topic

#1 RobbieRob

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Posted 26 March 2009 - 04:34 PM

Hello. Currently I am having problems with the links of my search engines(google and yahoo) being redirected to other strange sites. Also, when I would either reboot my computer or when I would try to run Skype I would get this error message "The application or DLL c:\windows\system32\mcenspc.dll is not a valid windows image please check this against our installation diskette" I removed mcenspc.dll from the system32 folder and then I ran Avast 4.8 Home Edition. It immediately found a virus in the memory and had me reboot to run a scan on start up. During the start up scan it found a couple more. After the reboot I ran an additional thorough scan and it found another virus. Then(lol) I ran a third until finally it found no more viruses. Next I decided to run Search & Destroy Spyware remover, but it wont open and neither will Malwarebytes' Anti-Malware. I rebooted and these programs will still not open. Plus, I am still having problems with my search engines being redirected. Any help I can get would be much appreciated. My computer is running Windows XP Home Edition with Service Pack 3. Thanks.

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#2 garmanma

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Posted 26 March 2009 - 07:44 PM

Try downloading and running this specialized tool from Bitdefender

Down load
http://www.bdtools.net/download/bd_rem_tool.zip

reference page
http://www.bdtools.net/

Edited by garmanma, 26 March 2009 - 07:45 PM.

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#3 RobbieRob

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Posted 26 March 2009 - 08:40 PM

No dice. Ran Bitdefender and it said my system is clean. Plus, the original problems are still there.

#4 DaChew

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Posted 26 March 2009 - 09:48 PM

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

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#5 RobbieRob

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Posted 27 March 2009 - 02:16 AM

Followed your instructions but my computer wont run in safe mode, as soon as I choose safe mode a collection of.."multi(0)disk(0)rdisk(0)partition(1)\windows\System32\Drivers\ " files scroll across the screen then its says at the bottom "Press ESC to cancel loading SPTD.sys" and then the computer locks up. After this happened I rebooted in regular mode and Avast gave me this warning. "Suspicious files have been detected(using a heuristic method). This may be a sign of malware infection. Please allow the files to be submitted to our virus lab for analysis."

The files paths are:
C:\WINDOWS\system32\Drivers\gaopdxlvyxvitudjnoybqfulqmoltshhboetpq.sys Type: Rootkit:hidden file
C:\WINDOWS\system32\drivers\gaopdxlvyxvitudjnoybqfulqmoltshhboetpq.sys Type: hidden services

It gives me the options of "Delete Now" or "Ignore"

#6 DaChew

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Posted 27 March 2009 - 05:15 AM

Avast has spotted the key to the infection

Run cureit from normal mode and enable heuristics

After a reboot then run MBAM with updated definitions and a quick scan

Post both logs please
Chewy

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