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MS Antivirus 2009/ McAfee no longer working


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2 replies to this topic

#1 ugh!

ugh!

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Posted 26 March 2009 - 01:54 PM

I contracted this virus and scan and attempted to remove it with malwarebytes' anti-malware, but my internet is still not displaying correctly and is acting out of wack. When I attempted to remove it said that certain items were unable to removed, but would be deleted when I restarted my computer. This is the report I orignally got from Malwarebytes'.....

Malwarebytes' Anti-Malware 1.34
Database version: 1749
Windows 5.1.2600 Service Pack 2

3/26/2009 2:17:56 PM
mbam-log-2009-03-26 (14-17-56).txt

Scan type: Quick Scan
Objects scanned: 77043
Time elapsed: 3 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{dd6b8cda-1755-44bd-bf0a-4df0d0395924} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\vgcmsnrq (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{dd6b8cda-1755-44bd-bf0a-4df0d0395924} (Trojan.Vundo.H) -> Delete on reboot.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableRegistryTools (Hijack.Regedit) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoFolderOptions (Hijack.FolderOptions) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\system32\duyfqpd.dll (Trojan.Vundo.H) -> Delete on reboot.

** Within the list are delete on reboot, but they do not seem to delete. After I ran the malwarebytes' the pop-ups and antivirus fakes stopped, but my internet and McAfee are still not working correctly. McAfee is acting like it is blocked. I even tried reinstalling it, but that did not help.

Here are the DDS- Notepad

DDS (Ver_09-03-16.01) - NTFSx86
Run by Student 2 at 14:32:43.92 on Thu 03/26/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.3070.2374 [GMT -4:00]

AV: Total Protection Service *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\WatchGuard\Mobile User VPN\IreIKE.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\WatchGuard\Mobile User VPN\IPSecMon.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\TEMP\3839324962.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\WatchGuard\Mobile User VPN\SafeCfg.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.6.0_05\bin\jucheck.exe
C:\Documents and Settings\Student 2\Desktop\TOPSBDM.exe
C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\IXP000.TMP\InstallToPsB.exe
C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\IXP000.TMP\htmldlg.exe
C:\Program Files\McAfee\Managed VirusScan\VScan\EngineServer.exe
C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtTry.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Student 2\Local Settings\Temporary Internet Files\Content.IE5\89URS1QR\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0080612
uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk-rel/en/side.html?channel=us
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0080612
uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk-rel/en/side.html?channel=us
mDefault_Page_URL = hxxp://www.dell.com
mDefault_Search_URL = hxxp://www.google.com/ie
mSearch Page = hxxp://www.google.com
mStart Page = hxxp://www.dell.com
mSearch Bar = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0080612
uInternet Settings,ProxyServer = http=localhost:7171
uInternet Settings,ProxyOverride = *.local;<local>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/hws/sb/dell-usuk-rel/en/side.html?channel=us
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: : {dd6b8cda-1755-44bd-bf0a-4df0d0395924} - c:\windows\system32\duyfqpd.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [dll] rundll32 dll32,sm
uRun: [Diagnostic Manager] c:\windows\temp\3839324962.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_05\bin\jusched.exe"
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [MVS Splash] "c:\program files\mcafee\managed virusscan\agent\Splash.exe"
mRun: [McAfee Managed Services Tray] "c:\program files\mcafee\managed virusscan\agent\StartMyagtTry.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [sysldtray] c:\windows\ld03.exe
mRun: [Ddalaqiqama] rundll32.exe "c:\windows\Fjamur.dll",e
mRun: [Skuya] rundll32.exe "c:\windows\ekitenimiqayoqan.dll",e
mRunOnce: [wextract_cleanup0] rundll32.exe c:\windows\system32\advpack.dll,delnoderundll32 "c:\docume~1\studen~1\locals~1\temp\ixp000.tmp\"
mRunOnce: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-f400-7760-000000000003}\_SC_Acrobat.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobea~2.lnk - c:\program files\adobe\acrobat 8.0\acrobat\AdobeCollabSync.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mobile~1.lnk - c:\program files\watchguard\mobile user vpn\SafeCfg.exe
uPolicies-explorer: NoFolderOptions = 1 (0x1)
uPolicies-system: DisableRegistryTools = 1 (0x1)
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
Handler: myrm - {4D034FC3-013F-4b95-B544-44D49ABE3E76} - c:\program files\mcafee\managed virusscan\agent\MyRmProt4.7.0.538.dll
Notify: vgcmsnrq - duyfqpd.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 oghpexbz;oghpexbz;c:\windows\system32\drivers\oghpexbz.sys [2004-8-11 23424]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-2-11 201320]
R2 ASFAgent;ASF Agent;c:\program files\intel\asf agent\ASFAgent.exe [2007-1-23 133968]
R2 Crypto;Crypto;c:\windows\system32\drivers\Crypto.sys [2009-2-4 521786]
R2 EngineServer;EngineServer;c:\program files\mcafee\managed virusscan\vscan\EngineServer.exe [2009-2-11 14144]
R2 IPSECDRV;SafeNet IPSec Plugin;c:\windows\system32\drivers\IpSecDrv.sys [2009-2-4 119864]
R3 DniVap;SafeNet WAN Miniport (VA);c:\windows\system32\drivers\vap.sys [2009-2-4 36188]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2009-2-11 38496]
S2 gupdate1c9ad6d9c0bf985;Google Update Service (gupdate1c9ad6d9c0bf985);c:\program files\google\update\GoogleUpdate.exe [2009-3-25 133104]
S2 myAgtSvc;McAfee Virus and Spyware Protection Service;c:\program files\mcafee\managed virusscan\agent\myAgtSvc.exe [2009-2-11 169280]
S3 AsfAlrt;AsfAlrt Service;c:\windows\system32\drivers\Asfalrt.sys [2007-1-23 42832]
S3 McShield;McShield;c:\progra~1\mcafee\manage~1\vscan\McShield.exe [2009-2-11 144704]
S3 MfeAVFK;McAfee Inc. MfeAVFK;c:\windows\system32\drivers\MfeAVFK.sys [2009-2-11 79304]
S3 MfeBOPK;McAfee Inc. MfeBOPK;c:\windows\system32\drivers\MfeBOPK.sys [2009-2-11 35240]
S3 MfeRKDK;McAfee Inc. MfeRKDK;c:\windows\system32\drivers\MfeRKDK.sys [2009-2-11 33832]

=============== Created Last 30 ================

2009-03-26 14:18 61,440 a------- c:\windows\system32\drivers\mpaehr.sys
2009-03-26 13:28 <DIR> --d----- C:\VundoFix Backups
2009-03-26 13:19 388,608 a------- c:\windows\system32\CF27298.exe
2009-03-26 13:12 0 a------- c:\windows\system32\nfr.mpref
2009-03-26 11:35 0 a------- c:\windows\system32\nfr.gpref
2009-03-26 11:35 0 a------- c:\windows\system32\nfr.assembly
2009-03-26 10:52 157,184 a------- c:\windows\ekitenimiqayoqan.dll
2009-03-26 10:40 41,984 a------- c:\windows\Fjamur.dll
2009-03-26 10:39 1 a------- c:\windows\9g234sdff3d23dfgjf23
2009-03-26 10:39 2 ----h--- c:\windows\t55ft2809f44.dat
2009-03-26 10:39 13,312 a------- c:\windows\system32\dll32.dll
2009-03-26 10:39 14,848 ----h--- c:\windows\ld03.exe
2009-03-18 16:38 <DIR> --d----- c:\program files\MSXML 4.0
2009-03-17 10:47 <DIR> --d----- c:\program files\common files\Sonic Shared
2009-03-17 10:47 <DIR> --d----- c:\program files\common files\HP
2009-03-17 10:41 112,458 a------- c:\windows\hpoins07.dat
2009-03-16 16:38 102,262 -------- c:\windows\hpoins05.dat.temp
2009-03-16 16:38 17,505 -------- c:\windows\hpomdl07.dat.temp
2009-03-16 14:59 <DIR> --d----- c:\docume~1\studen~1\applic~1\Stamps.com Internet Postage
2009-03-16 14:58 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{B0AFCE64-DF3F-4824-8985-B21DB0EEE07B}
2009-03-16 14:58 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{E40FD160-D3F8-4151-96D1-7B73567D4FF3}
2009-03-16 14:58 36 a---h--- c:\windows\system32\f9t.dat
2009-03-16 14:58 <DIR> --d----- c:\program files\Stamps.com Internet Postage

==================== Find3M ====================

2009-03-16 16:39 102,259 a------- c:\windows\hpoins05.dat
2009-02-11 11:19 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-11 11:19 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-02-09 06:19 1,846,272 a------- c:\windows\system32\win32k.sys
2009-02-09 06:19 1,846,272 -------- c:\windows\system32\dllcache\win32k.sys

============= FINISH: 14:32:52.62 ===============

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#2 Orange Blossom

Orange Blossom

    OBleepin Investigator


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Posted 04 April 2009 - 06:56 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. You can find information on A/V control HERE

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


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Posted 12 April 2009 - 09:04 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please start a new topic.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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