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Spybot/Sysguard


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#1 tlkudrna

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Posted 26 March 2009 - 12:32 PM

I will try to explain my issue as accurately as possible but I am non-technical so I apologize if I cause any confusion.

Yesterday I got infected with sysguard.exe All of my protection didn't work so I tried my all time favority, spybot. I could not access it from safe mode, safe with networking or with full connection.

A friend did tell me how to remove sysguard which I thought I did, found it in a Windows file, deleted it and then deleted it from the recycling bin.

Apparently I am still infected with something. When I open any internet page, the browser says "https://security.microsoft.com/blocked.php?r=172 I am running MacAfee as we speak and searching Windows again.

I can also still not run or open spybot. When I try I get the spybot icon with a padlock in the lower right corner. When I run the cursor over it, it says:

Spybot-SD Resident
114984 processes blacklisted
283740 known ratings available

I think if I can get spybot back I can get rid of my bug as it was great when I had the XP police virus and nothing else worked. Any insight would be greatly appreciated.

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#2 hamluis

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Posted 26 March 2009 - 01:27 PM

Appropriate forum, IMO:BleepingComputer.com - Am I infected What do I do - http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/

Louis

#3 tlkudrna

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Posted 26 March 2009 - 01:40 PM

Thank you Louis. I moved my post but I cannot seem to delete this one.

#4 hamluis

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Posted 26 March 2009 - 01:51 PM

Don't worry about deleting...maybe it will help direct someone with a similar situation to the proper forum for what seems to be wrong (at that time).

Once you get a clean bill of health, if it turns out not to be a malware issue...you have a post that already references what was known/suspected about the problem.

Louis




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