Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Computer still infected... need help


  • This topic is locked This topic is locked
2 replies to this topic

#1 yeldarb

yeldarb

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia
  • Local time:04:47 PM

Posted 26 March 2009 - 09:06 AM

Hello, I need some help. I had a oh so wonderful VUNDO on my computer. I ran all of the anti-virus stuff that i have to get rid of it (AdAware,Super Anti Spyware, and ESET), and everything looked to be gone. I even cleaned the "error file missing" from my registry (AutoRuns - I had it on my comuter from the last time i needed to clean someting like this up). But now ESET quarantines and deletes a seies of trojans everytime I start my computer. It's always the same they link to www.messengerupdate.com, msgutil.dll, msgutil[1].dll, msgasst.dll, and msgasst[1].dll. I know you guys use a bunch of SERIOUS virus removal tools , but i don't know how to use them without your help. I don't know what else to do.

Edited by yeldarb, 26 March 2009 - 09:41 AM.


BC AdBot (Login to Remove)

 


#2 yeldarb

yeldarb
  • Topic Starter

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia
  • Local time:04:47 PM

Posted 26 March 2009 - 10:36 AM

ESET is now not only detecting the infections on startup, but randomly while the computer is running. I caught the name of the infection on the little ESET NOD 32 pop up this time though. It's "Win32/BHO.NNK trojan"

Again, any help would be appreciated. Thanks.

Sorry, I should have put this in my original post. I'm using Windows XP Pro., and my virus protection is ESET NOD32 Antivirus. I also use SUPERAntiSpyware Free Edition.

Here's a screenshot of one of the notices
Posted Image

Edited by yeldarb, 26 March 2009 - 12:56 PM.


#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,801 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:04:47 PM

Posted 26 March 2009 - 05:05 PM

Hello yeldarb,

I see that you have an HJT log posted here: http://www.bleepingcomputer.com/forums/t/214186/infected-with-win32bhonnk-trojan-sometimes-nnh/

We do not allow more than one topic for the same computer and the same issue as this causes confusion, and in this case may make the disinfection process more difficult.

This leaves you with a choice:

1) Have this thread reopened and the HiJack This log topic deleted

OR

2) Keep this thread closed and wait for assistance in the HiJack This log forum. Please note that that forum is VERY busy.

Please send a Private Message indicating your choice.

Assuming you wish assistance in the HiJack This forum, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users