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Malware or Trojan Horse or Both?

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#1 mmcly


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Posted 26 March 2009 - 08:29 AM

Hi ! I have a malware or Trojan Horse problem. I can't log on to Windows-I get to the log on screen after startup and when I select "OK', i automatically get logged off. This happens in safe mode as well. I remember running AVAST! and it told me it had found and deleted a program "WIN:32-gen" but that's all I could see before the security alert popped up and I experienced the above atated problem. Is there anyway I can get into Windows? I don't have a Windows Start-up CD. Thanks for any help you can give me.

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#2 quietman7


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Posted 26 March 2009 - 12:52 PM

If you cannot bootup in normal or safe mode, then your options are limited. See:Important Note: If this is a virus/Trojan related issue, you should know that some types of malware can result in a system so badly damaged that a Repair Install will NOT help!. Reinstalling Windows without first wiping the entire hard drive with a repartition and/or format will not remove the infection. The reinstall will only overwrite the Windows files. Any malware on the system will still be there afterwards. Starting over by wiping your drive, reformatting, and performing a clean install of the OS removes everything and is the safest action. Please read:These are links to Antivirus vendors that offer free LiveCD or Rescue CD files that are used to boot from for repair of unbootable and damaged systems, rescue data, scan the system for virus infections. All (except Avira) are in the ISO Image file format. Avira uses an EXE that has built-in CD burning capability.If you are not sure how to burn an image, please read How to write a CD/DVD image or ISO. If you need a FREE utility to burn the ISO image, download and use ImgBurn.
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