Posted 26 March 2009 - 04:35 AM
Iím trying to in vain connect my Creative Zen Touch to my PC (XP Pro). When I plug into USB, the USB connection doesnít registeróinstead, the Zen turns on and starts playing music. I think this is the root of the problem, but Iíve tried all the suggested fixes (at least the ones Iíve picked up so far). The Zen is recognised in Device Managerówith an exclamation point (driver not loaded). According to the Zen menu, firmware version 2.11.01 is loaded. Iíve downloaded the firmware file from the Ďnet to attempt an upgrade, but it wonít load (probably because it wonít soft connect). Iíve reset the unit numerous times but Iím just about out of ideas. Is there another driver Iím missing and if so, where can I access it? Other than that, has anyone out there had a similar experience?