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PC won't come out of standby properly


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#1 syncmaster

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Posted 25 March 2009 - 06:32 PM

Hi all,
I have a wee problem with my PC coming out of standby, it has worked ok before in the pass, but then windows got corrupted. Anyway I'd done a full wipe of my partition, reformatted & re-installed windows XP PRO. PC is working a ok again, but when i hit the sleep button the PC goes into standby like it should. (At this state the monitor power light will be flashing, when the PC is on the light will be steady.)

The trouble now is when i move or click my mouse nothing happens, it used to wake PC up before; if i hit the keyboard the PC comes out of standby as sure but not quite. The hard disks spins up ok power light comes on, but the monitor light stays flashing; I'm just looking at a black screen. The way out is to hit the reset button to re-boot PC, which loads as normal.

I have also deleted the partition & re-installed about 2 - 3 times since but i still have this problem which i can't resolve.

Any ideas on how i can get get this sorted will be greatly appreciated.

If there is any other info that you would like me to provide then just ask. Thanks.

system: Win XP PRO version 2002 SP 2.
AMD XP 3000+ 2.22GHz 1.00GB RAM
ACPI Unipro PC

NVIDIA GeForce 6200

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#2 Budapest

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Posted 25 March 2009 - 11:07 PM

When you reinstalled Windows did you install the latest video driver?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 syncmaster

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Posted 26 March 2009 - 05:09 PM

No i didn't, but i will go & find the latest updates for video card & let you know if this does the trick.

I have up-dated the latest video drivers. reboot then i hit the sleep button, when i tried to wake PC up, it is still the same as before. Only partial wake up, so needed to reboot.

Edited by syncmaster, 26 March 2009 - 05:52 PM.


#4 Budapest

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Posted 26 March 2009 - 06:43 PM

Have a look in the Event Viewer for any errors at the time you try to wake the computer.

To open the Event Viewer go to Start > Control Panel > Administrative Tools > Event Viewer. Alternately, go to Start > Run and type in "eventvwr.msc" (without the quotes) and press Enter.

Check in all the categories.

If you find an error that occurred at the time right-click on it and select properties. Copy the information in the window and post it back here. This will help us diagnose your problem.

How To Use the Event Viewer
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 syncmaster

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Posted 26 March 2009 - 09:50 PM

I didn't find any errors which occurred around the two times when i put pc into sleep & woke up this evening. But i do have errors, so what i have done is export the lists. Attached i have a system event viewer list, & a application event viewer list; along side these are error properties lists.

Now i don't know if these errors are the cause of my problems but at lease you can view these to see if they are or not. I hope these will be of help to you.

Attached Files


Edited by syncmaster, 27 March 2009 - 06:25 PM.


#6 Budapest

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Posted 26 March 2009 - 10:17 PM

Make sure you have the latest audio drivers installed.

Also, check your devices in Device Manager (Start > Run > type "devmgmt.msc" (without the quotes) and press Enter). Look for any "!", "?" or "X" symbols.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 syncmaster

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Posted 27 March 2009 - 06:15 PM

Hi budapest,
I have the latest audio drivers installed. In Device Manager i don't have any "?" errors at all, here are the latest attachments with nothing being excluded. I will have to split the up-loads in three.

Attached Files


Edited by syncmaster, 27 March 2009 - 06:27 PM.


#8 syncmaster

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Posted 27 March 2009 - 06:20 PM

I can't add the last attachment titled (event viewer system Warning properties) as i'm going above the up-load quota, if you would like i can email it on to you as the file size is 1mb.

Edited by syncmaster, 27 March 2009 - 06:37 PM.


#9 syncmaster

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Posted 29 March 2009 - 08:06 AM

Hi Budapest,
I got this stop screen today here arethe details as follows:

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 29/03/2009
Time: 13:49:32
User: N/A
Computer: MIKE-DD18B709BE
Description:
Error code 1000007e, parameter1 c0000005, parameter2 804f5ff2, parameter3 f7c62b68, parameter4 f7c62864.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 37 1000007
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 63 30 eters c0
0030: 30 30 30 30 30 35 2c 20 000005,
0038: 38 30 34 66 35 66 66 32 804f5ff2
0040: 2c 20 66 37 63 36 32 62 , f7c62b
0048: 36 38 2c 20 66 37 63 36 68, f7c6
0050: 32 38 36 34 2864
I did an ad-aware scan, then rebooted, when i logged in i found this.

#10 Budapest

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Posted 29 March 2009 - 06:07 PM

Try running through the procedure given here:

http://www.bleepingcomputer.com/forums/t/176011/how-to-receive-help-diagnosing-blue-screens-and-windows-crashes/
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 syncmaster

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Posted 31 March 2009 - 08:27 AM

Hi Budapest,
i have tried trend micro house call but it didn`t seem to do anything,
i also tried bitdefender twice since last night but it keeps freezing my pc half way through scan, i can`t post the result`s cause the scan has 2 finish before you can do that and it doesn`t get that far i`m going to try a few more and i`ll let u know how i get on.

F-Secure Online Virus Scanner, only came up with 1 tracking cookie.

Edited by syncmaster, 31 March 2009 - 01:51 PM.


#12 Budapest

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Posted 31 March 2009 - 04:49 PM

Go straight to Step 3 and try to analyse any memory dumps.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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