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Cant boot in safemode or use Spyware removal tools


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2 replies to this topic

#1 panlid

panlid

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Posted 25 March 2009 - 05:22 PM

Hi, i currently have a few problems going on at once. Firstly google is redirecting to random sites whenever i click a search result link. Second, i cannot boot into safemode, it freezes whilst loading the various dlls. Lastly, i cannot run or even install certain applications, Spybot S&D is one example, i get an error when it begins to install, a friend tested the installer i downloaded and it works fine for him. Other than this i cant see any other issues with my system, however i have no idea what this is and obviously no idea how to remove it.

DDS log:


DDS (Ver_09-03-16.01) - NTFSx86
Run by Dave at 22:16:33.50 on 25/03/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_12
Microsoft Windows XP Professional 5.1.2600.2.1252.44.1033.18.1535.984 [GMT 0:00]

AV: avast! antivirus 4.8.1335 [VPS 090325-0] *On-access scanning enabled* (Updated)
FW: Kerio WinRoute Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Dave.HADES\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Dave.HADES\Desktop\dds.scr

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: DAEMON Tools Toolbar: {32099aac-c132-4136-9e9a-4e364a424e17} - c:\program files\daemon tools toolbar\DTToolbar.dll
uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\dave.hades\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [DAEMON Tools Lite] c:\program files\daemon tools lite\daemon.exe -autorun
mRun: [NVMixerTray] "c:\program files\nvidia corporation\nvmixer\NVMixerTray.exe"
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [4oD] "c:\program files\kontiki\KHost.exe" -all
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\dave~1.had\startm~1\programs\startup\magicd~1.lnk - c:\program files\magicdisc\MagicDisc.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
TCP: NameServer = 85.255.112.182,85.255.112.119
TCP: {96893C59-2F7D-4091-A969-0EED014ED464} = 85.255.112.182,85.255.112.119
TCP: {D202A016-3A05-45A9-B315-8DFCC34BECF3} = 85.255.112.182,85.255.112.119
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~2\office12\GR99D3~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\dave~1.had\applic~1\mozilla\firefox\profiles\4lp1n76o.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Amazon.co.uk
FF - prefs.js: browser.startup.homepage - hxxp://www.bbc.co.uk
FF - prefs.js: keyword.URL - about:neterror?e=query&u=
FF - component: c:\program files\daemon tools toolbar\firefoxdtt\components\DTToolbarFF.dll
FF - plugin: c:\documents and settings\dave.hades\local settings\application data\google\update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npBBCPlugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPStreamPlug.dll

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-3-23 114768]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-3-23 20560]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2009-3-23 138680]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2009-3-23 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2009-3-23 352920]
R3 kvpndev;Kerio VPN adapter;c:\windows\system32\drivers\kvpndrv.sys [2008-6-24 65024]
R3 kwflower;Kerio WinRoute Firewall Driver - Lower Layer;c:\windows\system32\drivers\kwflower.sys [2008-7-2 100352]
S3 kwfupper;Kerio WinRoute Firewall Driver - Upper Layer;c:\windows\system32\drivers\kwfupper.sys [2008-11-24 123952]
S3 WinRoute;Kerio WinRoute Firewall;c:\program files\kerio\winroute firewall\winroute.exe [2008-11-24 3987304]

=============== Created Last 30 ================

2009-03-24 11:35 54,156 a---h--- c:\windows\QTFont.qfn
2009-03-24 11:35 1,409 a------- c:\windows\QTFont.for
2009-03-23 10:29 1,060,864 a------- c:\windows\system32\MFC71.dll
2009-03-19 10:33 73,728 a------- c:\windows\system32\javacpl.cpl
2009-03-19 10:07 <DIR> --d----- c:\docume~1\alluse~1.win\applic~1\Kaspersky Lab Setup Files
2009-03-19 02:02 90,112 a------- c:\windows\unvise32.exe
2009-03-19 02:02 86,016 a------- c:\windows\unvise32qt.exe
2009-03-19 02:02 <DIR> --d----- c:\windows\system32\QuickTime
2009-03-19 02:01 <DIR> --d----- c:\program files\The Rosetta Stone
2009-03-19 01:04 <DIR> --d----- c:\program files\HDExtrem
2009-03-12 23:14 <DIR> --d----- c:\docume~1\dave~1.had\applic~1\Spotify
2009-03-12 23:14 <DIR> --d----- c:\program files\Spotify
2009-03-10 23:43 <DIR> --d----- C:\logs3
2009-03-10 00:23 221,184 a------- c:\windows\system32\wmpns.dll

==================== Find3M ====================

2009-03-25 21:05 337,895 a------- c:\windows\system32\drivers\kwflower.log
2009-03-19 10:33 410,984 a------- c:\windows\system32\deploytk.dll
2009-02-21 07:52 107,888 a------- c:\windows\system32\CmdLineExt.dll
2009-01-30 06:40 163,644 a------- c:\windows\system32\drivers\secdrv.sys
2009-01-26 02:40 11,801 a------- c:\windows\system32\drivers\kwfupper.log
2009-01-23 22:35 86,327 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-01-23 22:25 21,640 a------- c:\windows\system32\emptyregdb.dat

============= FINISH: 22:16:41.23 ===============

Thanks in advance for any help in resolving this issue.

Attached Files



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#2 KoanYorel

KoanYorel

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Posted 04 April 2009 - 04:57 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 08 April 2009 - 01:42 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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