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Dragging to the Internet Site


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13 replies to this topic

#1 etaoin

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Posted 24 March 2009 - 06:22 PM

Hello All,
A strange situation controls my computer. After entering a Url site, it takes a long time to get to the site and sometimes never. My system is a WindowsXP Pro SP3 and when I'm not using the Firefox browser to get to an internet site the computer performs satisfactorily. These sites can be from a Google search or from bookmarks that I use daily. The delays produce the arrow cursor with an hourglass attached. Meanwhile the activity bar in the lower left of the screen shows transferring to many various sites. Eventually the bar may show the word Done. Sometimes Done never appears and when after a waiting period I hit Escape a blank screen appears. Of interest however, is that when I use Escape and go up to the Address Bar and use the Enter key, the site usually opens.

In an effort to sort out this problem, I have worked with the Hosts file loaded and unloaded. My impression is that the unloaded Hosts file produces many more delays than the loaded file. I'm not sure that this condition is caused by some malware. To that end I have run Malwarebytes and Avast anti-virus programs. Also, I've run SUPERAntiSpyware and Spybot S&D. Each of these programs showed no infections. I would welcome any advice that may help me eliminate whatever the problem is.

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#2 DaChew

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Posted 24 March 2009 - 10:53 PM

Use the ATFCleaner to clear your firefox cache and other temp data

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".
Chewy

No. Try not. Do... or do not. There is no try.

#3 etaoin

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Posted 25 March 2009 - 06:39 PM

DaChew,

ATF Cleaner has been part of my system for several years and I use probably every other day. I did follow your advice and used ATF on Windows and Firefox. Unfortunately its use did not appear to make any difference, I still have the arrow-hourglass combination on many sites. The reaction is pretty much as I stated in my first post. Thank you for your interest and if you care to add other thoughts I'll be glad to try them.

#4 DaChew

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Posted 25 March 2009 - 08:10 PM

It's best to use the simplest safest checks first then procede to the less obvious, if you had mentioned you had cleared temp files we would have saved that extra step.

Please download GooredFix and save it to your Desktop. Double-click Goored.exe to run it. Select 1. Find Goored (no fix) by typing 1 and pressing Enter. A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt). Note: Do not run Option #2 yet.

Edited by DaChew, 25 March 2009 - 08:11 PM.

Chewy

No. Try not. Do... or do not. There is no try.

#5 etaoin

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Posted 26 March 2009 - 10:40 AM

DaChew,

Enclosed is the log produced by GooredFix v1.92
Thank you for your guidance.
-----------------------------------------------------------------------

GooredFix v1.92 by jpshortstuff
Log created at 11:30 on 26/03/2009 running Option #1
Firefox version 3.0.7 (en-US)

=====Suspect Goored Entries=====

=====Dumping Registry Values=====

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 3.0.7\extensions]
"Plugins"="C:\Program Files\Mozilla Firefox\plugins"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 3.0.7\extensions]
"Components"="C:\Program Files\Mozilla Firefox\components"

#6 DaChew

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Posted 26 March 2009 - 10:57 AM

I would uninstall firefox and then reboot and reinstall
Chewy

No. Try not. Do... or do not. There is no try.

#7 etaoin

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Posted 27 March 2009 - 10:30 AM

Hello DaChew,

I followed your last instructions and removed Firefox, rebooted and re-installed Firefox. It may be wishful thinking but I thought I saw a slight improvement. The activity bar in the lower left screen still showed multiple site addresses but finally the word Done. Occasionally the arrow-hourglass combination appeared for extended periods and when I clicked the Esc key the word Stopped appeared in the Activity bar.

By the way, I did save my Bookmarks and brought them back to the new Firefox and that is what I'm still using. Any further instructions? Thanks again.

Edited by etaoin, 27 March 2009 - 02:54 PM.


#8 DaChew

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Posted 27 March 2009 - 04:11 PM

If IE was having a problem I might suspect a dns problem with your router, that's usually a total hijack tho.

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 2.0.0.20\extensions]
"Plugins"="C:\Program Files\Mozilla Firefox\plugins"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 2.0.0.20\extensions]
"Components"="C:\Program Files\Mozilla Firefox\components"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"jqs@sun.com"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff"


My goorfix, you don't use java?
Chewy

No. Try not. Do... or do not. There is no try.

#9 etaoin

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Posted 27 March 2009 - 05:31 PM

DaChew,

I'm confused. goorfix or gooredFix? Java? Probably you have too many replies going.

#10 DaChew

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Posted 27 March 2009 - 05:52 PM

I am not worried about your bookmarks but from I read here

http://www.mozilla.com/en-US/firefox/3.0.8/releasenotes/

Your reinstall kept your web browsing history, extensions or other add-ons.

I would try and get a clean install with the new version
Chewy

No. Try not. Do... or do not. There is no try.

#11 etaoin

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Posted 29 March 2009 - 11:32 AM

DaChew,

"Your reinstall kept your web browsing history, extensions or other add-ons"

Not entirely true. The only carry-over was the Bookmark addresses. But I did uninstall Firefox again and am now using it without any Bookmarks installed. My impression is that there might be a slight improvement but occasionally there will be a hangup. For example one of these is the YouTube address where the arrow-hourglass combination persists. To my knowledge I have never used YouTube in all my computer life.

If you are so inclined, I'll try any other suggestions you might care to present. Thank you.

#12 DaChew

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Posted 29 March 2009 - 11:45 AM

Did you manually delete your profile folder before doing the clean install?

Documents and Settings\<UserName>\Application Data\Mozilla\Firefox


Chewy

No. Try not. Do... or do not. There is no try.

#13 etaoin

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Posted 29 March 2009 - 01:34 PM

DaChew,

"Did you manually delete your profile folder before doing the clean install?"

I'll explain my removal procedure. Control Panel > Add/Remove programs > Remove Mozilla Firefox > RegSeeker > to find Firefox, then remove all Firefox found.
A search for Firefox by AgentRansack > Delete any remaining Firefox. At this point there is no Firefox on the computer.
Then I use Internet Explorer to get Firefox back. Any web sites that I go to is by typing the site's address in the Address bar.

When I went to this site, Bleepingcomputer.com to see your latest reply, the hangup was on www.google-analytics.com.
Any further suggestions?

#14 DaChew

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Posted 29 March 2009 - 02:00 PM

I went to this thread with FF2xxx and noscript, not logged on and saw intellitxt and googesyndication trying to run scripts

Sounds more like some protection kicking in than malware.

You might post over in the web browsing forum

http://www.bleepingcomputer.com/forums/f/14/web-browsingemail-and-other-internet-applications/
Chewy

No. Try not. Do... or do not. There is no try.




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