virusremover2009

Hi my computer is going to blue screen & rebooting, IE8 keeps restarting, I have downloaded malwarebytes!antimalware & run several times the first time it found about 10 trojans ect. & removed them when requested.
When I run again it finds 2 more trojans but although it says it will remove them it does not. Please see below.

Trojan.Agent Registry Data HKEY_LOCALMACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogin\Userinit Data: c\windows\system32\userinit.exe
No action taken

Trojan.Agent Registry Data HKEY_LOCALMACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogin\Userinit Data: system32\userinit.exe
No action taken

Any help would be much appreciated.


Regards Baz


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

Hello.

You have a nasty infection. One of your system file, userinit.exe is infected.

Let's see if we can clean it off and see if you have a clean one on your computer.

Install Recovery Console and Run ComboFix

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
Link 3

• Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
• Close any open windows, including this one.
• Double click on ComboFix.exe & follow the prompts.
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
• If you did not have it installed, you will see the prompt below. Choose YES.
• 
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

• Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
  
  
• Click on Yes, to continue scanning for malware.
• When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).

Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.

Note: Please Do NOT mouseclick combofix's window while its running because it may call it to stall.

With Regards,
Extremeboy

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 days the topic will need to be closed.

Thanks for understanding.

With Regards,
Extremeboy

Hello.

Due to Lack of feedback, this topic is now Closed.

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic in the Hijackthis-Malware Removal forum.

With Regards,
Extremeboy