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Not sure whats wrong but would appreciate the help!


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#1 dkoeber

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Posted 24 March 2009 - 02:35 AM

Hi! This is my first post on here and I've heard that you guys are great help so I thought I would give it a try.

First off when I start up my computer this is the message I get: The instruction at "0x005b0209" referenced memory at "0x00000000" The memory could not be "read" I have no idea what this means?

Then when I open up Firefox, first off its takes FOREVER to load up when usually my internet connection is very fast. But it seems like every time I go to a new website, say from Yahoo to Yahoo Sports or Myspace a Internet Explorer window will open up. And a few times multiple Internet Explorer windows have opened up and most of the time its just a blank Internet Explorer window or says something about some program. My virus scan I use is Avast. I've always ran AdAware and Spybot S&D as well as C Cleaner. I thought I had the problem taken care of but it seems to comeback. Any help would be greatly appreciated! Thanks!!

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#2 quietman7

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Posted 24 March 2009 - 11:26 AM

This error message occurs because the operating system does not allocate a large enough buffer for the maximum string length that is permitted. When the data is larger than the buffer size, the Winlogon service stops unexpectedly and your computer generates the error message.

"The memory could not be read" error message

Please download Malwarebytes Anti-Malware (v1.34) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with disinfection. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes. Click this link to see a list of programs that should be disabled.
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#3 dkoeber

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Posted 24 March 2009 - 02:43 PM

Here is the Log from my scan


Malwarebytes' Anti-Malware 1.34
Database version: 1892
Windows 5.1.2600 Service Pack 3

3/24/2009 2:30:42 PM
mbam-log-2009-03-24 (14-30-42).txt

Scan type: Quick Scan
Objects scanned: 68767
Time elapsed: 22 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 7
Registry Keys Infected: 24
Registry Values Infected: 5
Registry Data Items Infected: 6
Folders Infected: 0
Files Infected: 18

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\SYSTEM32\joyapate.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\pajuneyo.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\momukome.dll (Trojan.Vundo.H) -> Delete on reboot.
c:\WINDOWS\SYSTEM32\dazetaha.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\dupekada.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\liseruka.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\dcuvdf.dll (Trojan.Vundo) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{d6fa563c-7510-4457-89ea-3be68109f067} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{d6fa563c-7510-4457-89ea-3be68109f067} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{d2f7938e-2849-4d53-b7ef-0d2b76b47f3c} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{d2f7938e-2849-4d53-b7ef-0d2b76b47f3c} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{d2f7938e-2849-4d53-b7ef-0d2b76b47f3c} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{4d1c4e81-a32a-416b-bcdb-33b3ef3617d3} (Adware.Need2Find) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{10e42047-deb9-4535-a118-b3f6ec39b807} (Adware.ISTBar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{f919fbd3-a96b-4679-af26-f551439bb5fd} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{5929cd6e-2062-44a4-b2c5-2c7e78fbab38} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b64f4a7c-97c9-11da-8bde-f66bad1e3f3a} (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2d2bee6e-3c9a-4d58-b9ec-458edb28d0f6} (Rogue.DriveCleaner) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{37b85a29-692b-4205-9cad-2626e4993404} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{8f4e5661-f99e-4b3e-8d85-0ea71c0748e4} (Adware.NetOptimizer) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{7149e79c-dc19-4c5e-a53c-a54ddf75eee9} (Adware.MediaMotor) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4d1c4e81-a32a-416b-bcdb-33b3ef3617d3} (Adware.Need2Find) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{d6fa563c-7510-4457-89ea-3be68109f067} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\dslcnnct (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Juan (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\74e021dc (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\najezayoga (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cpm77d31240 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\ssodl (Trojan.Vundo.H) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: c:\windows\system32\pajuneyo.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: c:\windows\system32\pajuneyo.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: system32\pajuneyo.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: c:\windows\system32\dazetaha.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: system32\dazetaha.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\SYSTEM32\dcuvdf.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\dumafuyo.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\oyufamud.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\gihujasu.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\usajuhig.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\joyapate.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\etapayoj.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\wopujuta.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\atujupow.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\yorutawe.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\ewaturoy.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\dupekada.dll (Trojan.Vundo.H) -> Delete on reboot.
c:\WINDOWS\SYSTEM32\dazetaha.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\momukome.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\pajuneyo.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\liseruka.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\dijoromo.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\smdat32m.sys (Rootkit.Agent) -> Quarantined and deleted successfully.

#4 quietman7

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Posted 24 March 2009 - 07:36 PM

Your MBAM log indicates some files will be deleted on reboot. If MBAM encounters a file that is difficult to remove, you need to restart the computer so the malware can be fully removed. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. If you have not rebooted, make sure you do this. When done, rescan again with MBAM (Quick Scan) in normal mode and check all items found for removal. Don't forgot to check for database definition updates through the program's interface (preferable way) before scanning. Then click the Logs tab and copy/paste the contents of the new report in your next reply. If you did reboot, then rescan again anyway and post a new log.
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#5 dkoeber

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Posted 25 March 2009 - 03:03 AM

Here is the 2nd log file. My computer seems to be running much faster than it has in a LONG time!



Malwarebytes' Anti-Malware 1.34
Database version: 1894
Windows 5.1.2600 Service Pack 3

3/25/2009 3:02:18 AM
mbam-log-2009-03-25 (03-02-18).txt

Scan type: Quick Scan
Objects scanned: 68578
Time elapsed: 10 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4d1c4e81-a32a-416b-bcdb-33b3ef3617d3} (Adware.Need2Find) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 quietman7

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Posted 25 March 2009 - 07:58 AM

Lets do another scan to see if we find anything else that MBAM may have missed.

Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
alternate download link

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you cannot boot into safe mode, then perform your scans in normal mode.
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