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Infected with Trjon Vundo


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#1 bmyronstyle

bmyronstyle

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Posted 23 March 2009 - 11:56 AM

To whom it may concern,

Hopefully someone can help me with this frustrating Trojan. My computer has been infected with possibly two different Trojans. Windows Defender reports the presence of Trojan:Win32/Vundo.gen!AN and also Trojan:Win32/Vundo.BR (though I haven't seen the later Trojan reported recently). I am fairly sure my computer was infected by a p2p file sharing program, where something was downloaded without my knowledge on my PC by a friend. These Trojans have been on my computer for approximately 3-4 weeks, and I haven't had the time to actively research how to take care of this problem. This I'm sure has made things worse.

I read the HJT tutorial on what to download and how to post. After downloading the DDS file as instructed and saving to the desktop, I attempted to run the program. When I tried to run it however, I received the following error message:

(Window labeled "16 bit MS-DOS Subsystem)
C:\WINDOWS\system32\cmd.com
C:\PROGRA~1\Symantec\S32EVNT1.DLL. An installable Virtual Device Driver failed Dll initialization. Choose 'Close' to terminate the application.

At this point I am totally clueless as to what to do next, please assist when possible. Thanks.

Sincerely,

bmyronstyle

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#2 garmanma

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Posted 24 March 2009 - 08:53 PM

If you cannot get DDS to work, please try this instead.

Please download RSIT by random/random and save it to your Desktop.
Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding Rist attempting to contact the Internet, please allow the connection.
  • Close all applications and windows so that you have nothing open and are at your Desktop.
  • Double-click on RSIT.exe to start the program.
  • If using Windows Vista, be sure to Run As Administrator.
  • Click Continue after reading the disclaimer screen.
  • Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).
  • When the scan is complete, a text file named log.txt will automatically open in Notepad.
  • Save the log file to your desktop and copy/paste the contents into a new topic in the HijackThis Logs and Malware Removal forum, NOT here.
Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.
If RSIT did not work, then reply back here.
Mark
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