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Vista BlueScreen Event ID 10,10005,4609


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#1 m.g

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Posted 23 March 2009 - 11:20 AM

Hello. I have searched the forum topics but haven't been able to find an answer. I hope it is ok to post this question.

I have an Acer Aspire ax1700-u3700a with Vista Home Premium 64bit 4gb ddr2

I had the computer BlueScreen last night 2x, then again this morning. The error messages in the event log are ID 10, ID 10005, and ID 4609.

I am running in safe mode with networking right now. I believe the crash corresponds to the computer going to sleep(why it all of a sudden started happening is beyond me).

I found a possible solution to try with updating the graphics driver but when I went to do that, there were no updates for the driver I have(nvidia geforce g100).

I printed out Windows Technet's support for the errors, but didn't/couldn't increase the size of the page file, do anything with free memory to end a process, or verify that the component services were set properly, etc(I'm not terribly tech-savvy at all and did not want to do something terribly wrong). I did change the Remote Procedue Call(RPC) locater to started(it previously said nothing).

I tried to contact Microsoft, but was told that since the os was installed at purchase of the computer that I needed to contact the manufacturer. I sent Acer an email but as of yet haven't heard back.

I found this site doing seaches for solutions(which was where I found about the graphics driver update)

If disabling the sleep mode is the solution, how would I do that? I looked but couldn't find anything of that but I probably wasn't looking in the right place.

Thanks for any help anyone can give me.

EDIT: 1pm I found I was using the balanced power settings. I changed the put the computer to sleep option to never, the turn off display is set to 15 mins(I didn't change that) and restarted in regular operating mode. I guess I will see if that solves any or all of my errors.
EDIT:2pm the above didn't work and the BlueScreen happened again.
Any help would be greatly appreciated. I am back in Safe Mode with Networking.
Here is the copy from Event Viewer:(these repeat each time the computer crashes.)
Log Name: Application
Source: Microsoft-Windows-WMI
Date: 3/23/2009 2:09:58 PM
Event ID: 10
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Garlin-PC
Description:
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WMI" Guid="{1edeee53-0afe-4609-b846-d8c0b2075b1f}" EventSourceName="WinMgmt" />
<EventID Qualifiers="49152">10</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-03-23T18:09:58.000Z" />
<EventRecordID>5590</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Garlin-PC</Computer>
<Security />
</System>
<EventData>
<Data>//./root/CIMV2</Data>
<Data>SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage &gt; 99</Data>
<Data>0x80041003</Data>
</EventData>
</Event>
Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 3/23/2009 2:09:12 PM
Event ID: 10005
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Garlin-PC
Description:
DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server:
{9E175B6D-F52A-11D8-B9A5-505054503030}
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="49152">10005</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-03-23T18:09:12.000Z" />
<EventRecordID>89681</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>Garlin-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">1084</Data>
<Data Name="param2">WSearch</Data>
<Data Name="param3">
</Data>
<Data Name="param4">{9E175B6D-F52A-11D8-B9A5-505054503030}</Data>
</EventData>
</Event>
Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 3/23/2009 2:09:08 PM
Event ID: 10005
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Garlin-PC
Description:
DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="49152">10005</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-03-23T18:09:08.000Z" />
<EventRecordID>89680</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>Garlin-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">1084</Data>
<Data Name="param2">WSearch</Data>
<Data Name="param3">
</Data>
<Data Name="param4">{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}</Data>
</EventData>
</Event>
Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 3/23/2009 2:09:07 PM
Event ID: 10005
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Garlin-PC
Description:
DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server:
{145B4335-FE2A-4927-A040-7C35AD3180EF}
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="49152">10005</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-03-23T18:09:07.000Z" />
<EventRecordID>89678</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>Garlin-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">1068</Data>
<Data Name="param2">fdPHost</Data>
<Data Name="param3">
</Data>
<Data Name="param4">{145B4335-FE2A-4927-A040-7C35AD3180EF}</Data>
</EventData>
</Event>
Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 3/23/2009 2:09:07 PM
Event ID: 10005
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Garlin-PC
Description:
DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="49152">10005</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-03-23T18:09:07.000Z" />
<EventRecordID>89677</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>Garlin-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">1084</Data>
<Data Name="param2">EventSystem</Data>
<Data Name="param3">
</Data>
<Data Name="param4">{1BE1F766-5536-11D1-B726-00C04FB926AF}</Data>
</EventData>
</Event>
Log Name: Application
Source: Microsoft-Windows-EventSystem
Date: 3/23/2009 2:09:07 PM
Event ID: 4609
Task Category: Event System
Level: Error
Keywords: Classic
User: N/A
Computer: Garlin-PC
Description:
The COM+ Event System detected a bad return code during its internal processing. HRESULT was 8007043c from line 45 of d:\vistasp1_gdr\com\complus\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-EventSystem" Guid="{899daace-4868-4295-afcd-9eb8fb497561}" EventSourceName="EventSystem" />
<EventID Qualifiers="49152">4609</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>16</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-03-23T18:09:07.000Z" />
<EventRecordID>5586</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Garlin-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">d:\vistasp1_gdr\com\complus\src\events\tier1\eventsystemobj.cpp</Data>
<Data Name="param2">45</Data>
<Data Name="param3">8007043c</Data>
</EventData>
</Event>
Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 3/23/2009 2:09:00 PM
Event ID: 10005
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Garlin-PC
Description:
DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server:
{DD522ACC-F821-461A-A407-50B198B896DC}
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="49152">10005</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-03-23T18:09:00.000Z" />
<EventRecordID>89676</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>Garlin-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">1084</Data>
<Data Name="param2">ShellHWDetection</Data>
<Data Name="param3">
</Data>
<Data Name="param4">{DD522ACC-F821-461A-A407-50B198B896DC}</Data>
</EventData>
</Event>
Log Name: System
Source: EventLog
Date: 3/23/2009 2:08:34 PM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Garlin-PC
Description:
The previous system shutdown at 2:06:44 PM on 3/23/2009 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-03-23T18:08:34.000Z" />
<EventRecordID>89663</EventRecordID>
<Channel>System</Channel>
<Computer>Garlin-PC</Computer>
<Security />
</System>
<EventData>
<Data>2:06:44 PM</Data>
<Data>3/23/2009</Data>
<Data>
</Data>
<Data>
</Data>
<Data>4163</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>D9070300010017000E0006002C00AA02D907030001001700120006002C00AA02201C00003C00000001000000201C000000000000100E00000100000000000000</Binary>
</EventData>
</Event>

Edited by m.g, 23 March 2009 - 01:20 PM.


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#2 usasma

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Posted 23 March 2009 - 03:54 PM

Try using this link to find information about the Blue Screen event: http://www.bleepingcomputer.com/forums/top...tml#entry409491
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 m.g

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Posted 24 March 2009 - 08:22 AM

Try using this link to find information about the Blue Screen event: http://www.bleepingcomputer.com/forums/top...tml#entry409491


Thank you for the link.

#4 m.g

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Posted 24 March 2009 - 09:26 AM

I ran a scan using Panda, and posted that information in the "Am I Infected" forum. It looked to be mainly cookies, and some problem with Windows Defender, and something with preloaded Acer games. Once they are fixed, I will find the dmp files and run the debugger and post back here with more information. If that is not right, please correct. Thanks!

#5 m.g

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Posted 24 March 2009 - 10:55 AM

More Information:
After running the scan(Panda), and posting to am I infected(maybe I shouldn't have-very sorry if that is the case, following instructions from scan page link), I downloaded the debugger so I could do that while I was waiting to fix the infected files(cookies mainly). I was running in safe mode with networking since immediately after startup this morning, I got bsod. I cannot install the debugger in safe mode(I got an error message), so I restarted in regular mode. I was able to get the computer up and started to install the debugger, and then bsod.
How can I run the debugger to get the information from the mini dmp file I found if I have to run it in regular mode, but my computer apparantly won't stay in regular mode long enough?
Sorry for all the postings, I'm just trying to update progress, or lack of.

#6 usasma

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Posted 24 March 2009 - 03:20 PM

It's the installer that gives difficulty in Safe Mode - so you should be able to analyze the dump file in Safe Mode.
Here's the link on how to run the debugger: http://www.bleepingcomputer.com/forums/t/176011/how-to-receive-help-diagnosing-blue-screens-and-windows-crashes/
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 m.g

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Posted 24 March 2009 - 03:29 PM

I can't install the program in order to use it. I have it downloaded on my desktop, but cannot install. Normal mode doesn't last long enough to install.

And, to top it all off now, the .dmp file that I had found, is no longer there and searching for .dmp doesn't bring up anything.....

Edited by m.g, 24 March 2009 - 03:49 PM.


#8 usasma

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Posted 24 March 2009 - 04:07 PM

How to find BSOD error messages: http://www.bleepingcomputer.com/forums/top...tml#entry409491

Be on the lookout for a PM from me.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#9 usasma

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Posted 24 March 2009 - 07:53 PM

Info from the email:

Thanks for taking the time to help me. I cannot send the .dmp file because I can not find the one I had found before(it has disappeared-looking in the file it said it was in has nothing, and searching for the file name yields nothing also). When I search for .dmp, all I get are 2 folders named dmplayer and 1 thing called dmplayer.sol
I disabled the automatic restart and wrote down what the bsod said and started in normal mode and bsod. I checked after that for the .dmp and still nothing. I have reenabled the automatic restart because I got stuck there.
This is what the BlueScreen said:
symefa64.sys
page_fault_in_nonpaged_area

It talks about if this is the first time you have seen this to check various things....I didn't write that all down.....Should I have?

Technical Information
***STOP:0x050(0xFFFFF8800B460FF8,0x1,0xFFFFFA6000B2D6EE,0x0)
***SYMEFA64.SYS-Address FFFFFA6000B2D6EE base at FFFFFA6000AFA000,DateStamp 498a3bd7
collecting data for crash dump
initializing data for crash dump
beginning dump of physical memory
dumping physical memory to disk:100
physical memory dump complete

When I go into Event Viewer to collect the data there into a .txt file, whenever I ask for more information, or export, or send information, I get an Error Message that says:
MMC has detected an error in a snap-in and will unload it.
*report this error to Microsoft, and then shut down
*unload the snap-in and continue running MMC
I have always chosen to report the error(I don't know what the snap-in is or if unloading it will cause bigger issues). When I report the error, I get a message that says:
Microsoft Management Control has stopped working-sending information to Microsoft. Then it sends the info and says:
A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Then I have a close program button to click. I click that and the program closes, no notification of solution or anything.

Right now, I can run in Safe Mode with Networking to have access to the bc forum and email.
I hope I have given you some good information to go on. I really appreciate the help. This computer was purchased in Jan-09, so I am really in the dark why this bsod is happening. I thought it had to do with the computer going to sleep/idle, but now it is happening every single time I start the computer in normal mode(within under 3 minutes).
Oh, I did do the Panda scan, and I attatched that txt file that I had saved, there are some tracking cookies, and something about Windows Defender. I posted to a different forum at bc.com but hadn't heard anything yet about getting rid of that stuff.


It's a concern that the dump files are disappearing, but not as much of a concern as the memory dumps are. Luckily you've saved enough information that we can get a start on this.

It appears that the memory dump was caused by this file: SYMEFA64.SYS
My research indicates that it's a part of Norton Internet Security. Is that installed on your system?

If so, please download an antivirus solution as this "fix" will involve uninstalling the Norton products. If you don't know of one, I'd suggest that you look in our freeware topic located here: http://www.bleepingcomputer.com/forums/topic3616.html
Since you've got the 64 bit version of Vista, your choices will be limited. I personally prefer Avast Free ( http://www.avast.com/eng/download-avast-home.html ) as it's 64 bit compatible and has worked well for me for a long time.

Once you've downloaded the antivirus, remove the Norton products through Control Panel...Programs and Features...Uninstall a program. Then immediately install the new antivirus and update it. This is very important to keep you from getting infected.

Then reboot and watch to see if the BSOD's have gone away. Should you get another one, capture it before sending the error message off (copy it to another location to save it).
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#10 m.g

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Posted 24 March 2009 - 08:43 PM

Yes, I do have Norton. I will download Avast, uninstall Norton, and install Avast. I will update Avast, then restart the computer in normal mode.
A couple of questions to make sure I'm doing it all right.
*Should I disable automatic restart again, in case I bsod, so I can write the info down, in case copying the error information doesn't go right?
*If I disable the automatic restart, and I bsod, how do I get out of bsod and into a safe mode option after I have taken the information down? The F8 key didn't work last time, and I had to manually shut everything down(or is that just what you do?)
Thanks again.

#11 m.g

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Posted 25 March 2009 - 03:42 PM

Ok. Working in safe mode, I unhooked my internet, uninstalled Norton, installed Avast and updated it, and restarted the computer. Right now, I am running in normal mode and so far, no bsod. I do not have the automatic restart disabled.
Since I no longer have Norton, do I need anything else for security? I guess I have Windows Defender, although the Panda scan said there was something wrong with it. I do have a couple of tracking cookies that I don't know how to deal with them. I did get a message after restarting that the firewall was off and did I want to turn it on. I said yes, so Windows Firewall is on.
I looked again for any .dmp files but still found none.
Please let me know what else I need to do.
Thanks.

More Info: still no bsod-yay!
I ran Defender and it said nothing was detected, that everything was clean.
My event Viewer is working properly, no more snap-in errors if I go to do anything.
I do have error messages there that say that Avast is not running interactive services. Should I change that? I found info at Microsoft technet that says how to do it, but it also says it could allow someone to take over the computer if it is interactive?
I have an error message about kerberos? I remember seeing those before.
There is also the error id 10 still showing up.
Also, the COM errors are still there. These are all new ones, not the older ones, they are still occurring.
I would guess that since the event viewer is working properly, that I could export the list to a .txt file, should I do that and post it here, or not?

Edited by m.g, 25 March 2009 - 04:01 PM.


#12 usasma

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Posted 25 March 2009 - 04:24 PM

COM errors are something that I don't mess with. I have them on my systems and everything still works OK - so I adhere to the "If it ain't broke, don't fix it" policy :huh:

As for security options, all I use is Avast, Windows Defender, and the Windows firewall - but I've got above average experience with this stuff and won't hesitate to reformat my system if needs be. You could check this forum for more advice: http://www.bleepingcomputer.com/forums/f/25/antivirus-firewall-and-privacy-products-and-protection-methods/ Ask there about the Avast interactive services, I can't find them on my copy.

I've seen Kerberos errors before, but they fall into the "If it ain't broke...." category also (for me).
The key here is are there any problems using the system? If not, then the errors are likely benign, and can safely be ignored.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#13 m.g

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Posted 25 March 2009 - 05:15 PM

Wow, thanks again! The computer has been up and running fine since I got rid of Norton.
I'll leave the rest of it alone and go ask about the Avast in the link you gave me.
I can't thank you enough!

#14 usasma

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Posted 26 March 2009 - 07:25 AM

I'm glad to hear that it's working well for you! Thanks for letting us know!
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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