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If I double-click a .doc or .xls file, I get a brief "Preparing to Install" window that goes away in a second or so. The app then opens to an empty screen. If I then click File/Open, I can drill down to my file and open it that way.
Anyone else have this problem? What did you do to fix it?
This is a long shot, but you may have to associate the files with the program they were meant for. On eway to do this is to open my computer, not any office program. Find the file (files) you want, right click and choose "Open With" and pick the correct program in the list.
In the future your files should open with the right program without any additional efftort.
They're associated. The problem is that I can double-click on a .doc file, for example, and Word will start. I get a real fast little box that says "Preparing to install", then Word opens but there's no file. If I then do File/Open, or go back and double-click the filename in Windows Explorer a second time, it opens with no problem.