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Word and Excel won't open files directly


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#1 Clothahump

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Posted 23 March 2009 - 09:55 AM

Office 2003 on XP.

If I double-click a .doc or .xls file, I get a brief "Preparing to Install" window that goes away in a second or so. The app then opens to an empty screen. If I then click File/Open, I can drill down to my file and open it that way.

Anyone else have this problem? What did you do to fix it?

Thanks in advance!

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#2 RandomUser

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Posted 27 March 2009 - 05:11 PM

This is a long shot, but you may have to associate the files with the program they were meant for. On eway to do this is to open my computer, not any office program. Find the file (files) you want, right click and choose "Open With" and pick the correct program in the list.

In the future your files should open with the right program without any additional efftort.

Let me know if this works.

#3 Clothahump

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Posted 03 April 2009 - 10:20 AM

They're associated. The problem is that I can double-click on a .doc file, for example, and Word will start. I get a real fast little box that says "Preparing to install", then Word opens but there's no file. If I then do File/Open, or go back and double-click the filename in Windows Explorer a second time, it opens with no problem.

#4 jgalty

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Posted 04 April 2009 - 05:45 PM

Are there multiple user accounts on this computer if so does other users have this issue? Also do you have an option to re-install office. First remove it completely then re-install.




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