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Saved Word Documents Locked


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#1 I hate my computer

I hate my computer

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Posted 23 March 2009 - 07:47 AM

Hi, I have a friend with a problem. She has a newer version of Windows Vista than I do and everything looks very different. She thinks it is 2007, but isn't sure.

The problem is that her saved word documents lock and she can't edit them or do anything to them. The menu bar is still accessible, but the help section was no help. We tried right clicking on the document but that didn't work either. This is sort of a big problem because she obviously has lots of homework assignments that she now can't get to, email to herself, or do anything with.

Any help would be appreciated

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#2 snowdrop

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Posted 23 March 2009 - 05:21 PM

??Is this of any help?

http://forums.techarena.in/vista-security/1053590.htm

1. Right-click the folder that you want to take ownership of, and then click
Properties.
2. Click the Security tab, click Advanced, and then click the Owner tab.
3. Click Edit. Administrator permission required If you are prompted for an
administrator password or confirmation, type the password or provide
confirmation.
4. Click the name of the person you want to give ownership to.
5. If you want that person to be the owner of files and subfolders in this
folder, select the Replace owner on subcontainers and objects check box.
6. Click OK



:huh:

#3 I hate my computer

I hate my computer
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Posted 29 March 2009 - 07:11 PM

Next time I see my friend, I'll ask her to try this. Thanks! We did try going to the help section and it told us to right click on the document, a list would pop up, and one of the options would be to unlock, but we couldn't click on it. This was with the word document open. Thanks for the help!

#4 Promethius

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Posted 29 March 2009 - 08:02 PM

if the problem persists let us know.

within the past week i found out about a virus that will lock files and tell the user that they need to pay 40 bucks for a program to unlock it.

needless to say this scareware virus is just another problem, but might be related to your problem.

just thought i would bring this up incase the problem persists.




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