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Can anyone help please. I am having odd problems with my computer.


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#1 TangyOrangeGirl2009

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Posted 23 March 2009 - 07:39 AM

Help anyone please. I have recently gotten the blue screen of death when trying run avg 8.5 I don't know why, but i am also having troubles with my net it keeps redirecting me away from the site i wanted to go to in the first place. it either brings me to a site called yellowpages, a bookstore, jump, nexplore, or recently some gain site. I have no idea whats going on. I did a hijack analyze thing logfile and i had tried to fix the files. I ended up having a nasty in my Powerreg schedule.exe I'm not sure what that means but my computer has been doing odd things lately and its very slow and i can't seem to get rid of any of the errors. I've done an adaware scan and it has said i had 685 errors. I also tried spybot it will not run on my computer. I'm not sure what else to do. Someone please help me.. Its driving me nuts. It takes my computer almost 10 minutes to load anything at all. It is slow to start up aswell.

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#2 Guest_Abacus 7_*

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Posted 23 March 2009 - 07:47 AM

:flowers:

I have asked someone to move this to "Am I Infected", there you will get Professional Advice on your Problem, just be patient?

:thumbsup:

#3 jgweed

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Posted 23 March 2009 - 07:48 AM

I suggest you follow the directions for posting a new HJT log so that our team of experts can look at it and find things you may have missed on your own. It certainly seems like there is malware still on your hard drive. The Instructions are here:

http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

Regards,
John
Whereof one cannot speak, thereof one should be silent.

#4 TangyOrangeGirl2009

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Posted 23 March 2009 - 08:35 AM

Um yes. Okays well i just did a scan on the Avira Antivirus scanner and it revealed i have two trojans on my computer. I tried to delete them and it didn't work. They showed up again on the scan what do I do they won't go away obviously just by deleting someone help please! I turn off my computer and it barely came back on again! help plus does anyone know of a online site that will backup your files for free? or something I don't have them backed up no one has ever showed me how to do that!!!! Help!!!

One is a TR/Rootkit.gen trojan
the other is a TR/Crypt.XPack.gen trojan

#5 garmanma

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Posted 23 March 2009 - 08:57 AM

PLEASE READ JGWEED'S POST
Click on the link he provided and follow the instructions to submit a Hijack This log

Start at step number 6

Edited by boopme, 23 March 2009 - 07:46 PM.

Mark
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why won't my laptop work?

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