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Infected with Vundo/Virtumonde

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3 replies to this topic

#1 stargazer7


  • Members
  • 2 posts
  • Local time:08:31 AM

Posted 22 March 2009 - 04:12 PM

Hi Bleepingcomputer-members,

I need help with removing Vundo/Virtumonde from my wife's laptop.
I ran Spybot S/D, Malwarebyte's Anti-Malware, SuperAntiSpyware, Adaware, CCleaner.
They fixed some of the problem (deleted several .dll files etc), but there is something remaining I cannot seem to get rid of.

I then uninstalled Acrobat reader 8.1 (which apparently was involved in the infection in the first place) and replaced it by Acrobat reader 9.
I installed Comodo firewall.
I uninstalled several Java (updates) using add/remove programs, so now there is no Java-entry in my add/remove programs interface. This also seemed to have gotten rid of several entries of my HJthis-log.
I also uninstalled spybot, since in one post, teatimer was mentioned as the culprit of not allowing the delete-on-reboot to work.

The remaining infection is (see also attached mbam.log, superantispyware.log)
HKEY_CLASSES_ROOT\CLSID\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.BHO)

Any attempt to fix this via MBAM or SuperA. will tell me that to fix it, I need to reboot. When I do, nothing happens; a new scan keeps seeing these infections.
According to other forum entries, this seems to be a common issue with Vundo, but it also seems that you guys are able to help.
Not daring to use ComboFix all by myself, I wanted to ask you first for professional help.

Following your instructions thread, here comes dds.txt, and attached is Attach.txt.

Thank you for your help!


DDS (Ver_09-03-16.01) - NTFSx86
Run by fisch355 at 15:45:39.06 on Sun 03/22/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1145 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated)
FW: COMODO Firewall *enabled*

============== Running Processes ===============

C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\COMODO\SafeSurf\cssurf.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Documents and Settings\fisch355\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.umn.edu/
uSearch Page = hxxp://www.google.com/f
uInternet Connection Wizard,ShellNext = hxxp://www.umn.edu/
EB: &Research: {ff059e31-cc5a-4e2e-bf3b-96e929d65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [FinePrint Dispatcher v5] c:\windows\system32\spool\drivers\w32x86\3\fpdisp5a.exe
mRun: [pdfFactory Pro Dispatcher v2] c:\windows\system32\spool\drivers\w32x86\3\fppdis2a.exe
mRun: [iPrint Tray] c:\windows\system32\iprntctl.exe TRAY_ICON
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [PtiuPbmd] Rundll32.exe ptipbm.dll,SetWriteBack
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /installquiet
mRun: [NVHotkey] rundll32.exe nvHotkey.dll,Start
mRun: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [iPrint Event Monitor] c:\windows\system32\iprntlgn.exe
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [COMODO SafeSurf] "c:\program files\comodo\safesurf\cssurf.exe" -s
mRun: [COMODO Internet Security] "c:\program files\comodo\comodo internet security\cfp.exe" -h
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{14fcfe7c-ab86-428a-9d2e-bfb6f5a7aa6e}\Icon3E5562ED7.ico
mPolicies-system: DefaultLogonDomain = UMN.EDU
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: umn.edu
Trusted Zone: umn.edu\*.cfans
Trusted Zone: umn.edu\*.coafes
Trusted Zone: umn.edu\*.iprint.cfans
Trusted Zone: umn.edu\*.iprint.coafes
Trusted Zone: umn.edu\*.vista
Trusted Zone: umn.edu\*.vista1
Trusted Zone: umn.edu\*.vista2
Trusted Zone: umn.edu\*.vista3
Trusted Zone: umn.edu\*.vista4
Trusted Zone: umn.edu\www1
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {226ACC34-3194-40E2-9AE8-834FCFE9E80D} - hxxp://games.bigfishgames.com/en_mysteryofsharkisla/online/MysteryOfSharkIslandWeb.
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1189717914718
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1189717901671
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {935F9B04-0C7B-4454-A391-348C54AD7ADD} - hxxp://games.bigfishgames.com/en_big-city-adventure-sydney-australia/online/JBGamePlayer.cab
DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} - hxxp://ax.emsisoft.com/asquared.cab
DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} - hxxp://support.f-secure.com/ols/fscax.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} - hxxp://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5463/mcfscan.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxdev.dll
Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
LSA: Notification Packages = scecli c:\windows\system32\degohiju.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\fisch355\applic~1\mozilla\firefox\profiles\4ueu3quk.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - plugin: c:\documents and settings\fisch355\application data\mozilla\firefox\profiles\4ueu3quk.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071101000055.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npnipp.dll

============= SERVICES / DRIVERS ===============

R0 a320raid;a320raid;c:\windows\system32\drivers\a320raid.sys [2007-6-22 217600]
R0 aac;PERC 320/DC SCSI RAID Miniport Driver;c:\windows\system32\drivers\aac.sys [2007-6-22 48140]
R0 aarich;aarich;c:\windows\system32\drivers\aarich.sys [2007-6-22 214528]
R0 AFAMgt;AFAMgt;c:\windows\system32\drivers\afamgt.sys [2007-6-22 91611]
R0 atiide;ATI SATA Controller IDE mode;c:\windows\system32\drivers\atiide.sys [2007-6-22 3456]
R0 iteraid;ITERAID_Service_Install;c:\windows\system32\drivers\iteraid.sys [2007-6-22 24971]
R1 cmdGuard;COMODO Internet Security Sandbox Driver;c:\windows\system32\drivers\cmdguard.sys [2009-3-21 110992]
R1 cmdHlp;COMODO Internet Security Helper Driver;c:\windows\system32\drivers\cmdhlp.sys [2009-3-21 24336]
R1 nipplpt2;Novell iCapture Lpt Redirector 2;c:\windows\system32\drivers\nipplpt.sys [2007-4-11 34671]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2008-12-4 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2008-12-4 55024]
R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2006-9-6 337592]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-9-10 611664]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2007-5-29 192104]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2007-5-29 169576]
R2 cmdAgent;COMODO Internet Security Helper Service;c:\program files\comodo\comodo internet security\cmdagent.exe [2009-3-21 700152]
R2 MSSQL$QSRNVIVO;SQL Server (QSRNVIVO);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2008-11-24 29263712]
R2 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2007-6-6 116928]
R2 Secunia Network Software Inspector Agent;Secunia Network Software Inspector Agent;c:\windows\system32\nsia.exe --start-service --> c:\windows\system32\nsia.exe --start-service [?]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2007-6-6 1821376]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-2-26 101936]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090321.002\naveng.sys [2009-3-21 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090321.002\navex15.sys [2009-3-21 876144]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2008-12-4 7408]
S3 ICDUSB2;Sony IC Recorder (P);c:\windows\system32\drivers\IcdUsb2.sys [2008-5-29 39048]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2005-1-26 280344]

=============== Created Last 30 ================

2009-03-22 14:49 <DIR> --d----- c:\program files\CCleaner
2009-03-22 09:43 <DIR> --d----- C:\VundoFix Backups
2009-03-21 19:01 <DIR> --d----- c:\docume~1\fisch355\applic~1\Malwarebytes
2009-03-21 17:43 <DIR> --d----- c:\docume~1\fisch355\applic~1\SUPERAntiSpyware.com
2009-03-21 11:21 253,688 a------- c:\windows\system32\cssdll32.dll
2009-03-21 11:19 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Comodo
2009-03-21 11:19 155,384 a------- c:\windows\system32\guard32.dll
2009-03-21 11:19 110,992 a------- c:\windows\system32\drivers\cmdguard.sys
2009-03-21 11:19 24,336 a------- c:\windows\system32\drivers\cmdhlp.sys
2009-03-21 11:19 <DIR> --d----- c:\program files\COMODO
2009-03-20 11:22 <DIR> --d----- c:\docume~1\fisch355\applic~1\Anabel
2009-03-18 18:23 <DIR> --d----- c:\documents and settings\fisch355\Saved Games
2009-03-18 18:09 <DIR> --d----- c:\program files\James Patterson Women's Murder Club - Death in Scarlet
2009-03-18 14:51 <DIR> --d----- c:\docume~1\fisch355\applic~1\Flood Light Games
2009-03-18 14:51 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Flood Light Games
2009-03-18 13:34 <DIR> --d----- c:\docume~1\fisch355\applic~1\Boolat Games
2009-03-18 13:29 <DIR> --d----- c:\docume~1\fisch355\applic~1\EleFun Games
2009-03-18 12:16 <DIR> --d----- c:\program files\James Patterson Women's Murder Club - A Darker Shade of Grey
2009-03-09 11:14 4,764 a------- c:\windows\system32\CcmFramework.ini
2009-03-09 11:14 621 a------- c:\windows\system32\CcmFramework.h
2009-03-09 11:13 <DIR> --d----- c:\windows\ms
2009-03-06 15:24 <DIR> --d----- c:\docume~1\fisch355\applic~1\BrandX Games
2009-03-06 13:06 <DIR> --d----- c:\docume~1\fisch355\applic~1\SerpentOfIsis
2009-03-06 12:36 <DIR> --d----- c:\program files\The Serpent of Isis
2009-03-02 14:07 319,488 a------- c:\windows\system32\nsia.exe
2009-02-23 13:25 <DIR> --d----- c:\docume~1\fisch355\applic~1\Gogii Games
2009-02-23 13:25 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Gogii Games
2009-02-23 11:51 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Zylom
2009-02-20 20:06 <DIR> --d----- C:\users
2009-02-20 20:05 <DIR> --d----- c:\program files\RealArcade
2009-02-20 18:19 <DIR> --d----- c:\docume~1\alluse~1\applic~1\GameHouse

==================== Find3M ====================

2009-03-21 17:36 166,118 a------- c:\windows\system32\nvModes.dat
2009-02-11 10:19 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-11 10:19 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-02-09 06:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-02 10:31 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_LUsbFilt_01005.Wdf
2009-01-27 22:59 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_LMouFilt_01005.Wdf
2009-01-27 22:59 0 a---h--- c:\windows\system32\drivers\MsftWdf_Kernel_01005_Coinstaller_Critical.Wdf
2008-12-29 10:55 410,984 a------- c:\windows\system32\deploytk.dll
2008-04-04 13:19 0 a------- c:\program files\temp01
2008-01-09 17:42 67,960 a------- c:\windows\inf\uiu\a1\btwusb.sys
2008-01-09 17:41 1,512,224 a------- c:\windows\inf\uiu\lvpopflt.sys
2008-01-09 17:40 307,200 a------- c:\windows\inf\uiu\b_31492\atiiiexx.dll
2008-01-09 17:39 904,496 a------- c:\windows\inf\uiu\win2k_xp\ha10kx2k.sys
2008-01-09 17:38 65,536 a------- c:\windows\inf\uiu\a1\sis760.bin
2008-01-09 17:37 765,952 a------- c:\windows\inf\uiu\a7\crlds3d.dll
2008-01-09 17:36 101,408 a------- c:\windows\inf\uiu\atiwdma.sys
2007-09-13 12:55 254,872 a------- c:\windows\inf\uiu\a6\e1e5132.sys
2007-09-13 12:55 235,928 a------- c:\windows\inf\uiu\a6\e1e5032.sys
2007-09-13 12:55 171,416 a------- c:\windows\inf\uiu\a6\e1000325.sys
2007-09-13 12:55 165,272 a------- c:\windows\inf\uiu\a6\e1000nt5.sys
2007-09-13 12:53 15,680 a------- c:\windows\inf\uiu\btpmw32.sys
2007-09-13 12:52 132,608 a------- c:\windows\inf\uiu\a1\adpu320.sys
2007-09-13 12:51 10,297 a------- c:\windows\inf\uiu\A302.sys
2007-09-13 12:50 44,035 a------- c:\windows\inf\uiu\btwhid.sys
2007-09-13 12:49 21,504 a------- c:\windows\inf\uiu\a8\NicIn32.dll
2007-06-22 14:28 990,592 a------- c:\windows\inf\uiu\a1\HSF_DPV.sys
2007-06-22 14:27 609,600 a------- c:\windows\inf\uiu\a6\e1e5164.sys
2007-06-22 14:26 1,107,200 a------- c:\windows\inf\uiu\a20\HSF_DP.sys
2007-06-22 14:25 381,200 a------- c:\windows\inf\uiu\a6\migrate.dll

============= FINISH: 15:47:25.62 ===============

Attached Files

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#2 suebaby41


    W.A.M. (Women Against Malware)

  • Malware Response Team
  • 6,248 posts
  • Gender:Female
  • Location:South Carolina, USA
  • Local time:09:31 AM

Posted 30 March 2009 - 02:42 PM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 stargazer7

  • Topic Starter

  • Members
  • 2 posts
  • Local time:08:31 AM

Posted 30 March 2009 - 03:00 PM

Hello SueBaby,

since my last post the laptop in question has undergone a reformat / clean install, so you can consider this thread closed.

Thank you very much for your time and your offer to help, and sorry for not letting you know about the reformat earlier.


#4 suebaby41


    W.A.M. (Women Against Malware)

  • Malware Response Team
  • 6,248 posts
  • Gender:Female
  • Location:South Carolina, USA
  • Local time:09:31 AM

Posted 31 March 2009 - 09:13 AM

Thanks for letting me know.

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

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