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microsoft update redirects to google, (C:) tries to open as a file... don't know what to do!


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#1 tomster11189

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Posted 22 March 2009 - 02:42 AM

I've been doing alot of tweaking and downloading the last few days, so it could be anything. i wanted to check Microsoft update because for whatever reason, Live Messenger was not logging on and SkyDrive wasn't accessible on my laptop, when both work fine on my desktop. i tried to get to Microsoft update through Google, the link in my start menu, and even the link on the Microsoft homepage but they all ended up on Google with the URL staying as "http://update.microsoft.com/". and it did this with both Chrome and IE7. also, for the last couple days, when i directly double click on the "(C:)" drive, an error pops up about not being able to find some "RECYCLER\S-1-1-14-100023495-100021663-100017297-4700.com" file, but when i type in "C:\" in the address bar, it gets there just fine. also, when i right click on "(C:)" i have the option to AutoPlay, and when i click "open" it asks me what program i would like to use to open "the file C:\". i am currently running an Avast virus scan, but it's a free program so i don't think it will get me very far... help would be greatly appreciated! oh and some programs i have been installing and uninstalling are Gladinet, windows live messenger from "http://www.softpedia.com/get/Internet/Chat/Instant-Messaging/Windows-Live-Messenger-9.shtml" because the actual Microsoft site wasn't working (was told it was a broken link), VLC Media Player, Avast, FreeUndelete, InfraRecorder, WAX 2.0, STOIK Video Converter, and Windows Movie Maker. i have uninstalled STOIK Video Converter, WAX 2.0, NHC ExpressBurn, Windows Live Messenger, and SuperDVD Video Editor. PLEASE HELP!

Edited by tomster11189, 22 March 2009 - 02:54 AM.


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#2 garmanma

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Posted 22 March 2009 - 07:21 PM

You have a DDS/HJT log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.


To avoid confusion, I am closing this topic.
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