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Malware Security Pop up


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6 replies to this topic

#1 MsLiz

MsLiz

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Posted 21 March 2009 - 11:14 PM

I'm posting on behalf of my mother, who, while using IE7, has experienced at least 2 pop ups warning of open ports, privacy security risks, etc, encouraging downloading of unknown security software to deal with the problem. The pop ups were closed, no downloads made. Did the following scans: SuperAntiSpyware and Spybot detected nothing. McAfee detected Adware-UCMore. Malwarebytes detected the following:


Malwarebytes' Anti-Malware 1.34
Database version: 1883
Windows 5.1.2600 Service Pack 3

3/21/2009 10:14:02 PM
mbam-log-2009-03-21 (22-14-02).txt

Scan type: Full Scan (C:\|)
Objects scanned: 179648
Time elapsed: 58 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 7
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\cpbrkpie.coupon6ctrl.1 (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{9522b3fb-7a2b-4646-8af6-36e7f593073c} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9522b3fb-7a2b-4646-8af6-36e7f593073c} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a85a5e6a-de2c-4f4e-99dc-f469df5a0eec} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{87255c51-cd7d-4506-b9ad-97606daf53f3} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{6e780f0b-bcd6-40cb-b2db-7af47ab4d4a4} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{a138be8b-f051-4802-9a3f-a750a6d862d4} (Adware.Coupons) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\CouponPrinter.ocx (Adware.Coupons) -> Quarantined and deleted successfully.

I would appreciate if someone would please take a look at my mother's HiJackThis log and advise me if any other steps should be taken. Thank you!

MsLiz

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:19:30 PM, on 3/21/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Common Files\AOL\1180374750\ee\AOLSoftware.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1180374750\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [EPSON Stylus C88 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE /P23 "EPSON Stylus C88 Series" /O6 "USB001" /M "Stylus C88"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: AT&T Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/u...can_unicode.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://aolsvc.aol.com/onlinegames/iwincara...gamesplayer.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flas...ent/swflash.cab
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/rel/41/install/gtdownde.cab
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 10676 bytes

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#2 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
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  • Gender:Female
  • Location:South Carolina, USA
  • Local time:02:46 PM

Posted 30 March 2009 - 02:32 PM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 MsLiz

MsLiz
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  • Local time:02:46 PM

Posted 30 March 2009 - 04:09 PM

Hi, suebaby41!

Thank you for your reply. There haven't been any other instances of pop ups. The last instance happened the night of my original post when clicking on a link to watch live tennis on atdhe.net, deemed safe by McAfee SiteAdvisor. I have since learned there are problems with this site. I also learned Malwarebytes added Disabled Security Center notification detection in recent updates. The notification may have been originally disabled by McAfee. The timing, however, is what brings me here to make sure we're clean.

Thanks again!

MsLiz


Logfile of random's system information tool 1.06 (written by random/random)
Run by martha t viztes at 2009-03-30 15:45:04
Microsoft Windows XP Professional Service Pack 3
System drive C: has 212 GB (91%) free of 233 GB
Total RAM: 2046 MB (70% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:45:30 PM, on 3/30/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Common Files\AOL\1180374750\ee\AOLSoftware.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\America Online 9.0d\waol.exe
C:\Program Files\America Online 9.0d\shellmon.exe
C:\Program Files\America Online 9.0d\aolwbspd.exe
C:\Documents and Settings\martha t viztes\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\martha t viztes.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1180374750\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [EPSON Stylus C88 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE /P23 "EPSON Stylus C88 Series" /O6 "USB001" /M "Stylus C88"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: AT&T Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - https://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/u...can_unicode.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://aolsvc.aol.com/onlinegames/iwincara...gamesplayer.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flas...ent/swflash.cab
O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/rel/41/install/gtdownde.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B384CC3A-38D4-4184-AC9B-001555889731}: NameServer = 205.188.146.145
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 10853 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\McDefragTask.job
C:\WINDOWS\tasks\McQcTask.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-23 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{27B4851A-3207-45A2-B947-BE8AFE6163AB}]
McAfee Phishing Filter - c:\PROGRA~1\mcafee\msk\mskapbho.dll [2009-01-09 246800]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
Spybot-S&D IE Protection - C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2009-01-26 1879896]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5CA3D70E-1895-11CF-8E15-001234567890}]
DriveLetterAccess - C:\WINDOWS\System32\DLA\DLASHX_W.DLL [2005-09-08 110652]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7DB2D5A0-7241-4E79-B68D-6309F01C5231}]
scriptproxy - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll [2009-01-16 58688]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2009-01-08 251504]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}]
Google Toolbar Notifier BHO - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll [2009-01-08 657904]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B164E929-A1B6-4A06-B104-2CD0E90A88FF}]
McAfee SiteAdvisor BHO - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll [2009-02-13 150032]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C84D72FE-E17D-4195-BB24-76C02E2E7C4E}]
Google Dictionary Compression sdch - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll [2009-01-08 522224]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java™ Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2009-03-06 35840]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2009-03-06 73728]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - McAfee SiteAdvisor Toolbar - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll [2009-02-13 150032]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - &Google Toolbar - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll [2009-01-08 251504]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"ehTray"=C:\WINDOWS\ehome\ehtray.exe [2005-09-29 67584]
"ATIPTA"=C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe [2005-08-05 344064]
"DMXLauncher"=C:\Program Files\Dell\Media Experience\DMXLauncher.exe [2005-10-05 94208]
"ISUSPM Startup"=C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe [2005-06-10 249856]
"ISUSScheduler"=C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe [2005-06-10 81920]
""= []
"DLA"=C:\WINDOWS\System32\DLA\DLACTRLW.EXE [2005-09-08 122940]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2006-05-17 98304]
"Adobe Photo Downloader"=C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe [2005-06-06 57344]
"Motive SmartBridge"=C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe [2005-08-24 442455]
"HostManager"=C:\Program Files\Common Files\AOL\1180374750\ee\AOLSoftware.exe [2006-09-25 50736]
"mcagent_exe"=C:\Program Files\McAfee.com\Agent\mcagent.exe [2009-01-08 645328]
"SigmatelSysTrayApp"=C:\WINDOWS\stsystra.exe [2005-03-23 339968]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-10-15 39792]
"EPSON Stylus C88 Series"=C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIABA.EXE [2005-01-27 98304]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2009-03-06 148888]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"=C:\Program Files\Messenger\msmsgs.exe [2008-04-13 1695232]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [2007-06-28 68856]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
AT&T Self Support Tool.lnk - C:\Program Files\SBC Self Support Tool\bin\matcli.exe
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll [2008-07-23 352256]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2007-02-15 236928]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"=C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\shellexecutehook.dll [2007-06-28 79408]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"=C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"=msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\AVG Anti-Spyware Driver]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\AVG Anti-Spyware Guard]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\AVG Anti-Spyware Driver]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\AVG Anti-Spyware Guard]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\mcmscsvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\MCODS]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\MpfService]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\America Online 9.0\waol.exe"="C:\Program Files\America Online 9.0\waol.exe:*:Enabled:America Online 9.0"
"C:\Program Files\America Online 9.0a\waol.exe"="C:\Program Files\America Online 9.0a\waol.exe:*:Enabled:AMERIC~1.0A"
"C:\Program Files\Messenger\msmsgs.exe"="C:\Program Files\Messenger\msmsgs.exe:*:Enabled:Windows Messenger"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe"="C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\1180374750\ee\aolsoftware.exe"="C:\Program Files\Common Files\AOL\1180374750\ee\aolsoftware.exe:*:Enabled:AOL Shared Components"
"C:\Program Files\Common Files\AOL\Loader\aolload.exe"="C:\Program Files\Common Files\AOL\Loader\aolload.exe:*:Enabled:AOL Loader"
"C:\Program Files\Common Files\AOL\TopSpeed\3.0\aoltpsd3.exe"="C:\Program Files\Common Files\AOL\TopSpeed\3.0\aoltpsd3.exe:*:Enabled:AOL TopSpeed"
"C:\Program Files\Common Files\AOL\System Information\sinf.exe"="C:\Program Files\Common Files\AOL\System Information\sinf.exe:*:Enabled:AOL System Information"
"C:\Program Files\AOL 9.0\waol.exe"="C:\Program Files\AOL 9.0\waol.exe:*:Enabled:AOL 9.0"
"C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe"="C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe:*:Enabled:McAfee Network Agent"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\America Online 9.0\waol.exe"="C:\Program Files\America Online 9.0\waol.exe:*:Enabled:America Online 9.0"
"C:\Program Files\America Online 9.0a\waol.exe"="C:\Program Files\America Online 9.0a\waol.exe:*:Enabled:AMERIC~1.0A"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe"="C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe:*:Enabled:AOL"
"C:\Program Files\AOL 9.0\waol.exe"="C:\Program Files\AOL 9.0\waol.exe:*:Enabled:AOL 9.0"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]
shell\AutoRun\command - E:\setup.exe


======File associations======

.reg - open - regedit.exe "%1" %*

======List of files/folders created in the last 1 months======

2009-03-30 15:45:04 ----D---- C:\rsit
2009-03-11 21:33:49 ----HDC---- C:\WINDOWS\$NtUninstallKB960225$
2009-03-11 21:33:43 ----HDC---- C:\WINDOWS\$NtUninstallKB938464-v2$
2009-03-11 21:33:30 ----HDC---- C:\WINDOWS\$NtUninstallKB958690$
2009-03-06 10:10:49 ----A---- C:\WINDOWS\system32\javaws.exe
2009-03-06 10:10:49 ----A---- C:\WINDOWS\system32\javaw.exe
2009-03-06 10:10:49 ----A---- C:\WINDOWS\system32\java.exe
2009-03-03 20:18:23 ----A---- C:\WINDOWS\system32\PICSDK.ini
2009-03-03 20:18:23 ----A---- C:\WINDOWS\system32\PICSDK.dll
2009-03-03 20:18:23 ----A---- C:\WINDOWS\system32\EpPicPrt.dll
2009-03-03 20:18:23 ----A---- C:\WINDOWS\system32\EpPicMgr.dll
2009-03-03 20:16:56 ----D---- C:\Program Files\EPSON
2009-03-03 20:16:49 ----A---- C:\WINDOWS\EPSTPLOG.TXT
2009-03-03 20:16:49 ----A---- C:\WINDOWS\EPSTPLOG.BAK
2009-03-03 20:16:49 ----A---- C:\WINDOWS\EPSMTL32.TXT
2009-03-03 20:16:46 ----A---- C:\WINDOWS\system32\EAL32.INI
2009-03-03 20:16:46 ----A---- C:\WINDOWS\system32\E_FLMABA.DLL
2009-03-03 20:16:46 ----A---- C:\WINDOWS\system32\E_FBCHABA.DLL
2009-03-03 20:16:46 ----A---- C:\WINDOWS\system32\E_FBCBABA.DLL
2009-03-03 20:16:28 ----A---- C:\WINDOWS\EPSONSC88+.ini

======List of files/folders modified in the last 1 months======

2009-03-30 15:45:09 ----D---- C:\WINDOWS\Temp
2009-03-30 15:44:54 ----D---- C:\WINDOWS\Prefetch
2009-03-30 09:00:02 ----A---- C:\WINDOWS\ModemLog_Conexant D850 56K V.9x DFVc Modem.txt
2009-03-30 08:00:47 ----A---- C:\WINDOWS\win.ini
2009-03-30 07:54:22 ----D---- C:\WINDOWS\Registration
2009-03-30 07:54:17 ----D---- C:\WINDOWS
2009-03-29 19:13:44 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-03-29 10:49:22 ----D---- C:\WINDOWS\system32
2009-03-28 12:10:45 ----AD---- C:\Documents and Settings\All Users\Application Data\TEMP
2009-03-28 12:10:42 ----D---- C:\Program Files\SpywareBlaster
2009-03-28 12:09:43 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-03-28 12:09:42 ----D---- C:\WINDOWS\system32\drivers
2009-03-25 07:59:13 ----D---- C:\Program Files\McAfee
2009-03-24 10:23:35 ----SHD---- C:\WINDOWS\Installer
2009-03-24 10:09:29 ----D---- C:\Program Files\Coupons
2009-03-24 09:43:26 ----HD---- C:\WINDOWS\inf
2009-03-24 09:42:23 ----D---- C:\WINDOWS\system32\CatRoot2
2009-03-21 22:42:09 ----D---- C:\Program Files\Spybot - Search & Destroy
2009-03-20 08:53:20 ----D---- C:\Documents and Settings\All Users\Application Data\McAfee
2009-03-11 21:33:51 ----RSHD---- C:\WINDOWS\system32\dllcache
2009-03-11 21:33:46 ----A---- C:\WINDOWS\imsins.BAK
2009-03-11 21:33:44 ----D---- C:\WINDOWS\WinSxS
2009-03-11 10:11:01 ----HD---- C:\WINDOWS\$hf_mig$
2009-03-10 15:22:03 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2009-03-06 20:50:57 ----D---- C:\Program Files\Microsoft Silverlight
2009-03-06 10:10:21 ----A---- C:\WINDOWS\system32\deploytk.dll
2009-03-06 10:10:17 ----D---- C:\Program Files\Java
2009-03-03 20:16:56 ----D---- C:\Program Files

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 AVG Anti-Spyware Driver;AVG Anti-Spyware Driver; \??\C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.sys []
R1 AvgArCln;Avg Anti-Rootkit Clean Driver; C:\WINDOWS\System32\DRIVERS\avgclean.sys [2006-09-18 3968]
R1 AvgAsCln;AVG Anti-Spyware Clean Driver; C:\WINDOWS\System32\DRIVERS\AvgAsCln.sys [2006-09-05 3968]
R1 DLACDBHM;DLACDBHM; C:\WINDOWS\System32\Drivers\DLACDBHM.SYS [2005-08-25 5628]
R1 DLARTL_N;DLARTL_N; C:\WINDOWS\System32\Drivers\DLARTL_N.SYS [2005-08-25 22684]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2008-04-13 14592]
R1 mfehidk;McAfee Inc. mfehidk; C:\WINDOWS\system32\drivers\mfehidk.sys [2009-01-09 213640]
R1 MPFP;MPFP; C:\WINDOWS\System32\Drivers\Mpfp.sys [2008-10-23 120136]
R1 SASDIFSV;SASDIFSV; \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS []
R1 SASKUTIL;SASKUTIL; \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys []
R1 WS2IFSL;Windows Socket 2.0 Non-IFS Service Provider Support Environment; C:\WINDOWS\System32\drivers\ws2ifsl.sys [2004-08-10 12032]
R2 ASCTRM;ASCTRM; C:\WINDOWS\system32\drivers\ASCTRM.sys [2006-05-17 8552]
R2 DLABOIOM;DLABOIOM; C:\WINDOWS\System32\DLA\DLABOIOM.SYS [2005-09-08 25628]
R2 DLADResN;DLADResN; C:\WINDOWS\System32\DLA\DLADResN.SYS [2005-09-08 2496]
R2 DLAIFS_M;DLAIFS_M; C:\WINDOWS\System32\DLA\DLAIFS_M.SYS [2005-09-08 86524]
R2 DLAOPIOM;DLAOPIOM; C:\WINDOWS\System32\DLA\DLAOPIOM.SYS [2005-09-08 14684]
R2 DLAPoolM;DLAPoolM; C:\WINDOWS\System32\DLA\DLAPoolM.SYS [2005-09-08 6364]
R2 DLAUDF_M;DLAUDF_M; C:\WINDOWS\System32\DLA\DLAUDF_M.SYS [2005-09-08 87036]
R2 DLAUDFAM;DLAUDFAM; C:\WINDOWS\System32\DLA\DLAUDFAM.SYS [2005-09-08 94332]
R2 DRVNDDM;DRVNDDM; C:\WINDOWS\System32\Drivers\DRVNDDM.SYS [2005-08-12 40544]
R2 dsunidrv;DellSupport UniDriver; C:\WINDOWS\system32\DRIVERS\dsunidrv.sys [2007-02-25 5376]
R2 mdmxsdk;mdmxsdk; C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys [2003-04-09 11043]
R2 tmcomm;tmcomm; \??\C:\WINDOWS\system32\drivers\tmcomm.sys []
R3 ati2mtag;ati2mtag; C:\WINDOWS\system32\DRIVERS\ati2mtag.sys [2005-08-04 1273344]
R3 E100B;Intel® PRO Network Connection Driver; C:\WINDOWS\system32\DRIVERS\e100b325.sys [2004-10-14 155648]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2008-04-13 144384]
R3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2008-04-13 10368]
R3 HSF_DP;HSF_DP; C:\WINDOWS\system32\DRIVERS\HSF_DP.sys [2003-11-17 1042432]
R3 HSFHWBS2;HSFHWBS2; C:\WINDOWS\system32\DRIVERS\HSFHWBS2.sys [2003-11-17 212224]
R3 mfeavfk;McAfee Inc. mfeavfk; C:\WINDOWS\system32\drivers\mfeavfk.sys [2009-01-09 79304]
R3 mfebopk;McAfee Inc. mfebopk; C:\WINDOWS\system32\drivers\mfebopk.sys [2009-01-09 35272]
R3 mfesmfk;McAfee Inc. mfesmfk; C:\WINDOWS\system32\drivers\mfesmfk.sys [2009-01-09 40552]
R3 MODEMCSA;Unimodem Streaming Filter Device; C:\WINDOWS\system32\drivers\MODEMCSA.sys [2001-08-17 16128]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
R3 SASENUM;SASENUM; \??\C:\Program Files\SUPERAntiSpyware\SASENUM.SYS []
R3 STHDA;SigmaTel High Definition Audio CODEC; C:\WINDOWS\system32\drivers\sthda.sys [2005-11-16 1047816]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;Microsoft USB Standard Hub Driver; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2008-04-13 25856]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-13 20608]
R3 wanatw;WAN Miniport (ATW); C:\WINDOWS\system32\DRIVERS\wanatw4.sys [2003-01-10 33588]
R3 winachsf;winachsf; C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys [2003-11-17 680704]
R3 WinDriver6;WinDriver6; C:\WINDOWS\system32\drivers\windrvr6.sys [2006-10-16 194362]
S3 bvrp_pci;bvrp_pci; C:\WINDOWS\system32\drivers\bvrp_pci.sys []
S3 DSproct;DSproct; \??\C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys []
S3 mferkdk;McAfee Inc. mferkdk; C:\WINDOWS\system32\drivers\mferkdk.sys [2009-01-09 34216]
S3 MHNDRV;MHN driver; C:\WINDOWS\system32\DRIVERS\mhndrv.sys [2004-08-10 11008]
S3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2004-08-03 1897408]
S3 PCAMPR5;PCAMPR5 NDIS Protocol Driver; \??\C:\WINDOWS\system32\PCAMPR5.SYS []
S4 agp440;Intel AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agp440.sys [2008-04-13 42368]
S4 agpCPQ;Compaq AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agpCPQ.sys [2008-04-13 44928]
S4 alim1541;ALI AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\alim1541.sys [2008-04-13 42752]
S4 amdagp;AMD AGP Bus Filter Driver; C:\WINDOWS\system32\DRIVERS\amdagp.sys [2008-04-13 43008]
S4 cbidf;cbidf; C:\WINDOWS\system32\DRIVERS\cbidf2k.sys [2001-08-17 13952]
S4 IntelIde;IntelIde; C:\WINDOWS\system32\DRIVERS\intelide.sys [2008-04-13 5504]
S4 sisagp;SIS AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\sisagp.sys [2008-04-13 40960]
S4 viaagp;VIA AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\viaagp.sys [2008-04-13 42240]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 AOL ACS;AOL Connectivity Service; C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe [2006-10-23 46640]
R2 Ati HotKey Poller;Ati HotKey Poller; C:\WINDOWS\system32\Ati2evxx.exe [2005-08-04 380928]
R2 AVG Anti-Spyware Guard;AVG Anti-Spyware Guard; C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe [2007-06-28 312880]
R2 ehRecvr;Media Center Receiver Service; C:\WINDOWS\eHome\ehRecvr.exe [2005-12-15 237568]
R2 ehSched;Media Center Scheduler Service; C:\WINDOWS\eHome\ehSched.exe [2005-08-05 102912]
R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2009-03-06 152984]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service; C:\Program Files\McAfee\SiteAdvisor\McSACore.exe [2009-02-11 210216]
R2 mcmscsvc;McAfee Services; C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe [2009-01-08 797864]
R2 McNASvc;McAfee Network Agent; c:\program files\common files\mcafee\mna\mcnasvc.exe [2009-01-09 2482848]
R2 McProxy;McAfee Proxy Service; c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe [2009-01-09 359952]
R2 McrdSvc;Media Center Extender Service; C:\WINDOWS\ehome\mcrdsvc.exe [2005-08-05 99328]
R2 McShield;McAfee Real-time Scanner; C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe [2009-01-16 144704]
R2 MpfService;McAfee Personal Firewall Service; C:\Program Files\McAfee\MPF\MPFSrv.exe [2009-01-09 884360]
R2 MSK80Service;McAfee SpamKiller Service; C:\Program Files\McAfee\MSK\MskSrver.exe [2009-01-09 26640]
R2 WANMiniportService;WAN Miniport (ATW) Service; C:\WINDOWS\wanmpsvc.exe [2003-08-27 65536]
R3 McSysmon;McAfee SystemGuards; C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe [2009-01-16 606736]
S2 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2008-04-13 267776]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe [2004-07-15 32768]
S3 DSBrokerService;DSBrokerService; C:\Program Files\DellSupport\brkrsvc.exe [2007-03-07 76848]
S3 gusvc;Google Updater Service; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2009-01-08 137200]
S3 McODS;McAfee Scanner; C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe [2009-01-17 365072]
S3 MHN;MHN; C:\WINDOWS\System32\svchost.exe [2008-04-13 14336]
S3 NetSvc;Intel NCS NetService; C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe [2004-11-19 147456]
S3 UMWdf;Windows User Mode Driver Framework; C:\WINDOWS\system32\wdfmgr.exe [2005-08-03 38912]

-----------------EOF-----------------

#4 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


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Posted 01 April 2009 - 07:48 AM

Step 1

You may want to print this page. Make sure to work through the fixes in the order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Step 2

Ensure that you have the latest version of Adobe® Reader®. If you do not have the latest version, you may want to download the latest version, Adobe® Reader® 9.

Step 3

Let’s run ATF-Cleaner to ensure no malware is hiding in temporary folders and for general computer cleanup to free space on your computer.
  • Please download the ATF-Cleaner by Atribune.
  • Double-click ATF-Cleaner.exe to run the program.
  • Check the boxes to the left of:
    • Windows Temp
    • Current User Temp
    • All Users Temp
    • Temporary Internet Files
    • Prefetch (Windows XP) only
    • Java Cache
  • The rest are optional - if you want to remove them all, check Select All.
  • Click the Empty Selected button.
  • When you get the Done Cleaning message, click OK.
  • Follow the same steps for Firefox or Opera. You have the option of checking No if you want to save your passwords.
  • Click Exit on the Main menu to close the program.
Step 4

In Normal Mode, run an online malware check from at least two and preferably three (one may catch something that another one may not) of the following sites
BitDefender
Kaspersky Online Virus Scanner
McAfee FreeScan
Panda's ActiveScan
Trend Micro™ HouseCall
Windows Live Safety Center Free Online Scan
WindowSecurity.com TrojanScan
When you have completed the scans, if you get a report of files that cannot be cleaned / deleted, make a note of the file location of anything that cannot be cleaned / deleted. Please edit the log(s) and remove:
  • items listed as "Object is locked skipped"
  • items reported that are in a quarantine folder
Please post the edited list in your next reply.

Step 5
  • Please download Ad-Aware Free - Anniversary Edition to your desktop. The Ad-Aware Free - Anniversary Edition installation file will be Ad-AwareAE.exe.
  • Double-click the file and follow the on-screen instructions in the Installation Wizard to install.
  • When the Please Enter Your License Information screen appears, click Cancel and Ad-Aware Free - Anniversary Edition will be installed.
  • When the Ad-Aware Free - Anniversary Edition Has Been Successfully Installed Screen appears, click Finish to complete the installation and to launch Ad-Aware Free - Anniversary Edition.
  • The Status screen will appear. You will see four sections.
    • System Protection Status section where you will see Real Time Protection with a check in the Off dialog box and Automatic Updates with a check in the On dialog box.
    • Update Status section
    • System Scan section
    • License Status section where you will see that the Type: will be Free Edition and License Expires in: Never.
  • In the list on the left of the screen, click Scan. You will be given a choice of Smart Scan, Full Scan, and Custom Scan. (Scheduler on the right of the screen is only available in Ad-Aware 2008 Plus and Ad-Aware Pro.)
  • In the list on the left of the screen, click Settings > Scanning tab. Use the default settings unless you see some changes that you want to make.
  • In the list on the left of the screen, click Status. In the System Scan section, click Scan Now.
  • When the scan finishes, the Critical Objects tab window appears.
  • Under Scan Results, you will see the list of Critical Objects that Ad-Aware Free - Anniversary Edition found. You are given three choices, Add to ignore, Quarantine, Remove, and System Restore. You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If Critical Objects are found, select all objects found (right click anywhere in the list of found objects and click "Select All Objects").
  • Click Remove.
  • If no Critical Objects are found, click the Privacy Objects tab.
  • If there are Privacy Objects listed, select all objects found (right click anywhere in the list of found objects and click "Select All Objects"). Select Add to ignore or Remove..
  • Click Remove.
  • If no Privacy Objects are found, click the Log File tab to see the statistics of the Ad-Aware Free - Anniversary Edition scan.
  • Click Finish.
  • The next screen shows you the Scan Summary in the left panel and System Restore in the right panel.
    • You may choose to create a System Restore Point prior to removing any objects that you are unsure of removing or after a scan when you know the system is clean. If you choose to create a System Restore Point, click Set.
    • You may want to export the results Click Export and save the log on your computer .
    • Click Scan Again to repeat the scan.
  • You will be returned to the Status screen. Click on the X in the upper right corner to exit Ad-Aware Free - Anniversary Edition.
Step 6

I recommend using Spyware Blaster.
  • Please download SpywareBlaster and save it to your desktop.
  • Double click on it to install the program.
  • Follow the prompts and choose the default locations when installing the program.
  • When the program is installed, it will place an icon on your desktop.
  • Double click on the SpywareBlaster icon and you will be presented with a brief tutorial. On the first page of this tutorial, you will see some of the SpywareBlaster features
  • Click on the Next button to proceed to the second page of the tutorial.
  • If you want to purchase the software, then you should select Automatic Updating. If you do not plan on purchasing the software, then you should select the option for Manual Updating. Press the Next button.
  • At the next screen, click Finish.
  • At the next screen, Protection Status, click Enable All Protection.
  • Click Download Latest Protection Updates. This will ensure that SpywareBlaster has the latest definitions so that it can protect your browser more efficiently. You should update SpywareBlaster regularly, as much as every few days, in order to provide the best protection. Each time you update, be sure to click Enable All Protection.
Step 7

Check your computer with anti-rootkit applications. I recommend avast! antirootkit or Trend Micro RootkitBuster.

Step 8

Check to see if you have insecure applications with
Secunia Software Inspector.

Step 9
  • According to your Internet connection, please disconnect from the Internet. Close ALL browser windows (including this one).
    • Physically remove the cable for your broadband Internet service “Always On” Connection from your computer.
    • Turn your modem off.
    • Disconnect your modem cable from your computer.
  • Turn the device off for Hand-held wireless connections.
  • Exit all processes and items in your System tray.
Step 10

During the process of removing malware from your computer, there are times you may need to use specialized fix tools. Certain embedded files that are part of these specialized fix tools may be detected by your antivirus or anti-malware scanner as a RiskTool, Hacking tool, Potentially unwanted tool, a virus or a Trojan when that is not the case.
These tools have been carefully created and tested by security experts so if your antivirus or anti-malware program flags them as malware, then it is a False Positive. Antivirus scanners cannot distinguish between good and malicious use of such programs; therefore, they may alert you or even automatically remove them. In these cases, the removal of these files can have unpredictable results and unintentional results.
To avoid any problems while using a specialized fix tool, it is very important that you temporarily disable your antivirus and/or anti-malware programs before using the specialized fix tool.
When your system has been cleaned, it is important that you enable your security programs to avoid reinfection.
Please disable the following program(s):

SUPERAntiSpyware

We need to disable SUPERAntiSpyware as it may interfere with the fixes that we need to make.
  • Right click on the icon in your System Tray.
  • Click Exit
  • Make sure that the program, SUPERAntiSpyware itself, is also closed/not running.
Step 11

Is this your Internet Service Provider (ISP)? If this is not your ISP - America Online, Inc , you need to use HijackThis to fix item(s).

O17 - HKLM\System\CCS\Services\Tcpip\..\{B384CC3A-38D4-4184-AC9B-001555889731}: NameServer = 205.188.146.145

Step 12

AVG Anti-Spyware and AVG Anti-Rootkit are no longer available as separate products or downloads. However, these features are still available in new the AVG 8.0 products such as AVG Internet Security 8.0. AVG Anti-Spyware is no longer being updated. Windows Defender by Microsoft and Spyware Terminator (Without Web Security Guard) 2.0.1.224
Alternate Link will provide resident protection. I recommend that you install one of these programs and uninstall the AVG Anti-Spyware 7.5

To uninstall the AVG Anti-Spyware 7.5.
  • Click Start > Control Panel.
  • In Control Panel, double-click Add or Remove Programs.
  • In Add or Remove Programs, highlight AVG Anti-Spyware 7.5, click Remove.
  • Close the Add or Remove Programs and the Control Panel windows.
  • Using Windows Explorer (Windows key+e), search for the AVG Anti-Spyware 7.5 folder. If the program folder is still there, select/highlight the AVG Anti-Spyware 7.5 folder. DELETE it. (File > Delete.) If Windows is not installed on the C drive, replace C:\ with the appropriate drive letter.
  • Close Windows Explorer.
Step 13

Please run HijackThis and click Scan. Place checks next to the following entries (make sure not to miss any):

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe


Close all browsers and other windows except for HijackThis, and click Fix Checked to have HijackThis fix the entries you checked.

Step 14

Optional Fixes is the name that we use for fixes for unnecessary programs that load during startup and run in the background. These programs are not required to start automatically as you can start them manually if you need them. You would be removing the program from your startup but you would not be removing the program itself.

Your computer may be sluggish due to the many programs loading during startup and running in the background that are not necessary. Windows has a facility for starting programs at startup time. Some of these programs are required for your computer and the applications installed on it to run correctly. A good example of such a program is a virus-checking application that must always run, constantly checking for and isolating or removing files with viruses. Other such programs are not strictly required, or are optional. In some cases, you can gain significant performance enhancements by disabling the automatic startup of these programs. In many cases, the functionality offered by the programs is still available by starting the programs manually by, for example, starting the program from the Windows Start->Programs menu. Media players and instant messaging programs often fall into this category. In fact, it is common for many modern software applications, when installed, to add programs at startup that add items to the system tray or shortcut (context) menus in Windows Explorer to provide quick access to the features and functions of these applications. While they may be useful, they do increase boot time and consume system resources. It is advised that you disable these programs so that they do not take up necessary resources or slow the boot time.

Other than ScanRegistry, SystemTray, StateMgr, antivirus program entries, and firewall program entries, very few others need to load and run.

Read the articles below to see if it applies to your computer problem with being slow to respond.
Slow_Computer_Check_here_first_it_may_not_be_malware.
Help! My computer is slow!
50 Tips for a Super Fast PC
4 Ways to Speed Up Your Computer's Performance
It's not always malware: How to fix the top 10 Internet Explorer issues

If you decide that you want to stop the Optional Fixes in your startup, let me know and I will give you a list with instructions. You would be removing the program from your startup but you would not be removing the program itself.

Step 15

Please run HijackThis in Normal Mode and post:
  • the list of file names and locations for any files that cannot be cleaned / deleted that were reported after you completed the online scans.
  • a new HijackThis log
Please advise me of any problems you still have.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#5 MsLiz

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Posted 01 April 2009 - 07:59 PM

The pc is not running slow. All scans were clean. No pop ups. Everything is back to normal.

Thanks again.

MsLiz

#6 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


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Posted 03 April 2009 - 07:19 AM

Great job! Your HijackThis log appears to be clean.

Tips To Protect Your Computer
  • Avoid clicking on links in instant messages.
  • Avoid opening email attachments.
  • Avoid visiting every poker site on the net.
  • Avoid downloading all that free cute junk.
  • Avoid using the peer-to-peer file sharing.
  • Avoid getting those handy toolbar doodads for your browsers.
  • Malware is out there just waiting to pounce on your system if you only pass by where they are lurking which may be at some seemingly innocent web site. Be careful because some of the malware are so vicious that no one can possibly save you once you let them in.
  • Remember that new malware emerges every week of the year. Take responsibility for protecting your system because you are its first and best defense.
Tools Downloaded To Clean Your Computer

I may have asked you to install some tools. Some need to be removed; others may be left to your decision. Whether or not you need to keep these programs must be decided by you. If you choose to uninstall them, follow these directions:
  • Click Start > Control Panel.
  • In Control Panel, double-click Add or Remove Programs.
  • In Add or Remove Programs, highlight the program, click Remove.
  • Close the Add or Remove Programs and the Control Panel windows.
Optional Tools:
  • Ad-Aware 2008 scans, detects, and removes spyware on your computer.
  • ATF-Cleaner cleans all user temp folders, Java cache, (which seems to be harboring more and more malware), the cache, cookies, history, download history, visited links and saved passwords. Scan weekly if you have high Internet use.
  • Trend Micro's HijackThis or random's System Information Tool (RSIT) may be uninstalled; however, if you should ever encounter another problem and seek help in this forum or others like it, you will need to download this application.
  • SUPERAntiSpyware scans, detects, and removes spyware on your computer.
  • Malwarebytes ' Anti-Malware scans, detects, and removes malware on your computer.
  • a-squared Free scans, detects, and removes trojans, worms, spyware on your computer.
  • Spybot S&D scans, detects, and removes malware on your computer.
If you have changed the default settings for files/folders, please restore the default settings for files/folders.
  • Go to My Computer.
  • Select the Tools menu and click Folder Options.
  • Click the View tab.
  • Under Advanced Settings, click the Restore Defaults button in the lower right corner.
  • Click Apply and then the OK and close My Computer.
Please take the time to read the "Steps To Keep Your Computer Clean And Secure" below.

STEPS TO KEEP YOUR COMPUTER CLEAN AND SECURE:

Please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. After cleaning, you will need to disable the System Restore function For Windows XP.
    Files placed in the System volume information folder are source files for the System Restore function that is available in Windows XP operating system. Files that were healed were moved in their original INFECTED state into this folder and it is necessary to DELETE them by following these steps:
    • Close all open programs. Then right-click My Computer on the Windows' desktop
    • Click on Properties.
    • Click on the System Restore tab.
    • Check Turn off System Restore on all drives.
    • Restart the system.
    • Enable System Restore by going through the first four steps again and uncheck the item mentioned in Step d.
    • You can find instructions on how to disable and enable system restore in the Windows XP System Restore Guide.
  • Make your Internet Explorer more secure: This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it asks you if you want to save the settings, press the Yes button.
    • Click Apply > OK button and then the OK to exit the Internet Properties page.
  • Use a Firewall: - I cannot stress how important it is that you use a Firewall on your computer.  Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below:
    Computer Safety On line - Software Firewalls. For more information about firewalls, and why a two-way firewall is better than the Windows XP one-way firewall, please read Understanding and Using Firewalls.
  • Use An Antivirus Software and Keep It Updated: - It is very important that your computer has an antivirus software running on your machine.  This alone can save you a lot of trouble with malware in the future.  It is imperative that you update your antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software, then it will not be able to catch any of the new variants that may come out. For an article on antivirus programs and a listing of some available ones see the link below:
    Computer Safety On line - Anti-Virus
  • Visit Microsoft's Windows Update Site Frequently: It is important that you visit Microsoft Windows Update regularly. This will ensure your computer has the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • You should scan your computer with Spybot S&D on a regular basis just as you would an anti- virus software. A tutorial on installing & using this product can be found here:
    Using Spybot - Search & Destroy to remove Spyware from Your Computer
  • You should scan your computer with Ad-Aware 2007/2008 as well as Spybot S&D and your anti-virus program on a regular basis. A tutorial on installing & using this product can be found here:
    Ad-Aware 2008.
  • Update SpywareBlaster (at least weekly): SpywareBlaster will add a large list of programs and sites into your Internet Explorer and Firec settings that will protect you from running and downloading known malicious programs. An article on anti-malware products with links for this program and others can be found here:
    Computer Safety on line Anti Malware
  • Use the hosts file: Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate web pages. We can customize a hosts file so that it blocks certain web pages. However, it can slow down certain computers. This is why using a hosts file is optional. Download mvps hosts file Make sure you read the instructions on how to install the hosts file. There is a good tutorial HERE If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    • Click the start button on the task bar at the bottom of your screen
    • Click run
    • In the dialog box, type services.msc
    • hit enter, then locate dns client
    • Highlight it, then doubleclick it.
    • On the dropdown box, change the setting from automatic to manual.
    • Click OK.
  • Use an alternative instant messenger program:.Trillian and Miranda IM These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
  • Please read Tony Klein's excellent article: How I got Infected in the First Place
  • Please read Understanding Spyware, Browser Hijackers, and Dialers
  • Please read Simple and easy ways to keep your computer safe and secure on the Internet.
  • If you are using Internet Explorer, please consider using an alternate browser: Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built in popup blocker (as an added benefit!) that I have ever seen.
    Another good browser is Opera . Opera 9 comes loaded with the tools to keep you productive and safe. Try it today, it's absolutely free. Some of the Opera features are: Customization, BitTorrent, Content blocker, Add your favorite search engines, Thumbnail preview of tabs, Widgets, Transfer manager, Tabbed browsing, Password manager, Sessions (You can save a collection of open tabs as a session, for later retrieval, or start with the pages you had open when Opera was last closed.), Keyboard Shortcuts, Cookie control, a multitude of languages, Validate code, Toggle graphics and style sheets, and Special features such as Full-screen mode, Kiosk mode.
  • Update all these programs regularly: Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
  • If your computer was infected by a website, a program, IM, MSN, or p2p, check this site because it is Time To Fight Back.
Follow these steps and your potential for being infected again will reduce dramatically.
Good luck!
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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#7 suebaby41

suebaby41

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Posted 19 April 2009 - 05:51 PM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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