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Malware removal affecting windows functionality no cut and paste no highligting no right click/ Moved


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10 replies to this topic

#1 reza c

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Posted 21 March 2009 - 05:50 PM

My computer was experiencing problems with a web redirection trojan horse for a few days. I conducted a number of scans using hijackthis, adaware, malewarebyes to no avail. Finally, after reading in this forum, i installed windows one care. It identified the alureon.gen!J as a problem. i removed this using one care and the redirection problem has stopped. However i think some dll files have been damaged in the process as i am experiencing the following problems:

- unable to cut and paste or even highlight text in anything
- unable to scroll using the scroll bar. can scroll by clicking on teh arrows and spaces above and below the bar
- unable to right click at all

Please help.

Regards,

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#2 Orange Blossom

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Posted 21 March 2009 - 11:33 PM

As no logs have been posted, this topic was shifted from the specialized HiJack This forum to the Am I Infected forum.

PLEASE DO NOT NOW POST LOGS unless a log is specifically requested.

What is your operating system: Windows XP, VISTA, etc.?
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

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#3 garmanma

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Posted 22 March 2009 - 07:01 PM

If you're sure that you're clean, it sounds like you need to repair some files:
http://www.bleepingcomputer.com/forums/t/43051/how-to-use-sfcexe-to-repair-system-files/
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#4 reza c

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Posted 23 March 2009 - 02:57 AM

I am running Vista

#5 garmanma

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Posted 23 March 2009 - 04:06 PM

http://support.microsoft.com/kb/929833
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#6 reza c

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Posted 24 March 2009 - 01:27 AM

I ran the sfscannow and there were no integrity errors reported.

#7 garmanma

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Posted 24 March 2009 - 04:19 PM

Let's double-check for infections


SAS,may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#8 reza c

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Posted 24 March 2009 - 07:25 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/24/2009 at 08:11 PM

Application Version : 4.25.1014

Core Rules Database Version : 3812
Trace Rules Database Version: 1766

Scan type : Complete Scan
Total Scan Time : 01:32:40

Memory items scanned : 294
Memory threats detected : 0
Registry items scanned : 8056
Registry threats detected : 0
File items scanned : 198388
File threats detected : 190

Adware.Tracking Cookie
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@imrworldwide[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@zedo[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@ads.nba[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@insightexpressai[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@adlegend[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@rm.yieldmanager[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@ads.ad4game[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@atwola[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@burstnet[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@fastclick[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@www.accountonline[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@buycom.122.2o7[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@adtech[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@adbrite[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@tacoda[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@securedliveclicks[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@adviva[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@ads4.slickdeals[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@ehg-advertisementbv.hitbox[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@doubleclick[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@statse.webtrendslive[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@socialmedia[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@media.mtvnservices[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@trackingtransience[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@ehg-verizon.hitbox[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@data.coremetrics[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@revsci[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@specificmedia[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@ehg-oreilly.hitbox[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@ads.pointroll[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@questionmarket[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@viacom.adbureau[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@statcounter[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@adecn[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@msnportal.112.2o7[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@ad.yieldmanager[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@advertising[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@apmebf[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@serving-sys[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@www.hrsaccount[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@tradedoubler[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@sales.liveperson[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@ad2.doublepimp[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@sales.liveperson[3].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@superstats[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@xiti[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@atdmt[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@hitbox[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@media.adrevolver[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@ads.us.e-planning[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@edge.ru4[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@ehg-tfl.hitbox[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@dc.tremormedia[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@viacomedycentralrl.112.2o7[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@ar.atwola[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@richmedia.yahoo[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@realmedia[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@networksolutions.112.2o7[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@ads.blogtalkradio[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@mediaplex[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@dmtracker[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@ussearch.122.2o7[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@findarticles[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@media.ntsserve[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@adserver.adtechus[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@emailfinder[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@incentaclick[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@cb.adbureau[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@specificclick[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@theadvertiser[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@phg.hitbox[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@bs.serving-sys[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@mediapost[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@server.iad.liveperson[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@collective-media[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@2o7[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@adopt.specificclick[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@adrevolver[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@maxporn[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@microsoftoffice.112.2o7[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@etrade.122.2o7[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@at.atwola[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@www.googleadservices[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@sec1.liveperson[3].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@click.email.hotels[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@rocku.adbureau[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@ads.cnn[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@myroitracking[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@kontera[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@ads.loudsocial[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@interclick[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@traffic.buyservices[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@media6degrees[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@247realmedia[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@tribalfusion[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@adopt.euroclick[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@youporn[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@www.incentaclick[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@dynamic.media.adrevolver[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@www.click2translate[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@www.clickmanage[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@ads-dev.youporn[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@adinterax[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@highbeam.122.2o7[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@msnaccountservices.112.2o7[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@ads.vayama[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@eas.apm.emediate[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@trackingtranscience[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@serw.clicksor[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@stat.onestat[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@sales.liveperson[4].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@sec1.liveperson[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@hotelscom.122.2o7[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@ads.realtechnetwork[3].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@www.mediapost[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@server.iad.liveperson[3].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@leeenterprises.112.2o7[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@sobelmedia[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@stats.searchtrack[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@ads.socialreach[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@bookit.advertserve[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@ehg-twi.hitbox[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@www.googleadservices[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@cendantchg.112.2o7[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@directtrack[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@msnservices.112.2o7[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@track.cbs[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@meetupcom.122.2o7[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@adserver.adreactor[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@revenue[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@pro-market[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@webventures.directtrack[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@invitemedia[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@click2translate[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@mediapst.adbureau[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@ads.realtechnetwork[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@msnonecare.112.2o7[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@traveladvertising[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@a1.interclick[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@allbusinesscom.122.2o7[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@media.expedia[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@www.worldlingomedia[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@www.societyofindustryleaders[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@divx.112.2o7[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@trafficmp[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@content.yieldmanager[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@perf.overture[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@roiservice[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@ad2.yieldmanager[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@tourismqld.122.2o7[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@ehg-baa.hitbox[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@chitika[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@overture[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@paypal.112.2o7[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@weborama[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@casalemedia[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@c7.zedo[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@microsoftwlmessengermkt.112.2o7[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@www.burstbeacon[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@p1855.superclick[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@ehg-iwantoneofthose.hitbox[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@rotator.adjuggler[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@stat.dealtime[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@ehg-mindshare.hitbox[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@feed.validclick[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@stats.paypal[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@m1.webstats.motigo[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@clickbank[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@setanta.112.2o7[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@www.googleadservices[3].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@mediamerx[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@warnerbros.112.2o7[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@shopping.112.2o7[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\RC@content.yieldmanager[3].txt
C:\$WINDOWS.~Q\DATA\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@2o7[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\Low\RC@adinterax[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\Low\RC@ads.ad4game[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\Low\RC@ads.loudsocial[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\Low\RC@ads.techguy[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\Low\RC@at.atwola[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\Low\RC@atwola[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\Low\RC@bluestreak[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\Low\RC@cdn.at.atwola[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\Low\RC@chitika[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\Low\RC@collective-media[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\Low\RC@free.xxxtube[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\Low\RC@media.ntsserve[2].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\Low\RC@www.burstnet[1].txt
C:\Users\RC\AppData\Roaming\Microsoft\Windows\Cookies\Low\RC@xiti[1].txt
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\system@2o7[1].txt

Edited by reza c, 24 March 2009 - 07:37 PM.


#9 garmanma

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Posted 25 March 2009 - 04:30 PM

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".


Then

Full tutorial:
http://www.bleepingcomputer.com/forums/t/131299/how-to-use-sdfix/


Please print out and follow these instructions: "How to use SDFix".
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • Please be patient as the scan may take up to 20 minutes to complete.
  • When the process is complete, the SDFix report log will open in Notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • The SDFix report log (Report.txt) will open in Notepad and automatically be saved in the SDFix folder.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to re-enable you anti-virus and and other security programs before connecting to the Internet.

Mark
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#10 reza c

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Posted 25 March 2009 - 09:25 PM

I ran the ATF cleaner successfully. I downloaded the SDFix and booted up in safe mode. When i try and run the bat file it flashes the blue box and then it disappears. i attempted to follow the steps in the tutorial to fix this but it didnt work.

#11 garmanma

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Posted 26 March 2009 - 03:19 PM

I just read about this fix but have not personally tried it yet
It's a specialized scan tool from Bitdefender:
reference page
http://www.bdtools.net/

Down load
http://www.bdtools.net/download/bd_rem_tool.zip
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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