Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

lost all admin rights and internet connections


  • This topic is locked This topic is locked
11 replies to this topic

#1 Cougar68

Cougar68

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Clearwater Fl
  • Local time:06:34 AM

Posted 21 March 2009 - 02:39 PM

I am the only user and am locked out of admin rights,

network connections page is blank all connections have disappeared , lost all sound - says there is no audio device. Cannot turn on firewall/internet connections.

For further information please read this topic: http://www.bleepingcomputer.com/forums/t/211065/not-sure-what-i-am-infected-with/ ~ OB

my DDS log

DDS (Ver_09-03-16.01) - NTFSx86
Run by Jerry at 15:00:28.45 on Sat 03/21/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.766.481 [GMT -4:00]

AV: AVG 7.5.557 *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\netdde.exe
C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe -k eapsvcs
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
J:\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
TB: {A057A204-BACC-4D26-8398-26FADCF27386} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [NWEReboot]
mRun: [RegistryMechanic]
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
uPolicies-explorer: NoWindowsUpdate = 0 (0x0)
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {0DB074F0-617E-4EE9-912C-2965CF2AA5A4} - hxxp://download.microsoft.com/download/7/0/7/707a44ad-52ad-49af-b7ef-e21b6b0656e4/VirtualEarth3D.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {428A9DEF-F057-402B-9F2D-A5887F4544ED} - hxxp://download.microsoft.com/download/f/0/2/f02b515c-7076-4cee-bc08-fd6fea594578/VirtualEarth3D.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
LSA: Authentication Packages = msv1_0 c:\windows\system32\pmnlljJc

============= SERVICES / DRIVERS ===============

R0 ViBus;ViBus;c:\windows\system32\drivers\ViBus.sys [2007-3-26 16896]
R0 ViPrt;VIA SATA IDE Device Driver;c:\windows\system32\drivers\ViPrt.sys [2007-3-26 52224]
R1 Avg7Core;AVG7 Kernel;c:\windows\system32\drivers\avg7core.sys [2008-2-18 821856]
R1 Avg7RsW;AVG7 Wrap Driver;c:\windows\system32\drivers\avg7rsw.sys [2008-2-18 4224]
R1 Avg7RsXP;AVG7 Resident Driver XP;c:\windows\system32\drivers\avg7rsxp.sys [2008-2-18 27776]
R1 AvgClean;AVG7 Clean Driver;c:\windows\system32\drivers\avgclean.sys [2008-2-18 10760]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-2-17 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-2-17 55024]
R2 Avg7Alrt;AVG7 Alert Manager Server;c:\progra~1\grisoft\avg7\avgamsvr.exe [2008-2-18 418816]
R2 Avg7UpdSvc;AVG7 Update Service;c:\progra~1\grisoft\avg7\avgupsvc.exe [2008-2-18 49664]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-2-17 7408]
S3 rt2870;Ralink 802.11n USB Wireless LAN Card Driver;c:\windows\system32\drivers\rt2870.sys [2009-1-30 560896]

=============== Created Last 30 ================

2009-03-15 10:57 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-03-15 10:57 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-14 11:51 --d----- c:\docume~1\jerry\applic~1\Malwarebytes
2009-03-14 11:33 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-03-14 11:33 --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-03-06 08:59 --d----- c:\program files\common files\Wise Installation Wizard
2009-03-05 23:54 34 a------- c:\documents and settings\jerry\jagex_runescape_preferences.dat
2009-03-05 23:54 --d----- c:\windows\.jagex_cache_32
2009-02-25 04:03 --d----- c:\windows\SQLTools9_KB960089_ENU
2009-02-25 04:01 --d----- c:\windows\SQL9_KB960089_ENU
2009-02-24 00:09 --d----- c:\windows\system32\Actsoft
2009-02-24 00:04 --d----- c:\program files\Actsoft, Inc
2009-02-23 23:58 --d----- c:\program files\Microsoft SQL Server

==================== Find3M ====================

2009-02-05 22:25 87,608 a------- c:\docume~1\jerry\applic~1\inst.exe
2009-02-05 22:25 47,360 a------- c:\windows\system32\drivers\pcouffin.sys
2009-02-05 22:25 47,360 a------- c:\docume~1\jerry\applic~1\pcouffin.sys
2009-01-30 19:27 61,224 a------- c:\documents and settings\jerry\GoToAssistDownloadHelper.exe
2009-01-24 21:13 27,136 a------- c:\windows\system32\drivers\nchssvad.sys
2009-01-22 22:36 13,785 a------- c:\windows\system32\SpoonUninstall-dBpoweramp Music Converter.dat
2009-01-22 22:35 5,068,152 a------- c:\windows\system32\SpoonUninstall.exe
2008-06-12 22:01 2,231 a--sh--- c:\windows\system32\cJjllnmp.ini2
2008-06-14 02:44 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008061420080615\index.dat

============= FINISH: 15:00:34.64 ===============

Edited by Orange Blossom, 21 March 2009 - 10:29 PM.


BC AdBot (Login to Remove)

 


#2 KoanYorel

KoanYorel

    Bleepin' Conundrum


  • Members
  • 19,461 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:65 miles due East of the "Logic Free Zone", in Md, USA
  • Local time:06:34 AM

Posted 30 March 2009 - 01:40 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 Cougar68

Cougar68
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Clearwater Fl
  • Local time:06:34 AM

Posted 30 March 2009 - 08:39 PM

thank you in advance for any help you can give
I am the only user on the PC and I hve lost Admin rights'
when I go into network connections it is empty, system restore stops at the last page and when I select next i get a pop up telling me it to reboot and try again

when I try to start the firewall iget
"windows firewall cannot start Firewall/Internet Connection Sharing (ICS) service Error 5 access is denied"

sound device properties says " No Audio Device"

below are the DDS logs


DDS (Ver_09-03-16.01) - NTFSx86
Run by Jerry at 19:52:23.35 on Mon 03/30/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.766.431 [GMT -4:00]

AV: AVG 7.5.557 *On-access scanning disabled* (Outdated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\netdde.exe
C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe -k eapsvcs
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32Info.exe
C:\Documents and Settings\Jerry\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
TB: {A057A204-BACC-4D26-8398-26FADCF27386} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [NWEReboot]
mRun: [RegistryMechanic]
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
uPolicies-explorer: NoWindowsUpdate = 0 (0x0)
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {0DB074F0-617E-4EE9-912C-2965CF2AA5A4} - hxxp://download.microsoft.com/download/7/0/7/707a44ad-52ad-49af-b7ef-e21b6b0656e4/VirtualEarth3D.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {428A9DEF-F057-402B-9F2D-A5887F4544ED} - hxxp://download.microsoft.com/download/f/0/2/f02b515c-7076-4cee-bc08-fd6fea594578/VirtualEarth3D.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
LSA: Authentication Packages = msv1_0 c:\windows\system32\pmnlljJc

============= SERVICES / DRIVERS ===============

R0 ViBus;ViBus;c:\windows\system32\drivers\ViBus.sys [2007-3-26 16896]
R0 ViPrt;VIA SATA IDE Device Driver;c:\windows\system32\drivers\ViPrt.sys [2007-3-26 52224]
R1 Avg7Core;AVG7 Kernel;c:\windows\system32\drivers\avg7core.sys [2008-2-18 821856]
R1 Avg7RsW;AVG7 Wrap Driver;c:\windows\system32\drivers\avg7rsw.sys [2008-2-18 4224]
R1 Avg7RsXP;AVG7 Resident Driver XP;c:\windows\system32\drivers\avg7rsxp.sys [2008-2-18 27776]
R1 AvgClean;AVG7 Clean Driver;c:\windows\system32\drivers\avgclean.sys [2008-2-18 10760]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-2-17 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-2-17 55024]
R2 Avg7Alrt;AVG7 Alert Manager Server;c:\progra~1\grisoft\avg7\avgamsvr.exe [2008-2-18 418816]
R2 Avg7UpdSvc;AVG7 Update Service;c:\progra~1\grisoft\avg7\avgupsvc.exe [2008-2-18 49664]
S3 rt2870;Ralink 802.11n USB Wireless LAN Card Driver;c:\windows\system32\drivers\rt2870.sys [2009-1-30 560896]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-2-17 7408]

=============== Created Last 30 ================

2009-03-15 10:57 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-03-15 10:57 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-14 11:51 <DIR> --d----- c:\docume~1\jerry\applic~1\Malwarebytes
2009-03-14 11:33 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-03-14 11:33 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-03-06 08:59 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-03-05 23:54 34 a------- c:\documents and settings\jerry\jagex_runescape_preferences.dat
2009-03-05 23:54 <DIR> --d----- c:\windows\.jagex_cache_32

==================== Find3M ====================

2009-02-05 22:25 87,608 a------- c:\docume~1\jerry\applic~1\inst.exe
2009-02-05 22:25 47,360 a------- c:\windows\system32\drivers\pcouffin.sys
2009-02-05 22:25 47,360 a------- c:\docume~1\jerry\applic~1\pcouffin.sys
2009-01-30 19:27 61,224 a------- c:\documents and settings\jerry\GoToAssistDownloadHelper.exe
2009-01-22 22:36 13,785 a------- c:\windows\system32\SpoonUninstall-dBpoweramp Music Converter.dat
2009-01-22 22:35 5,068,152 a------- c:\windows\system32\SpoonUninstall.exe
2008-06-12 22:01 2,231 a--sh--- c:\windows\system32\cJjllnmp.ini2
2008-06-14 02:44 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008061420080615\index.dat

============= FINISH: 19:52:49.59 ===============

Attached Files



#4 Hoov

Hoov

  • Malware Response Team
  • 3,519 posts
  • OFFLINE
  •  
  • Location:Mikado Michigan
  • Local time:06:34 AM

Posted 31 March 2009 - 03:53 PM

Howdy, my name is Hoov, and I will be helping you with your dilemma.

Please make sure you watch this thread for responses. If you click the options tab at the top of your first post, you can select to track this thread.

Here is what I am asking you to do during the repair of your computer

*Tell me everything that you have done, if anything, to try and fix this problem.

*Please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.

*Follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go. Don't install anything, even other programs that have nothing to do with security or malware, it could cause things to change, and I would never know it.

*Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try.

*Stick with me to the end. My aim is to fix your problems, and give you the tools and knowledge to keep this from happening again.

Now onto trying to fix your computer.

If I am helping you and you don't hear from me for 24Hrs, send me a PM Please!

Can you reboot to safe mode with networking?

Try Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

* Anyone other than the originator of this thread, you would be best advised to not run combofix without guidance from someone trained in its use. It is a very powerful tool that can cause damage to your computer if used wrong.

Run comboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix. Also make sure you close all your browsers just before the instructions tell you to start the scanner.

Please include the C:\ComboFix.txt in your next reply for further review.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall


Let me know if you have problems with these.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

Posted Image

#5 Cougar68

Cougar68
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Clearwater Fl
  • Local time:06:34 AM

Posted 31 March 2009 - 10:53 PM

Hoov thank you for your help.
I ran both Malwarebytes then the combo fix all logs are below. I need to tell you that I now have internet back and sound and all seems back to normal even faster than when it was new. I can’t tell you how pleased I am. What do I do next?

When I selected “Remove Selected” I got this popup
Svchost.exe - Application Error - the instruction at 0x7564d383 referenced memory at 0x00000060 the memory could not be read click OK to terminate program
The log
Malwarebytes' Anti-Malware 1.34
Database version: 1893
Windows 5.1.2600 Service Pack 3

3/31/2009 08:19:09 PM
mbam-log-2009-03-31 (20-19-09).txt

Scan type: Quick Scan
Objects scanned: 76770
Time elapsed: 2 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\MalwareRemovalBot (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\gaopdxcounter (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\MalwareRemovalBot Scheduled Scan.job (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.


The combo fix log

ComboFix 09-03-31.01 - Jerry 2009-03-31 23:22:16.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.766.495 [GMT -4:00]
Running from: c:\documents and settings\Jerry\Desktop\ComboFix.exe
AV: AVG 7.5.557 *On-access scanning disabled* (Outdated)

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Jerry\Application Data\inst.exe
c:\windows\system32\cJjllnmp.ini
c:\windows\system32\cJjllnmp.ini2
c:\windows\system32\cpohxxem.ini
c:\windows\system32\drivers\gaopdxtkyappfjwftaeaxeoiqfammyuedivxbo.sys
c:\windows\system32\gaopdxqwbppmbitasbpxiwqwmoiemoteptmlkn.dll
c:\windows\system32\tmp.reg

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_gaopdxserv.sys


((((((((((((((((((((((((( Files Created from 2009-03-01 to 2009-04-01 )))))))))))))))))))))))))))))))
.

2009-03-15 12:50 . 2009-03-15 12:50 <DIR> d-------- c:\documents and settings\Administrator\Application Data\Malwarebytes
2009-03-15 10:57 . 2009-03-26 16:49 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-15 10:57 . 2009-03-26 16:49 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2009-03-14 11:51 . 2009-03-14 11:51 <DIR> d-------- c:\documents and settings\Jerry\Application Data\Malwarebytes
2009-03-14 11:33 . 2009-03-31 19:37 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2009-03-14 11:33 . 2009-03-14 11:33 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-03-09 23:35 . 2009-03-09 23:35 <DIR> d-------- c:\documents and settings\Administrator\Application Data\SUPERAntiSpyware.com
2009-03-09 23:31 . 2009-03-09 23:31 <DIR> d-------- c:\documents and settings\Administrator
2009-03-06 08:59 . 2009-03-06 08:59 <DIR> d-------- c:\program files\Common Files\Wise Installation Wizard
2009-03-05 23:54 . 2009-03-05 23:54 <DIR> d-------- c:\windows\.jagex_cache_32
2009-03-05 23:54 . 2009-03-05 23:55 34 --a------ c:\documents and settings\Jerry\jagex_runescape_preferences.dat

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-24 05:00 --------- d-----w c:\documents and settings\All Users\Application Data\avg7
2009-03-21 18:54 --------- d-----w c:\program files\SUPERAntiSpyware
2009-03-17 14:15 --------- d-----w c:\documents and settings\Jerry\Application Data\AVG7
2009-03-07 19:39 --------- d-----w c:\program files\Microsoft.NET
2009-03-07 19:39 --------- d-----w c:\program files\Microsoft SQL Server
2009-02-28 01:50 --------- d-----w c:\program files\Actsoft, Inc
2009-02-28 01:47 --------- d-----w c:\program files\NCH Software
2009-02-22 17:05 --------- d-----w c:\program files\NCH Swift Sound
2009-02-19 01:29 --------- d-----w c:\documents and settings\Jerry\Application Data\Vso
2009-02-11 22:49 --------- d-----w c:\documents and settings\guest 2\Application Data\Motive
2009-02-11 22:48 --------- d-----w c:\documents and settings\guest 2\Application Data\VERIZON_BROAD
2009-02-11 22:48 --------- d-----w c:\documents and settings\guest 2\Application Data\GRETECH
2009-02-11 22:44 --------- d-----w c:\documents and settings\guest 2\Application Data\AVG7
2009-02-06 23:23 --------- d-----w c:\documents and settings\All Users\Application Data\vsosdk
2009-02-06 02:25 47,360 ----a-w c:\windows\system32\drivers\pcouffin.sys
2009-02-06 02:25 47,360 ----a-w c:\documents and settings\Jerry\Application Data\pcouffin.sys
2009-02-06 02:25 --------- d-----w c:\program files\VSO
2009-01-30 23:27 61,224 ----a-w c:\documents and settings\Jerry\GoToAssistDownloadHelper.exe
2008-06-14 06:44 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008061420080615\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-06-29 8466432]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"msacm.divxa32"= msaud32_divx.acm
"vidc.ffds"= c:\progra~1\COMBIN~1\Filters\FFDShow\ff_vfw.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
---hs---- 2008-04-13 20:12 1695232 c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
--a------ 2008-09-06 15:09 413696 c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"enablefirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=

R0 ViBus;ViBus;c:\windows\system32\drivers\ViBus.sys [2007-03-26 16896]
R0 ViPrt;VIA SATA IDE Device Driver;c:\windows\system32\drivers\ViPrt.sys [2007-03-26 52224]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2009-02-17 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2009-02-17 55024]
S3 rt2870;Ralink 802.11n USB Wireless LAN Card Driver;c:\windows\system32\drivers\rt2870.sys [2009-01-30 560896]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2009-02-17 7408]
.
Contents of the 'Scheduled Tasks' folder

2009-02-28 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2009-03-06 c:\windows\Tasks\SpywareBot Scheduled Scan.job
- c:\program files\SpywareBot\SpywareBot.exe []

2009-03-06 c:\windows\Tasks\SpywareBot Scheduled Scan.job
- c:\program files\SpywareBot []
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-NWEReboot - (no file)
HKLM-Run-RegistryMechanic - (no file)
SafeBoot-Winrv47.sys
MSConfigStartUp-Adobe Photo Downloader - c:\program files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
DPF: DirectAnimation Java Classes - file://c:\windows\Java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
.

**************************************************************************

catchme 0.3.1375 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-31 23:26:04
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\netdde.exe
c:\program files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
c:\progra~1\Grisoft\AVG7\avgamsvr.exe
c:\progra~1\Grisoft\AVG7\avgupsvc.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe
c:\windows\system32\nvsvc32.exe
c:\windows\system32\locator.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2009-03-31 23:30:01 - machine was rebooted
ComboFix-quarantined-files.txt 2009-04-01 03:29:52

Pre-Run: 97,253,634,048 bytes free
Post-Run: 97,213,804,544 bytes free

136 --- E O F --- 2009-03-05 08:00:37

#6 Hoov

Hoov

  • Malware Response Team
  • 3,519 posts
  • OFFLINE
  •  
  • Location:Mikado Michigan
  • Local time:06:34 AM

Posted 31 March 2009 - 11:13 PM

Run your computer for a day, make sure you reboot a few times, then update Malwarebytes' Anti-Malware, then reboot to safe mode, run Malwarebytes' Anti-Malware again, and then run combofix. Post both logs. If they are clean we can do some cleanup and call it good. The only thing I am concerned about at this time is that error message you got. The scans should run clean in safe mode though.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

Posted Image

#7 Cougar68

Cougar68
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Clearwater Fl
  • Local time:06:34 AM

Posted 01 April 2009 - 10:17 AM

I will do as you say. I was not in safe mode when i ran combo fix. when I tried it in safe mode there was no button to start the combofix. I have not received the error again but I did go to bed after it was working as I have to work but will do as you requested when i get home tonight

#8 Hoov

Hoov

  • Malware Response Team
  • 3,519 posts
  • OFFLINE
  •  
  • Location:Mikado Michigan
  • Local time:06:34 AM

Posted 01 April 2009 - 11:19 AM

Whenever. I know life always seems to intrude on what you want to do .
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

Posted Image

#9 Cougar68

Cougar68
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Clearwater Fl
  • Local time:06:34 AM

Posted 02 April 2009 - 07:50 PM

hoov,
my system is running great. below are the logs.

Malwarebytes' Anti-Malware 1.35
Database version: 1931
Windows 5.1.2600 Service Pack 3

4/2/2009 07:58:13 PM
mbam-log-2009-04-02 (19-58-13).txt

Scan type: Quick Scan
Objects scanned: 80975
Time elapsed: 4 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




ComboFix 09-04-01.01 - Jerry 2009-04-02 20:33:58.3 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.766.432 [GMT -4:00]
Running from: c:\documents and settings\Jerry\Desktop\ComboFix.exe
AV: AVG 7.5.557 *On-access scanning disabled* (Outdated)
.

((((((((((((((((((((((((( Files Created from 2009-03-03 to 2009-04-03 )))))))))))))))))))))))))))))))
.

2009-03-31 23:35 . 2008-10-16 14:06 208,744 --a------ c:\windows\system32\muweb.dll
2009-03-15 12:50 . 2009-03-15 12:50 <DIR> d-------- c:\documents and settings\Administrator\Application Data\Malwarebytes
2009-03-15 10:57 . 2009-03-26 16:49 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-15 10:57 . 2009-03-26 16:49 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2009-03-14 11:51 . 2009-03-14 11:51 <DIR> d-------- c:\documents and settings\Jerry\Application Data\Malwarebytes
2009-03-14 11:33 . 2009-03-31 19:37 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2009-03-14 11:33 . 2009-03-14 11:33 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-03-09 23:35 . 2009-03-09 23:35 <DIR> d-------- c:\documents and settings\Administrator\Application Data\SUPERAntiSpyware.com
2009-03-09 23:31 . 2009-03-09 23:31 <DIR> d-------- c:\documents and settings\Administrator
2009-03-06 08:59 . 2009-03-06 08:59 <DIR> d-------- c:\program files\Common Files\Wise Installation Wizard
2009-03-05 23:54 . 2009-03-05 23:54 <DIR> d-------- c:\windows\.jagex_cache_32
2009-03-05 23:54 . 2009-03-05 23:55 34 --a------ c:\documents and settings\Jerry\jagex_runescape_preferences.dat

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-04-02 05:00 --------- d-----w c:\documents and settings\All Users\Application Data\avg7
2009-03-21 18:54 --------- d-----w c:\program files\SUPERAntiSpyware
2009-03-17 14:15 --------- d-----w c:\documents and settings\Jerry\Application Data\AVG7
2009-03-07 19:39 --------- d-----w c:\program files\Microsoft.NET
2009-03-07 19:39 --------- d-----w c:\program files\Microsoft SQL Server
2009-02-28 01:50 --------- d-----w c:\program files\Actsoft, Inc
2009-02-28 01:47 --------- d-----w c:\program files\NCH Software
2009-02-22 17:05 --------- d-----w c:\program files\NCH Swift Sound
2009-02-19 01:29 --------- d-----w c:\documents and settings\Jerry\Application Data\Vso
2009-02-11 22:49 --------- d-----w c:\documents and settings\guest 2\Application Data\Motive
2009-02-11 22:48 --------- d-----w c:\documents and settings\guest 2\Application Data\VERIZON_BROAD
2009-02-11 22:48 --------- d-----w c:\documents and settings\guest 2\Application Data\GRETECH
2009-02-11 22:44 --------- d-----w c:\documents and settings\guest 2\Application Data\AVG7
2009-02-09 11:13 1,846,784 ----a-w c:\windows\system32\win32k.sys
2009-02-06 23:23 --------- d-----w c:\documents and settings\All Users\Application Data\vsosdk
2009-02-06 02:25 47,360 ----a-w c:\windows\system32\drivers\pcouffin.sys
2009-02-06 02:25 47,360 ----a-w c:\documents and settings\Jerry\Application Data\pcouffin.sys
2009-02-06 02:25 --------- d-----w c:\program files\VSO
2009-01-30 23:27 61,224 ----a-w c:\documents and settings\Jerry\GoToAssistDownloadHelper.exe
2009-01-23 02:35 5,068,152 ----a-w c:\windows\system32\SpoonUninstall.exe
2008-06-14 06:44 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008061420080615\index.dat
.

((((((((((((((((((((((((((((( SnapShot_2009-04-02_20.06.28.39 )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-04-03 00:31:04 16,384 ----atw c:\windows\Temp\Perflib_Perfdata_7b4.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-06-29 8466432]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"msacm.divxa32"= msaud32_divx.acm
"vidc.ffds"= c:\progra~1\COMBIN~1\Filters\FFDShow\ff_vfw.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
---hs---- 2008-04-13 20:12 1695232 c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
--a------ 2008-09-06 15:09 413696 c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=

R0 ViBus;ViBus;c:\windows\system32\drivers\ViBus.sys [2007-03-26 16896]
R0 ViPrt;VIA SATA IDE Device Driver;c:\windows\system32\drivers\ViPrt.sys [2007-03-26 52224]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2009-02-17 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2009-02-17 55024]
R3 rt2870;Ralink 802.11n USB Wireless LAN Card Driver;c:\windows\system32\drivers\rt2870.sys [2009-01-30 560896]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2009-02-17 7408]
.
Contents of the 'Scheduled Tasks' folder

2009-02-28 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2009-04-02 c:\windows\Tasks\SpywareBot Scheduled Scan.job
- c:\program files\SpywareBot\SpywareBot.exe []

2009-04-02 c:\windows\Tasks\SpywareBot Scheduled Scan.job
- c:\program files\SpywareBot []
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
DPF: DirectAnimation Java Classes - file://c:\windows\Java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
.

**************************************************************************

catchme 0.3.1375 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-04-02 20:36:29
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-04-02 20:38:49
ComboFix-quarantined-files.txt 2009-04-03 00:37:50
ComboFix2.txt 2009-04-03 00:08:18
ComboFix3.txt 2009-04-01 03:30:03

Pre-Run: 97,792,053,248 bytes free
Post-Run: 97,780,269,056 bytes free

109 --- E O F --- 2009-04-01 07:02:57

#10 Hoov

Hoov

  • Malware Response Team
  • 3,519 posts
  • OFFLINE
  •  
  • Location:Mikado Michigan
  • Local time:06:34 AM

Posted 02 April 2009 - 08:55 PM

Now there are something's you need to do to fully clean your system and keep it secure.

[*]Please download OTCleanIt from one of the following mirrors and save it to your desktop:[*]Double click the Posted Image icon.
[*] Click the large "Cleanup" button.
[*] A list of tool components used in the Cleanup of malware will be downloaded.
[*] Click Yes to begin the Cleanup process and remove these components, including this application.
[*] You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.
[*] Make sure you have an Internet Connection.
[*] If you have a firewall that throws out a message that OTMI3 is attempting to contact the Internet that it should be allowed.
[*]You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.
[/list]
Cleaning out Temporary Files etc. There are several different products that you can use for this. You can go thru the Internet Options in the windows Control Panel. There are several programs that also do the job better than windows does it, in my opinion. There is System Security Suite, EasyCleaner, Ccleaner. Also sometimes other program sometimes do it as well as what you originally got it for like ZoneAlarm Security Suite. Just make sure to keep them updated and use them regularly.

Disable and Enable System Restore.
If you are using Windows Vista or XP, then I recommend you turn off System restore, and then turn it back on so that you will not be able to restore your problems to a clean computer.

Here are some good tutorials for that.
Windows Vista Restore Guide
or
Windows XP System Restore Guide
Reboot
Re-enable system restore with instructions from tutorial above

Create a System Restore Point
Go to all programs, then to accessories, then to system tools, then to system restore. Check the box for create restore point (not select a restore point), then click next and follow the instructions.

Make your Internet Explorer more secure - This can be done by following these simple instructions: (unless you are using ZoneAlarm Security Suite or something similar, then you would secure the browser thru the firewall).

From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Also see the following: Securing Your Web Browser
Working with Internet Explorer 6 Security

Use a different browser other than IE (most exploits are pointed towards IE). One of them is
Firefox.
It is also worth trying Thunderbird for controlling spam in your e-mail.


Always use an UPDATED anti-virus program Make sure you update this at least weekly, if not more often. This is one thing that may Ave you more than anything else.

Run malware scanners. Three free ones are Spybot Search and Destroy, and AdAware and Malwarebytes' Anti-Malware


Always use a firewall.
Any firewall is better than none, and you should pick a firewall that you will use, as even the best firewall is worthless if you turn it off.

Learn how to use your firewall Only programs that need it should have access to the net. But these are specific to the firewall you use, so you will need to learn how. Several firewalls have support forums here. My page will help you with ZoneAlarm if that is what you choose.


Never run two Antivirus programs or two Firewalls at the same time. They can interfere with each other and cause problems. Some people swear that more protection is provided, but the reverse is true. They tend to argue amongst themselves and end up leaving holes. Now I have more than 1 AV installed on my computer, and I keep them up to date. I only run one at a time, but each program has weakness's, so I keep a backup in case my computer starts acting up.


MOST IMPORTANT : Windows and IE, and whatever other software that you have that connects to the net, needs to be kept updated. The reason is, these programs connect to the net, and if there is an internal security problem, you have already told your firewall to allow the communication, and thus you will have allowed a hole. UPDATES are important. I suggest that you make sure that Windows Updates and the updates for your antivirus and antimalware programs are set for automatic updates.

Don't ever use P2P or filesharing software Even the safest P2P file sharing programs that do not contain bundled spyware, still expose you to risks because of the very nature of the P2P file sharing process. By default, most P2P file sharing programs are configured to automatically launch at startup. They are also configured to allow other P2P users on the same network open access to a shared directory on your computer. The reason for this is simple. File sharing relies on its members giving and gaining unfettered access to computers across the P2P network. However, this practice can make you vulnerable to data and identity theft. Even if you change those risky default settings to a safer configuration, the act of downloading files from an anonymous source greatly increases your exposure to infection. That is because the files you are downloading may actually contain a disguised threat. Many very malicious worms and trojans, such as the Storm Worm, target and spread across P2P files sharing networks because of their known vulnerabilities.

Before using any malware detection / removal software Check with Rogue/Suspect Spyware List and Rogue Applications List That way you will know if the program you are looking at is on the up and up. If you want to know how it stacks up against other programs check out SpywareWarrior

We have a good guide at Spyware Hammer on how to prevent Malware in the Future. You might want to peruse this and follow the recommendations in there.
PLEASE READ IT AND FOLLOW THE RECOMMENDATIONS TO PROTECT YOURSELF.

Let us know if you have any more problems, either new or old.
Have a good time surfing the net, but stay safe.
If you have no more problems, let me know and I will mark this as resolved. Or if you have more questions, ask away, that is why I am here.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

Posted Image

#11 Cougar68

Cougar68
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Clearwater Fl
  • Local time:06:34 AM

Posted 02 April 2009 - 10:06 PM

Hoov,
thank you for your, help my system appears to be ok and i will follow your recommendations so you can mark this as resolved .

#12 Hoov

Hoov

  • Malware Response Team
  • 3,519 posts
  • OFFLINE
  •  
  • Location:Mikado Michigan
  • Local time:06:34 AM

Posted 02 April 2009 - 10:25 PM

You are welcome!
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

Posted Image




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users