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hgGabBqo.dll


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#1 Big_Ick

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Posted 21 March 2009 - 02:13 PM

When I reboot my machine I get a Run Dll error that says:

"Error Loading c:\windows\system32\hgGabBqo.dll"

I have tried using every little generic program out there to clean or fix my registry and i have scanned my pc using AVG free, Spybot, and a couple other little programs but I still cannot get the error to go away.

Anyone run into this before?

Let me know what you need from me to wipe this little nasty out.

Thank-you.

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#2 MishY

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Posted 21 March 2009 - 04:35 PM

Search for it on computer and delete it. Keep in recycle ben and if needed resotre.

#3 Big_Ick

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Posted 21 March 2009 - 05:02 PM

I tried the search and it was unable to find the file.

#4 garmanma

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Posted 21 March 2009 - 08:51 PM

Search for it on computer and delete it. Keep in recycle ben and if needed resotre.


It is not quite as simple as that. There's no telling what all it has attached itself to.
It would be best to run some scan tools

-------------------------------------------

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
Mark
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why won't my laptop work?

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#5 Big_Ick

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Posted 22 March 2009 - 10:16 AM

Well this is a head scratcher! :thumbsup:

Malwarebytes' Anti-Malware 1.34
Database version: 1883
Windows 6.0.6001 Service Pack 1

22/03/2009 9:13:23 AM
mbam-log-2009-03-22 (09-13-23).txt

Scan type: Quick Scan
Objects scanned: 66864
Time elapsed: 4 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 garmanma

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Posted 22 March 2009 - 03:21 PM

We'll take the 2 sided approach
This could be an orphaned entry from previous scans. Instead of just deleting it, download Autoruns:
http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx
Open it and locate hgGabBqo.dll and disable it

Then update mbam and run a FULL scan
Then

Download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#7 Big_Ick

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Posted 22 March 2009 - 06:16 PM

Okay;

I downloaded the autoruns and open it up and searched for the dll file. Of course it took me a moment to realize it had a search feature. I looked specifically for the hgGabBqo.dll and I could not locate it. I did use the search feature and tested on something like iexplore.dll just to see if I was using it correct and I did not find the file(hgGabBqo.dll).
As you requested, I continued on with malware scan and again everything was clean as before. I then followed up with ATF cleaner and cleaned as you suggested and cleaned out firefox and all other files to be cleaned. I rebooted the computer and my original "loading error" was not corrected but an MPK.exe error came up. I rebooted again and the MPK.exe error did not occur on the reboot so I am assuming that your wisdom and guidance has solved my problem?! haha.

and on a side note, with all the cleaning and removing all these stored files in the registry and temp folders, I have noticed an amazing increase in performance!

#8 garmanma

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Posted 23 March 2009 - 02:57 PM

mpk.exe is supposedly a pop-up killer
http://www.bleepingcomputer.com/startups/m...ller-15454.html
As with anything else, it can also be a worm
Let's keep looking
----------------------------------------------------------
SAS,may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Edited by garmanma, 23 March 2009 - 02:57 PM.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#9 Big_Ick

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Posted 24 March 2009 - 03:34 PM

Okay. I just wanted to mention to you that after our last cleaning with ATF Cleaner it made Firefox go really strange. I could not view my gmail proper or load the sirius satellite canada homepage for whatever reason. I finally had to completely remove the program along with all the personal settings I had and re-install to get it working. IE and Safari had no problems loading the same pages. No big deal, I just wanted to pass that along to you.
After a couple of reboots I have had no error messages at all with my system. :thumbsup:
Here is the log you requested.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/24/2009 at 02:04 PM

Application Version : 4.25.1014

Core Rules Database Version : 3812
Trace Rules Database Version: 1766

Scan type : Complete Scan
Total Scan Time : 00:35:31

Memory items scanned : 289
Memory threats detected : 0
Registry items scanned : 8831
Registry threats detected : 0
File items scanned : 26522
File threats detected : 5

Adware.Tracking Cookie
C:\Users\Wade&Jass\AppData\Roaming\Microsoft\Windows\Cookies\wade&jass@atdmt[2].txt
C:\Users\Wade&Jass\AppData\Roaming\Microsoft\Windows\Cookies\wade&jass@mediaplex[1].txt
C:\Users\Wade&Jass\AppData\Roaming\Microsoft\Windows\Cookies\wade&jass@apmebf[2].txt
C:\Users\Wade&Jass\AppData\Roaming\Microsoft\Windows\Cookies\wade&jass@doubleclick[1].txt
C:\Users\Wade&Jass\AppData\Roaming\Microsoft\Windows\Cookies\Low\wade&jass@ads.bleepingcomputer[2].txt

#10 garmanma

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Posted 25 March 2009 - 04:11 PM

ATF Cleaner it made Firefox go really strange.

I've heard of this before. I believe it was due to a add-on. I'll see if I can find it again

Your log looks good. If you have no other problems:

Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

-------------------------------

[/list]Tips to protect yourself against malware and reduce the potential for re-infection:
• "Simple and easy ways to keep your computer safe".
• "How did I get infected?, With steps so it does not happen again!".
• "Hardening Windows Security - Part 1 & Part 2".
• "IE Recommended Minimal Security Settings" - "How to Secure Your Web Browser".

• Avoid gaming sites, underground web pages, pirated software, crack sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#11 Big_Ick

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Posted 01 April 2009 - 04:28 PM

Thank-you for all your help. The machine is running great and I am back on track.

Greatly appreciated!




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