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Ad-Aware 2008 cannot remove from computer


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1 reply to this topic

#1 techsport

techsport

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  • Local time:01:25 AM

Posted 21 March 2009 - 11:11 AM

Hi ,

I have been using Ad-Aware 2008 but found that I was not able to scan the computer. I then tried to download the anniversary addition and found that it couldn't uninstall 2008. I then went to the lavasoft forum and I was directed to
1. Install HijackThis - inorder to create backup files
2. go to bleeping computer and install combofix.
3. run combo fix and post the report
4. Here is the report
ComboFix 09-03-19.02 - Administrator 2009-03-21 10:49:43.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.254.77 [GMT -4:00]
Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\__c002E610.dat
C:\xcrashdump.dat
E:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2009-02-21 to 2009-03-21 )))))))))))))))))))))))))))))))
.

2009-03-20 23:59 . 2009-03-20 23:59 <DIR> d-------- c:\program files\Trend Micro
2009-03-20 23:57 . 2009-03-20 23:57 <DIR> d-------- C:\HJT
2009-03-20 19:31 . 2009-03-20 19:55 <DIR> d-------- c:\documents and settings\All Users\Application Data\CA-SupportBridge
2009-03-20 18:09 . 2009-03-20 18:09 0 --a------ c:\windows\Anatomic.ini
2009-03-19 11:32 . 2009-03-19 11:32 <DIR> d--h-c--- c:\documents and settings\All Users\Application Data\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-03-17 11:47 . 2009-03-17 11:47 <DIR> d-------- c:\windows\DED53B0BB67C4244AE6AD6FD3C28D1EF.TMP

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-21 02:58 --------- d-----w c:\program files\Common Files\eSellerate
2009-02-16 16:37 --------- d-----w c:\program files\EasyBurning
2009-02-10 21:42 --------- d-----w c:\documents and settings\All Users\Application Data\WinZip
2006-10-11 08:04 61,036 ----a-w c:\program files\mozilla firefox\components\jar50.dll
2006-10-11 08:04 48,742 ----a-w c:\program files\mozilla firefox\components\jsd3250.dll
2006-10-11 08:05 29,313 ----a-w c:\program files\mozilla firefox\components\myspell.dll
2006-10-11 08:05 41,082 ----a-w c:\program files\mozilla firefox\components\spellchk.dll
2006-10-11 08:04 166,510 ----a-w c:\program files\mozilla firefox\components\xpinstal.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2004-10-13 1694208]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-04 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2003-04-07 155648]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2003-04-07 114688]
"Samsung Common SM"="c:\windows\Samsung\ComSMMgr\ssmmgr.exe" [2004-05-17 360448]
"WinampAgent"="c:\program files\Winamp\winampa.exe" [2004-12-20 33792]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2005-10-15 77824]
"Lexmark X1100 Series"="c:\program files\Lexmark X1100 Series\lxbkbmgr.exe" [2003-03-28 57344]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" [2005-06-06 57344]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2007-05-11 185896]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2006-02-19 49152]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2006-06-13 127036]
"WD Drive Manager"="c:\program files\Western Digital\WD Drive Manager\WDBtnMgrUI.exe" [2008-05-16 430080]
"SoundMan"="SOUNDMAN.EXE" [2003-06-10 c:\windows\SOUNDMAN.EXE]

c:\documents and settings\Administrator\Start Menu\Programs\Startup\
Picture Motion Browser Media Check Tool.lnk - c:\program files\Sony\Sony Picture Utility\PMBCore\SPUVolumeWatcher.exe [2008-10-05 385024]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Photosmart Premier Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2006-02-10 73728]
InterVideo WinCinema Manager.lnk - c:\program files\InterVideo\Common\Bin\WinCinemaMgr.exe [2005-10-15 212992]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-02-18 65588]
WinZip Quick Pick.lnk - c:\program files\WinZip\WZQKPICK.EXE [2009-01-14 525664]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\InterVideo\\DVD6\\WinDVD.exe"=
"c:\\WINDOWS\\system32\\LEXPPS.EXE"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=


--- Other Services/Drivers In Memory ---

*Deregistered* - aawservice
*Deregistered* - ALG
*Deregistered* - AudioSrv
*Deregistered* - BITS
*Deregistered* - Browser
*Deregistered* - CryptSvc
*Deregistered* - DcomLaunch
*Deregistered* - Dhcp
*Deregistered* - dmserver
*Deregistered* - ERSvc
*Deregistered* - EventSystem
*Deregistered* - FastUserSwitchingCompatibility
*Deregistered* - helpsvc
*Deregistered* - ImapiService
*Deregistered* - lanmanserver
*Deregistered* - lanmanworkstation
*Deregistered* - LexBceS
*Deregistered* - LmHosts
*Deregistered* - Netman
*Deregistered* - Nla
*Deregistered* - PolicyAgent
*Deregistered* - ProtectedStorage
*Deregistered* - RemoteRegistry
*Deregistered* - RpcSs
*Deregistered* - SamSs
*Deregistered* - Schedule
*Deregistered* - seclogon
*Deregistered* - SENS
*Deregistered* - SharedAccess
*Deregistered* - ShellHWDetection
*Deregistered* - SoftFax
*Deregistered* - Spooler
*Deregistered* - sr
*Deregistered* - srservice
*Deregistered* - Srv
*Deregistered* - SSDPSRV
*Deregistered* - stisvc
*Deregistered* - swenum
*Deregistered* - Tcpip
*Deregistered* - TermDD
*Deregistered* - TermService
*Deregistered* - Themes
*Deregistered* - Tones
*Deregistered* - TrkWks
*Deregistered* - Update
*Deregistered* - V124
*Deregistered* - VgaSave
*Deregistered* - VolSnap
*Deregistered* - W32Time
*Deregistered* - Wanarp
*Deregistered* - WDBtnMgrSvc.exe
*Deregistered* - WebClient
*Deregistered* - winmgmt
*Deregistered* - wscsvc
*Deregistered* - wuauserv
*Deregistered* - WudfPf
*Deregistered* - WudfSvc
*Deregistered* - WZCSVC
.
- - - - ORPHANS REMOVED - - - -

Notify-__c002E610 - c:\windows\system32\__c002E610.dat
Notify-WgaLogon - (no file)


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.ca/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://rogers.yahoo.com
mSearch Bar = hxxp://ca.red.clientapps.yahoo.com/customize/rogers/defaults/sb/*http://www.yahoo.com/search/ie.html
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
FF - ProfilePath -
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-21 11:04:42
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Lavasoft\Ad-Aware\aawservice.exe
c:\windows\system32\LEXBCES.EXE
c:\windows\system32\LEXPPS.EXE
c:\program files\Western Digital\WD Drive Manager\WDBtnMgrSvc.exe
c:\program files\Lexmark X1100 Series\lxbkbmon.exe
c:\program files\HP\Digital Imaging\bin\hpqimzone.exe
.
**************************************************************************
.
Completion time: 2009-03-21 11:30:45 - machine was rebooted
ComboFix-quarantined-files.txt 2009-03-21 15:30:21

Pre-Run: 68,618,964,992 bytes free
Post-Run: 69,366,050,816 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

175 --- E O F --- 2009-03-11 03:37:25


What does this mean and what should I do?

Thanks,

BC AdBot (Login to Remove)

 


#2 Guest_The weatherman_*

Guest_The weatherman_*

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Posted 21 March 2009 - 11:33 AM

Hello techsport,

ComboFix should not to be discussed outside the HijackThis forums and then only when requested by a HJT Team member. It is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.

Please create a new topic explaining the nature of your problem in the Am I infected? What do I do? forum. Describe pop-ups and system tray or desktop icons that have appeared. Explain what is "going wrong" with your computer. Note any tools you have used and their respective results.

If needed, we will direct you to our HJT Preparation Guide.

Thank you for using BleepingComputer as your malware removal source.

This topic is now closed. If you have any questions, please PM me or another Moderator.
The BC Staff




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