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Infected with trojans


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2 replies to this topic

#1 gitte

gitte

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  • Location:Sweden
  • Local time:06:57 AM

Posted 21 March 2009 - 08:14 AM

Got one or several viruses three days ago. F-Secure can scan and identify 4 viruses and two spyware, but when F-Secure wants to remove the virus the computer closes down every time I try this. Other programs like Malwarebytes and Spybot does not find any virus.
No logfile is saved in F-Secure.

F-Secure still today pop up new warnings about virus, the program wants to put the virus in quarantine, when I click OK to do that I get a new message telling me that the virus has already changed it's name.
What can I do ?
Gitte
-------------------------------------------------------------------------------------------------------------------
DDS (Ver_09-03-16.01) - NTFSx86
Run by Gitte Alsbjer at 14:00:44,82 on 2009-03-21
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.46.1053.18.1791.1021 [GMT 1:00]

AV: VIRUSfighter ver. 5.99 *On-access scanning enabled* (Updated)
AV: Telia Säker Surf 7.03 *On-access scanning enabled* (Updated)
FW: Telia Säker Surf 7.03 *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\VIRUSfighter\Npm\bin\ELOGSVC.EXE
C:\VIRUSfighter\Npm\Bin\Zanda.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program\Telia\Telias sakerhetstjanster\Common\FSM32.EXE
C:\WINDOWS\system32\ASTSRV.EXE
C:\Program\Bonjour\mDNSResponder.exe
C:\Program\Telia\Telias sakerhetstjanster\Anti-Virus\fsgk32st.exe
C:\Program\Telia\Telias sakerhetstjanster\Anti-Virus\FSGK32.EXE
C:\Program\Telia\Telias sakerhetstjanster\Common\FSMA32.EXE
C:\Program\Java\jre6\bin\jqs.exe
C:\Program\Telia\Telias sakerhetstjanster\Common\FSMB32.EXE
C:\Program\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PSIService.exe
C:\Program\Telia\Telias sakerhetstjanster\Common\FCH32.EXE
C:\Program\Fighters\configservice.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program\Telia\Telias sakerhetstjanster\Common\FAMEH32.EXE
C:\Program\Telia\Telias sakerhetstjanster\Anti-Virus\fsqh.exe
C:\Program\Fighters\licenseservice.exe
C:\Program\Fighters\updateservice.exe
C:\Program\Telia\Telias sakerhetstjanster\FSGUI\fsguidll.exe
C:\Program\Fighters\ScannerService.exe
C:\VIRUSfighter\Npm\bin\NJEEVES.EXE
C:\Program\Telia\Telias sakerhetstjanster\Anti-Virus\fssm32.exe
C:\Program\Telia\Telias sakerhetstjanster\FSAUA\program\fsaua.exe
C:\Program\Telia\Telias sakerhetstjanster\FWES\Program\fsdfwd.exe
C:\Program\Telia\Telias sakerhetstjanster\FSAUA\program\fsus.exe
C:\VIRUSfighter\Nvc\bin\nvcoas.exe
C:\VIRUSfighter\Nvc\BIN\NVCSCHED.EXE
C:\Program\Telia\Telias sakerhetstjanster\Anti-Virus\fsav32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program\Messenger\msmsgs.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program\Outlook Express\msimn.exe
C:\Program\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Gitte Alsbjer.GITTE\Skrivbord\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.gittes.net/
uInternet Settings,ProxyOverride = *.local
BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - c:\program\adobe\/Adobe Contribute CS4/contributeieplugin.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program\delade filer\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program\java\jre6\bin\ssv.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program\delade filer\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program\delade filer\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program\delade filer\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - c:\program\adobe\/Adobe Contribute CS4/contributeieplugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program\messenger\msmsgs.exe" /background
mRun: [F-Secure Manager] "c:\program\telia\telias sakerhetstjanster\common\FSM32.EXE" /splash
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
IE: Append Link Target to Existing PDF - c:\program\delade filer\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program\delade filer\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program\delade filer\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program\delade filer\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xportera till Microsoft Excel - c:\program\micros~2\office12\EXCEL.EXE/3000
IE: Search Image on TinEye - file://c:\documents and settings\gitte alsbjer.gitte\mina dokument\tineye 1.0\TinEye.js
IE: Sök i NE - c:\program\nationalencyklopedin\ne_sokverktyg_20\NeToolbar.dll/NeSearch.html
IE: Översätt i NE - c:\program\nationalencyklopedin\ne_sokverktyg_20\NeToolbar.dll/NeTranslate.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\program\micros~2\office12\REFIEBAR.DLL
LSP: c:\program\telia\telias sakerhetstjanster\fsps\program\fslsp.dll
DPF: {19D6A3D5-EA50-4C3B-88F0-79627C325570} - hxxp://www.one.com/static/controls/IlosoftMultipleImageUpload.dll
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.1.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1222152640640
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1228217007187
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} - hxxp://support.f-secure.com/ols/fscax.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D8575CE3-3432-4540-88A9-85A1325D3375} - hxxps://hembanken.danskebank.se/html/activex/e-Safekey/OEB/e-Safekey.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program\microsoft office\office12\GrooveSystemServices.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program\microsoft office\office12\GrooveShellExtensions.dll
SEH: Eudora's Shell Extension: {edb0e980-90bd-11d4-8599-0008c7d3b6f8} - c:\program\qualcomm\eudora\EuShlExt.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\gittea~1.git\applic~1\mozilla\firefox\profiles\kgs8j13d.default\
FF - component: c:\documents and settings\gitte alsbjer.gitte\application data\mozilla\firefox\profiles\kgs8j13d.default\extensions\{a7c6cf7f-112c-4500-a7ea-39801a327e5f}\platform\winnt_x86-msvc\components\ipc.dll
FF - plugin: c:\program\mozilla firefox\plugins\npPandoWebInst.dll

---- FIREFOX POLICIES ----
c:\program\mozilla firefox\greprefs\all.js - pref("browser.visited_color", "#551A8B");
c:\program\mozilla firefox\defaults\pref\firefox-l10n.js - pref("browser.fixup.alternate.suffix", ".se");
c:\program\mozilla firefox\defaults\pref\firefox.js - pref("browser.videoFeeds.handler", "ask");

============= SERVICES / DRIVERS ===============

R0 fsbts;fsbts;c:\windows\system32\drivers\fsbts.sys [2009-1-21 26624]
R0 FSFW;F-Secure Firewall Driver;c:\windows\system32\drivers\fsdfw.sys [2008-9-9 51072]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-2-25 64160]
R1 F-Secure HIPS;F-Secure HIPS;c:\program\telia\telias sakerhetstjanster\hips\fshs.sys [2008-9-9 41184]
R1 is-8LOM1drv;is-8LOM1drv;c:\windows\system32\drivers\56486560.sys [2009-3-21 148496]
R1 NGS;Norman General Security Driver;c:\virusfighter\nvc\bin\ngs.sys [2009-3-19 22712]
R2 ASTSRV;Nalpeiron Licensing Service;c:\windows\system32\ASTSRV.EXE [2009-3-7 57344]
R2 F-Secure Gatekeeper Handler Starter;FSGKHS;c:\program\telia\telias sakerhetstjanster\anti-virus\fsgk32st.exe [2008-9-9 49664]
R2 Ndiskio;Ndiskio;c:\virusfighter\nse\bin\Ndiskio.sys [2009-3-19 20448]
R2 Norman ZANDA;Norman ZANDA;c:\virusfighter\npm\bin\Zanda.exe [2009-3-19 408696]
R2 PTK License-FIGHTERS-4665699;PTK License-FIGHTERS-4665699;c:\program\fighters\LicenseService.exe [2008-11-18 283272]
R2 PTK Live Update-FIGHTERS-4665699;PTK Live Update-FIGHTERS-4665699;c:\program\fighters\UpdateService.exe [2008-11-18 307848]
R2 PTK Scanner-FIGHTERS-4665699;PTK Scanner-FIGHTERS-4665699;c:\program\fighters\ScannerService.exe [2008-11-18 311944]
R2 PTK SharedAccess-FIGHTERS-4665699;PTK SharedAccess-FIGHTERS-4665699;c:\program\fighters\ConfigService.exe [2008-11-18 139912]
R3 F-Secure Gatekeeper;F-Secure Gatekeeper;c:\program\telia\telias sakerhetstjanster\anti-virus\minifilter\fsgk.sys [2008-9-9 77824]
R3 nsesvc;Norman Scanner Engine Service;c:\virusfighter\nse\bin\Nsesvc.exe [2009-3-19 183352]
R3 NvcMFlt;NvcMFlt;c:\windows\system32\drivers\nvcw32mf.sys [2009-3-19 19512]
R3 nvcoas;Norman Virus Control on-access component;c:\virusfighter\nvc\bin\Nvcoas.exe [2009-3-19 183352]
R3 NVCScheduler;Norman Virus Control Scheduler;c:\virusfighter\nvc\bin\Nvcsched.exe [2009-3-19 146488]
R3 Vfscan;Vfscan;c:\windows\system32\drivers\vffilter.sys [2008-11-18 15496]
S1 is-K9LF9drv;is-K9LF9drv;c:\windows\system32\drivers\89886253.sys [2009-3-21 148496]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program\lavasoft\ad-aware\AAWService.exe [2009-1-18 951632]
S3 Adobe Version Cue CS4;Adobe Version Cue CS4;c:\program\delade filer\adobe\adobe version cue cs4\server\bin\VersionCueCS4.exe [2008-8-15 284016]
S3 cel90xbe;cel90xbe;c:\docume~1\gittea~1.git\lokala~1\temp\cel90xbe.sys [2004-1-29 43008]
S3 F-Secure Standalone Minifilter;F-Secure Standalone Minifilter;c:\documents and settings\gitte alsbjer.gitte\lokala inställningar\temp\{c73470b8-86e5-490b-9c04-89b975dfa670}\fsgk.sys [2009-1-21 55808]
S3 PavSRK.sys;PavSRK.sys;\??\c:\windows\system32\pavsrk.sys --> c:\windows\system32\PavSRK.sys [?]
S3 PavTPK.sys;PavTPK.sys;\??\c:\windows\system32\pavtpk.sys --> c:\windows\system32\PavTPK.sys [?]
S4 F-Secure Filter;F-Secure File System Filter;c:\program\telia\telias sakerhetstjanster\anti-virus\win2k\fsfilter.sys [2008-9-9 41640]
S4 F-Secure Recognizer;F-Secure File System Recognizer;c:\program\telia\telias sakerhetstjanster\anti-virus\win2k\fsrec.sys [2008-9-9 27048]

=============== Created Last 30 ================

2009-03-21 13:30 <DIR> --d----- c:\documents and settings\gitte alsbjer.gitte\.housecall6.6
2009-03-21 11:14 <DIR> --d----- c:\program\Trend Micro
2009-03-21 10:50 148,496 a------- c:\windows\system32\drivers\89886253.sys
2009-03-21 07:45 5,806,112 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-03-21 07:45 14,468 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-03-21 07:45 148,496 a------- c:\windows\system32\drivers\56486560.sys
2009-03-19 21:31 19,512 a------- c:\windows\system32\drivers\nvcw32mf.sys
2009-03-19 21:27 <DIR> --d----- C:\VIRUSfighter
2009-03-19 21:06 <DIR> --d----- c:\program\Fighters
2009-03-19 21:06 <DIR> --d----- c:\docume~1\alluse~1.win\applic~1\Fighters
2009-03-12 17:06 <DIR> --d----- c:\program\VideoLAN
2009-03-11 22:04 221,184 a------- c:\windows\system32\wmpns.dll
2009-03-07 21:57 57,344 a------- c:\windows\system32\ASTSRV.EXE
2009-03-06 12:26 <DIR> --d----- C:\egna_scrapbilder
2009-03-02 20:28 890,953 a------- c:\windows\HSC_mfr2.ini
2009-03-02 20:02 923,136 a------- c:\windows\Gear32sd.dll
2009-03-02 20:02 890,953 a------- c:\windows\cfrm.ini
2009-03-02 20:02 39,288 a------- c:\windows\IGLZWPPCS
2009-03-02 20:02 <DIR> --d----- c:\program\HumanSoftware
2009-03-02 18:55 <DIR> --d----- c:\docume~1\gittea~1.git\applic~1\ColorCop
2009-03-01 11:42 <DIR> --d----- c:\program\Pando Networks
2009-02-25 12:49 15,688 a------- c:\windows\system32\lsdelete.exe
2009-02-25 12:13 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-02-25 12:12 <DIR> -cd-h--- c:\docume~1\alluse~1.win\applic~1\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-02-25 12:12 <DIR> --d----- c:\program\Lavasoft

==================== Find3M ====================

2009-03-21 10:58 412,590 a------- c:\windows\system32\perfh01D.dat
2009-03-21 10:58 76,508 a------- c:\windows\system32\perfc01D.dat
2009-03-17 09:55 4,184 a--sh--- c:\windows\system32\KGyGaAvL.sys
2009-03-02 20:35 631,037 a------- c:\program\INSTALL.LOG
2009-02-11 10:19 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-11 10:19 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-02-09 15:07 1,846,784 a------- c:\windows\system32\win32k.sys
2009-01-21 09:14 26,624 a------- c:\windows\system32\drivers\fsbts.sys
2008-12-31 17:04 691,560 a------- c:\windows\system32\OGACheckControl.dll
2008-12-31 17:04 528,744 a------- c:\windows\system32\OGAVerify.exe
2008-12-31 17:04 502,120 a------- c:\windows\system32\OGAAddin.dll
2008-09-18 17:10 16,904,534 a------- c:\program\1.abr
2008-09-16 17:23 88 ---shr-- c:\windows\system32\7C1CF5907E.sys
2008-09-23 08:23 32,768 a--sh--- c:\windows\system32\config\systemprofile\lokala inställningar\tidigare\history.ie5\mshist012008090820080915\index.dat
2008-09-23 08:23 32,768 a--sh--- c:\windows\system32\config\systemprofile\lokala inställningar\tidigare\history.ie5\mshist012008092320080924\index.dat

============= FINISH: 14:01:18,21 ===============

Attached Files



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#2 KoanYorel

KoanYorel

    Bleepin' Conundrum


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Posted 30 March 2009 - 01:36 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 02 April 2009 - 01:49 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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